# My Renault

> Remote vehicle management and mobility services for Renault owners. (iPhone/iPad app by Renault.)

- Source: https://appshunter.io/ios/app/my-renault/id1440073013 (this page in markdown: same URL + `.md`)
- Developer: [Renault](https://appshunter.io/developer/371642579)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.43/5 from 45,363 App Store ratings · 154 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 233 MB
- Languages: British English, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French (France), Swiss High German, Hungarian and 12 more
- Released: 2020-03-06
- Data updated: 2026-09-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-renault/id1440073013/reviews.md

## What is My Renault?

Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*

ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely

ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range 

MANAGE YOUR VEHICLE WITH EASE: 
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points

Do not wait any longer and download My Renault today! 

The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.

## Key features

- Real-time vehicle status (range, mileage)
- Remote climate control
- Vehicle location tracking
- Electric vehicle charge management
- Charging station locator
- Service history and scheduling
- Interactive user guide

## Recent user reviews (10 of 154)

All indexed reviews: https://appshunter.io/ios/app/my-renault/id1440073013/reviews.md

### 1/5 — Utterly unreliable

*2026-08-28, version 6.13.1*

Renault gave good things going on with their EV range. I’m already on my second - I had a Megane and now a Scenic E-Tech which I love. It’s therefore a crime that the app is so completely rubbish. Half the time it simply does not work. It needs a complete overhaul with an emphasis on reliability.

### 1/5 — no email sent

*2026-08-28, version 6.13.1*

This is by far the worst car app. It never sends the code to the address, not even spam folders etc, it never connects to the megan e tech. even the renault dealer in swansea said it eas useless.

### 4/5 — Needs Lock Functionality

*2026-08-19, version 6.13.1*

Decent enough app, but needs to show the lock status as a starter and then should be able to lock and unlock.

### 1/5 — Keeps losing connection with the car

*2026-08-13, version 6.13.1*

The app and cat for some reason ‘suddenly stop communicating’ and this means you can’t care the car on any kind of set timeframe. Only on max charge which is expensive  and means I have to do it in the morning because it won’t charge overnight. Doesn’t work at all well with the Ohme charging pod

### 1/5 — What’s the point

*2026-08-07, version 6.13.1*

So car says to install my Renault. Then find out after installing and registration of the car and my data that my car isn’t entitled to the services. Brand new summer 2026 car. Even an old Zoe works with this but not my new Renault 4. 
WTF Renault !!!

### 1/5 — Useless Renault app

*2026-08-01, version 6.13.1*

Rarely shows Battery level. Logout and log back makes no difference. Ohme app cannot pair with car either as there’s no option to pair. 
Location of the car does not update in realtime. Looks like they are using 3G SIM !! Hardly any signal

### 1/5 — Useless

*2026-07-30, version 6.13.1*

Stopped working. Updated. “Data sharing is deactivated”, apparently. Images in ”follow these steps” don’t match what’s displayed in my vehicle. I think Connected Services have expired, but there seems to be no way in the linked “store” to reactivate them, just a bunch of pretty pictures of vehicles I don’t own … and based on this experience, don’t want to own.

### 2/5 — Frustrating

*2026-07-27, version 6.13.0*

Works ok for a while then just doesn’t update. Paired and sharing data set up and checked multiple times. Charging history is a month out of date, charged to 80% last night. App 12 hours later saying the car is only 54% charged. Even sitting in the car with all data permissions, Bluetooth , Wi-Fi etc App doesn’t want to know. Have to rely on my Hypervolt app to check my car when it’s plugged in, otherwise only reliable way is to check the dashboard. App is about as thrilling as the 15 year old brick of a key fob

### 1/5 — Poor

*2026-07-24, version 6.13.0*

Syncs only occasionally. App doesn’t fit the screen

### 1/5 — Just go buy a Tesla… see how the app works

*2026-07-23, version 6.13.0*

I don’t know how it’s possible for the app to be so useless and unreliable… such a shame when the car is so great! R5

## Frequently asked questions about My Renault

### What can I do with My Renault?

My Renault allows you to check your vehicle's real-time range and mileage, remotely control climate settings, locate your car, and manage electric vehicle charging. It also helps track orders, find service stations, and access your service history.

### Is My Renault free to download and use?

Yes, My Renault is a free application. There are no download or usage fees associated with the app itself.

### What vehicles are compatible with My Renault?

The features available in My Renault depend on your specific Renault model, engine type, and geographic location. Synchronization between the app and your vehicle is often required for most features.

### How often is My Renault updated?

The My Renault application is constantly being enriched with features and fixes. The latest version is 6.12.0, last updated on May 20, 2026.

### Can I manage charging for my electric Renault with My Renault?

Yes, you can remotely check and manage your electric vehicle's charging. The app also helps you find local charging points and manage your Mobilize Charge Pass subscription.

### How do I find a Renault retailer or service center using My Renault?

My Renault allows you to find local petrol stations and Renault retailers. You can also schedule an appointment with the Renault network directly through the application.

### What is the age rating for My Renault?

My Renault has an age rating of 4+, making it suitable for a wide range of users.

### Does My Renault offer support for home charging optimization?

Yes, My Renault can help you optimize your home charging and electricity bill, particularly when using Mobilize PowerBox charge points.

## Version history (last 5 releases)

### 6.13.1 — 2026-07-29

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use.
We continue to work with every release to enhance your experience.

### 6.13.0 — 2026-07-01

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use.
We continue to work with every release to enhance your experience.

### 6.12.0 — 2026-05-20

This update includes several improvements to make your experience even better :
- Enhanced Plug & Charge activation flow
- General improvments

### 6.11.0 — 2026-04-21

We have made several improvements to make your experience even smoother:
• Improved Charge Pass and Plug & Charge services
• Optimized checkout flow and address entry
• Enhanced navigation between vehicle screens
• Fixed several bugs and crashes
• Improved error handling for connected services
• Overall performance and app stability improvements

### 6.10.4 — 2026-04-14

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use.
We continue to work with every release to enhance your experience.

## More apps by Renault

- [R&Go](https://appshunter.io/ios/app/r-and-go/id704318015)
- [Renault Scenic VR Guide](https://appshunter.io/ios/app/renault-scenic-vr-guide/id1305904351)
- [Mum Button by Renault](https://appshunter.io/ios/app/mum-button-by-renault/id1377637088)
- [Dacia Media Control](https://appshunter.io/ios/app/dacia-media-control/id1489722457)
- [My Dacia](https://appshunter.io/ios/app/my-dacia/id1490242820)

All apps by Renault: https://appshunter.io/developer/371642579

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
