# My Porsche — user reviews

> 412 indexed App Store user reviews of My Porsche by Porsche Cars North America, Inc., rated 4.70/5 from 12,722 ratings.

- Source: https://appshunter.io/ios/app/my-porsche/id1542743354/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-porsche/id1542743354.md
- Rating breakdown: 5★ 10,997 · 4★ 724 · 3★ 290 · 2★ 187 · 1★ 524

## What do users think of My Porsche?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 📈 Useful vehicle tracking
- 🔒 Secure login process
- 💡 Integrated vehicle manual

**Cons**

- 🐛 Connectivity issues
- ⏱️ Slow response times
- 🔋 High battery drain
- 🤔 Limited functionality compared to previous apps

**Commonly reported bugs**

- Inconsistent vehicle status updates
- Unreliable remote lock/unlock functionality
- Charging progress not accurately reported
- Login credentials frequently reset

**Most requested features**

- Remote start/stop climate control
- Customizable charging profiles
- Improved GPS location tracking
- Seamless integration with in-car systems

## Newest reviews (15 of 412)

### 3/5 — Nice but not accurate

*2026-08-22, version 20.1.1*

This is fun to follow. Too bad it isn’t very accurate. I had no real change for a month, but in talking with my sales person I learned that it had been in production for most of the time the app said it was waiting for construction to begin.

### 2/5 — Login issues

*2026-08-21, version 20.1.1*

Porsche Make this, app working, I cannot login after being logged out, got redirected to a blank browser

### 2/5 — When it works it works well

*2026-08-05*

Just like the title says, when it works, it works well. Unfortunately it doesn’t work often. I am a secondary user and even with granted remote access on the car and confirming it in my husbands app, it won’t update my app so I can’t use anything. The app randomly stops working and unregisters us and requires deleting and redownloading so we can’t even use remote access on my husbands app. We pay for the upgrade and I’m confused what it’s for at this point. Our Ford, Tesla and BMW apps have never done this. Terrible app experience for our first Porsche. A $100k+ car should t have such a crummy app.

### 1/5 — My Porsche in Apple Carplay doesn’t work for 911(992.2)

*2026-07-14, version 20.0.0*

My Porsche in Apple Carplay only works when first setting up. Then it shows not supported and cannot be found in the carplay app list. App also crashes and quits when granting Apple music access. Multiple bugs identified please fix.

### 4/5 — Frequently updated :)

*2026-07-10, version 20.0.0*

Can we get Apple map directions in the hud consistent across all Porsche cars?  Taycan don’t have this

### 1/5 — App issues

*2026-07-05, version 19.2.2*

Can’t get the app to give me access to my car

### 1/5 — My Porsche in Apple Carplay doesn’t work

*2026-07-01, version 19.2.2*

My Porsche in Apple Carplay only works when first setting up. Then it shows not supported and cannot be found in the carplay app list. App also crashes and quits when granting Apple music access. Multiple bugs identified please fix.

### 1/5 — Horrible

*2026-06-29, version 19.2.2*

Does not unlock , limited insights and the fee is ridiculous!

### 1/5 — Demora

*2026-06-15, version 19.2.1*

Llevo tres días esperando para que terminen de comprar dos simples datos que en la imagen se ve claramente que son legítimos

### 3/5 — Consistent

*2026-06-13, version 19.2.1*

It’s been very inconsistent lately

### 3/5 — Woefully outdated

*2026-05-21*

It’s embarrassing to have such a beautiful and fine driving car matched with such buggy software and tied to this marketing driven app.  Porsche should have a strict rule that no core feature of the car should depend on the continuous subscription to the app and its service. 

For example the car itself will not let me filter for DC fast chargers UNLESS I pay for Porsche Connect. That is unacceptable and it leaves such a bad impression that will probably never buy another Porsche (I currently own a 911 and the Taycan)

The only things that the app should do is provide remote access to the vehicle.  By this I mean:
 1) Have the ability to precondition the interior ahead of time spontaneously [because I can already program the car to do this]
2) Show me the car’s location.
3) Show me the current charge status. 
4) Start and stop charging 
5) Roll the windows up or down

Porsche should update the car’s maps and firmware more often. It is still routing me to a non-existent off-ramp that changed 4 years ago.  

If someone at Porsche headquarters wants to discuss this, I would be willing.

### 2/5 — AI slop in manual search results

*2026-05-20, version 19.1.1*

Recently, the car manual section has started putting AI slop above the actual search results. This slop is often wrong, and always pushes the useful results off the bottom of the page.

Please stop adding AI slop to this app Porsche

### 1/5 — Poor

*2026-05-20*

Very very buggy and poorly designed App! It frequently loses connectivity and refuses to update. Very limited features and functionality for programming and managing the charging process. CarPlay connectivity is random at best. I have been on the phone with Porsche Customer Service at least once a week for the last 3 months since the purchase of our 2026 Macan! I have been asked to delete and install the App multiple times. I have had to delete and reinstall my Porsche profile in the cars PCM at least 3-4 times. Really surprised to see a rating of 4.7 for this embarrassingly poor App under the Porsche brand.

### 1/5 — Sad we need to pay for App usage

*2026-05-19, version 19.1.1*

No Car company changes for app usage

### 4/5 — ShadeJaden

*2026-05-15, version 19.1.1*

Love this App, lots of information the Best App!

## Most critical reviews (10 lowest-rated)

### 1/5 — Stopped working

*2026-08-19, version 20.1.1*

Stopped working after a year. Note to support says it will take 5 days to respond.

### 1/5 — This is now useless

*2026-08-15, version 20.1.1*

This last update renders this 100% useless.  Cannot get any useful information on my car.  Location is inaccurate. Range and vehicle info no longer exists.  The app does nothing but promote new Porsche vehicles which I will no longer be interested in.

### 1/5 — Car won’t connect

*2026-08-09, version 20.1.1*

I’ve done everything to try to connect to the app. Unfortunately, the card does not connect. I’ve reset the vehicle twice. I’ve deleted the app. I’ve changed the names and logins you name it. This doesn’t work.

### 1/5 — Terrible experience

*2026-08-04, version 20.1.0*

No updates about information, it takes forever to register, etc

### 1/5 — What’s wrong with this app?

*2026-07-28, version 20.1.0*

Can’t configure my car, was there before now erased. This app is useless.

### 1/5 — Abysmal

*2026-07-27, version 20.1.0*

I purchased my fourth Porsche on a lease and immediately signed up for auto payment. The payments got made for a few months and then they just suddenly dropped off and stopped

I got a call from the guy today telling me that I missed my June payment and I was about to miss my July payment

I asked him how that was possible since I was on auto pay and he says I was never on auto pay and that we have been paying it online each month which is not true at all

This has happened before with a previous Weir, you screwed it up and then reported me to the financial organizations. I haven’t made a payment late in 25 years. I have 825 credit.

Please get your act together and figure this out and stop harassing me when you screw up

### 1/5 — Cannot Register

*2026-07-25, version 20.0.0*

Takes me to the white page, tried everything, doesn t work

### 1/5 — Terrible

*2026-07-24, version 20.0.0*

I can’t believe I pay for this service. It often can’t connect as it says my Porsche is in privacy mode. It is not but you just have to wait, often a day, for it to be able to connect. Reading the chat forums, this is a common, well known issue Porsche can’t seem to fix.

### 1/5 — Issues

*2026-07-18, version 20.0.0*

Unable to get Porsche to verify documents after 2 tries and can’t use digital key or any of the app features.  Definitely not a great experience.

### 1/5 — Always problems and glitches

*2026-07-15, version 20.0.0*

I’m not a fan of the app. I always seem to have problems with it.

## Most praised reviews (10 highest-rated)

### 5/5 — A very well done app.

*2026-06-20, version 19.2.1*

I have to say this is one of the most engaging automotive apps especially as it relates to pending car orders.   Porsche has done a masterful job with tracking ‘milestones’ of your new car in production.

### 5/5 — My Porsche

*2026-06-10*

I’ve been using the Porsche app for several years and it continues to improve. I especially enjoy being able to track the status of a new vehicle order through the production process. Watching my new GT3 progress from allocation to production and eventually delivery has made the ownership experience even more exciting.

The app is easy to navigate, provides useful vehicle information, and allows me to check on my cars wherever I am. Features such as vehicle status, service information, and trip data are all presented in a clean and user-friendly format.

For Porsche owners, the app is a great companion to the ownership experience and helps keep you connected to your vehicle long before and after delivery. Highly recommended.

### 5/5 — Good app

*2026-06-09, version 19.2.0*

Been waiting on documents to be checked for 5 days

### 5/5 — They fixed it

*2026-06-01, version 19.2.0*

I have a Macan 4 and up until now, the app has been great. An update took away trip report data but it looks like they fixed it. I’d still like to be able to turn off just the ad notifications

### 5/5 — Seamless

*2026-05-11, version 19.1.1*

Easy to navigate and full of useful information. The best source for a Monroney if you don’t already have one. Also like the features to explore other models and Porsche travel opportunities.

### 5/5 — One stop shop

*2026-05-02*

Getting better and better after each update

### 5/5 — Great App

*2026-04-14*

i’ve been using it for a year now, great features, great for trip planning. Love it !

### 5/5 — My Porsche

*2026-03-20, version 18.0.3*

I enjoy the different posts and information we receive.  I find it very informational and fun to read.

### 5/5 — Porsche app

*2026-03-08, version 18.0.3*

Great tool to track your new build! Just make sure to get the commission number to plug in to pull up the information!

### 5/5 — Excellent app

*2026-03-05*

The build tracking function through all the milestones is spectacular!  It really makes you feel connected to the build process.  I only wish it had Live Photos or videos of the actual vehicle being built, that would be very personalized

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
