# My Premise Health

> Secure mobile access to personal health records, appointments, messaging, and virtual visits. (iPhone/iPad app by Premise Health Holding Corp..)

- Source: https://appshunter.io/ios/app/my-premise-health/id1274524024 (this page in markdown: same URL + `.md`)
- Developer: [Premise Health Holding Corp.](https://appshunter.io/developer/1274524023)
- Category: Medical
- Price: Free
- Rating: 4.65/5 from 4,051 App Store ratings · 182 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 181 MB
- Languages: English, Spanish
- Released: 2017-10-04
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-premise-health/id1274524024/reviews.md

## What is My Premise Health?

My Premise Health is a secure mobile app that puts your health information in your hands. Real-time appointment scheduling, view lab results, check vitals, message your provider, manage medications, conduct video visits, complete forms and connect with Apple HealthKit to share your steps, glucose, Blood pressure, and other values with your provider.

With My Premise Health you can:
        View your health record
        Book and manage appointments
        Message your providers and care team
        View lab and test results
        View current medications and refill prescriptions 
        Conduct virtual visits
        Complete forms and eCheck-In
        View billing history, statements and make payment online
        View your immunization history and health reminders
        Manage your dependent’s health information 
        Share HealthKit values with your provider 

It’s never been easier to get, stay and be well.

To use the app and access your health information, you must first create an account through your healthcare provider or have an active My Premise Health account. 

Don’t have an account yet? Contact your health center directly or sign up at www.mypremisehealth.com and click “sign up now”.

## Key features

- View health record
- Schedule appointments
- Message providers
- View lab results
- Manage medications
- Conduct video visits
- Connect with HealthKit

## What do users think of My Premise Health?

Overall sentiment: neutral

**Pros**

- 👍 Convenient and easy to use
- 🚀 Quick and responsive
- 💯 Excellent care and service
- 🥰 Friendly and helpful staff
- 📊 Comprehensive health information

**Cons**

- 🐛 Buggy and unreliable app
- 🤖 Poor customer service and support
- 🤔 Confusing and unintuitive interface
- ⏱️ Slow and laggy performance
- 🔒 Privacy and security concerns

**Commonly reported bugs**

- Inconsistent app behavior across devices
- Inability to view past appointments and messages
- Glitches in scheduling and waitlist functionality
- Incorrect or missing medical information
- Frequent app crashes and freezes

**Most requested features**

- Improved appointment scheduling options
- Integration with Apple Health and other health apps
- More customization and personalization options
- Enhanced messaging and communication features
- Streamlined billing and invoicing process

## Recent user reviews (10 of 182)

All indexed reviews: https://appshunter.io/ios/app/my-premise-health/id1274524024/reviews.md

### 5/5 — Premise app

*2026-08-11, version 11.7.4*

Thank you for making the app so easy to use! And for the prompt answers and ways clinics respond to questions and the convenience of being able to see medication, lab work and appointments!

### 5/5 — J

*2026-06-09, version 11.6.5*

Seamless, simple, and incredibly helpful!

### 1/5 — Dated, clunky UI

*2026-06-04, version 11.6.5*

Love my doctor, but the app’s UI is super dated. It feels like I’m going back 15 years. Not sure if this is due to their Epic integration (the logo in the top right adds to the dated feeling) or what, but One Medical offers a much more pleasant digital experience.

### 1/5 — no apple health connection

*2026-06-01, version 11.6.5*

that

### 2/5 — Irritating

*2026-05-08, version 11.6.5*

Getting medical information is great, but trying to put in card information to pay a bill is beyond frustrating. The app doesn’t totally crash. Every time you get your card information partially entered in.

### 5/5 — Easy to use

*2026-04-21, version 11.6.5*

Thankful for a place to look over my health issues and what to do moving forward.

### 5/5 — Excelente servicio

*2026-04-20, version 11.6.5*

Todo el personal es muy atento!!! Prestan un excelente servicio

### 5/5 — Staff and Facilities

*2026-04-19, version 11.6.5*

Awesome Staff and clean facilities

### 5/5 — Provider Care

*2026-04-16, version 11.6.5*

Carly was absolutely the most thorough and genuine provider I have ever seen.  She listened to my concerns and talked about issues that other providers never validated.  I am disappointed in myself for not coming here sooner, but extremely grateful I am here now.  My results, medications and orders were delivered faster than I have ever experienced as well.   I truly appreciate Carly and her care.

### 1/5 — Poor design

*2026-04-14, version 11.6.5*

This is an extremely poor design. Whoever built it is living in 1995. There is no user design at all. Not intuitive. Extremely clunky. It needs massive simplification and redesign

## Frequently asked questions about My Premise Health

### What can I do with the My Premise Health app?

The app allows you to securely access and manage your health information. You can view your health record, schedule and manage appointments, message your providers, view lab results, manage medications, conduct virtual visits, and complete forms. It also integrates with Apple HealthKit to share data like steps and blood pressure with your provider.

### How do I get an account for My Premise Health?

To use the app and access your health information, you must first create an account through your healthcare provider or have an active My Premise Health account. If you don't have an account yet, you can contact your health center directly or sign up on the My Premise Health website.

### Is My Premise Health free to use?

Yes, the My Premise Health app is free to download and use. The description does not mention any in-app purchases or subscription fees for accessing its core features.

### What devices is My Premise Health compatible with?

The app is designed for mobile devices and specifically mentions integration with Apple HealthKit, suggesting compatibility with iOS devices. Users would need to check their respective app store for specific operating system requirements.

### Can I manage my family's health information through the app?

Yes, the app allows you to manage your dependent’s health information. This means you can access and manage health records, appointments, and other relevant details for family members under your care.

## Version history (last 5 releases)

### 11.7.4 — 2026-06-23

Miscellaneous bug fixes and improvements.

### 11.6.5 — 2026-02-20

Miscellaneous bug fixes and improvements.

### 11.5.2 — 2025-10-09

Miscellaneous bug fixes and improvements.

### 11.3.2 — 2025-05-22

Miscellaneous bug fixes and improvements.

### 11.2.5 — 2025-02-26

Miscellaneous bug fixes and improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
