# My Portal - Policy Manager — user reviews > 166 indexed App Store user reviews of My Portal by OPEN COMPARISON LTD, rated 4.70/5 from 3 ratings. - Source: https://appshunter.io/ios/app/my-portal-policy-manager/id1542193943/reviews - App overview in markdown: https://appshunter.io/ios/app/my-portal-policy-manager/id1542193943.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (18 of 166) ### 4/5 — Adam *2026-08-22, version 3.0.8* Very easy and polite gentleman ### 5/5 — Helpful *2026-08-20, version 3.0.8* Great app ### 5/5 — Easy peasy *2026-08-19, version 3.0.8* Great service real people top job ### 5/5 — van ins *2026-08-18, version 3.0.8* van ins ### 5/5 — Service *2026-08-18, version 3.0.8* Got through quickly on the phone as I received a to contact you to validate policy. This had already been done but all good ### 5/5 — VW Caddy *2026-08-17, version 3.0.8* Quick, concise and fair service. Asked what needs to be asked but nothing over bearing ### 5/5 — Great *2026-08-16, version 3.0.8* 5stars ### 5/5 — James berry *2026-08-14, version 3.0.8* Very good ### 5/5 — Molly may *2026-08-11, version 3.0.8* Excellent service from Molly may very helpful friendly and professional ### 5/5 — Great *2026-08-08, version 3.0.8* The app has been great since the last update ### 5/5 — Thank you for help *2026-08-06, version 3.0.7* Thank you for your help in resolving my issue. ### 5/5 — Mr David Macgregor *2026-08-05, version 3.0.7* Good ### 5/5 — Good *2026-08-05, version 3.0.7* Good ### 5/5 — Great *2026-08-04, version 3.0.7* 5stars ### 5/5 — Sam *2026-08-02, version 3.0.7* Nice ### 5/5 — Mr *2026-08-02, version 3.0.7* Doda ### 5/5 — Great app *2026-08-02, version 3.0.7* Great app easy to use ### 5/5 — great *2026-08-01, version 3.0.7* easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-08-25, version 3.0.8* If didn’t have to use it I wouldn’t sloppy app that takes ages to check anything ### 1/5 — Pointless *2026-08-21, version 3.0.8* Never works just keeps saying something went wrong ### 1/5 — Good luck cancelling *2026-04-15, version 2.0.117* Whilst the insurance was adequate when it came time to renew i had sold the van. You cant cancel, turn off auto renew without speaking to someone. 1st the number to call is hidden - displayed as she same colour text as the background. The number rings and rings or they put you on hold or put you on a call back list… and dont call back. So now i have a policy for a van i dont even own. I will never use again. ### 1/5 — Couldn’t find my car. *2026-03-21, version 2.0.117* Rubbish. Couldn’t find any policies. Couldn’t find my car. Didn’t allow me to go any further. Waste of time. ### 1/5 — Absolute failure of an app *2026-01-28* On my iPhone 15, magic link does not work. App just sits there forever trying to import data from somewhere.. On my M1 Mac, magic link works and I see the app has my data, but the display is phone sized, and when viewing the documents the text is so small you cant read it. They arn’t zoomable, and the download function does not work. Not helpful in the slightest… **Developer response:** Sorry to hear about the issues you’ve experienced on your iPhone and Mac. That sounds frustrating. Please call us on 0330 0419 368 (option 2) so we can look into this with you and help get everything working properly. We’re here to help. -Charlie ### 1/5 — Not recommended!! *2025-10-07, version 2.0.112* Unprofessional behaviour from the staff!! Ridiculous prices it’s ripping people off if you want to cancel policy! Cancel 45 £ the keep 150£ ### 1/5 — Terrible login experience. *2025-09-03, version 2.0.112* Why is it such a complex ordeal just to log in to a simple app only to see how much I’m being scammed by. ### 1/5 — Deleted wrong name on policy *2025-04-14, version 2.0.103* Deleted wrong name on policy documents and unable to contact To rectify ### 1/5 — Do not trust this App. *2025-03-16, version 2.0.96* Unable to login or find any human to speak to. Funds removed from my credit card without any authorisation from myself ### 1/5 — Completely Useless *2024-10-06, version 2.0.90* The App just goes round and round! ## Most praised reviews (10 highest-rated) ### 5/5 — EXCELLENT *2026-08-28, version 3.0.8* The agent was thorough and clear. ### 5/5 — Great service *2026-08-27, version 3.0.8* Very quick, simple, fast and very professional ### 5/5 — Eren *2026-08-26, version 3.0.8* Great app making insurance user friendly ### 5/5 — Very good and happy *2026-08-25, version 3.0.8* Very happy with the insurance policies very helpful with good advice ### 5/5 — Brilliant *2026-08-25, version 3.0.8* Works perfectly fine ### 5/5 — Mr *2026-08-25, version 3.0.8* Doda ### 5/5 — Great *2026-08-25, version 3.0.8* Great ### 5/5 — Caddy *2026-08-24, version 3.0.8* Fantastic ### 5/5 — Mr J Clark *2026-08-22, version 3.0.8* Absolutely great service again ### 5/5 — David *2026-08-21, version 3.0.8* Super --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*