# My Resident Services App > Resident portal for property information, community engagement, and service requests. (iPhone/iPad app by Ping Services.) - Source: https://appshunter.io/ios/app/my-resident-services-app/id6473792234 (this page in markdown: same URL + `.md`) - Developer: [Ping Services](https://appshunter.io/developer/1524003445) - Category: Lifestyle - Price: Free - Rating: 3.70/5 from 3 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 67 MB - Languages: American English - Released: 2024-02-06 - Data updated: 2026-08-18 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-resident-services-app/id6473792234/reviews.md ## What is My Resident Services App? Welcome to your My Resident Services App My Resident Services app is your personal remote control and is an automatic, hands-off service that hums along quietly in the background of your residency. Access useful property information, meet the concierge team and keep up to date with what’s going on at your property. - Connect with your neighbours and join community clubs and groups - Stay up to date on any important news and announcements - Explore your resident events and social calendar - Log requests anytime with the Resident Services Team - Track your requests and orders in real-time If you need help with anything, if you have suggestions as to how we can improve our services, or if there are community clubs, you’d like us to consider running, please do get in touch. ## Key features - Access property information - Connect with neighbors - Join community groups - View news and announcements - Explore events and social calendar - Log and track service requests ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/my-resident-services-app/id6473792234/reviews.md ### 1/5 — Doesn’t even have my address *2024-11-30, version 1.0.28* The leaflet for this app was put in my private letter box but my real building name isn’t on it. I chose the nearest building name as it’s on the same site but my address isn’t in it. Why are Savils so stupid and insensitive? They raise our service charge 178% in two years but they bar us from most of their “services”. ### 1/5 — If 0 stars were possible, this app deserves it. *2024-11-13, version 1.0.26* Truly one of the worst apps I have ever been forced to use. Sluggish and slow, sometimes you can’t log in, other times it keeps loading without ever executing your request, notifications remain after being read. Occasionally it crashes for no reason. Nope, really needs more work. ### 1/5 — Slow and clunky, and that’s when it even lets you log in *2024-09-26, version 1.0.24* Extremely bad performance, takes ages to load or do anything. Touch area on messages is tiny so opening them is impossible, they’re so slow to load and there’s no feedback that you’ve requested to open it (like a loading spinner) so even when you tap in the right place you don’t know. Right swipe on 99% of apps takes you back, this app logs you out so I accidentally log out all the time when I just want to go back from a message or something. All that is when I can actually log in, which most of the time I can’t, it just gives me a loading spinner and I stay on the log in screen ### 1/5 — Not safe & completely unnecessary *2024-06-06, version 1.0.17* This app is enforcing us to have biometric data set up on our phone (something some of us choose not to have set up for security reasons) to login it does not allow to login again with username and password. More worryingly though it’s qualified as not safe by google…serious security concerns as a user. Why does it need to access storage, camera, etc? All I want is to have my meter readings 🤦🏻‍♀️ ## Frequently asked questions about My Resident Services App ### What can I do with My Resident Services App? My Resident Services App allows you to access property information, connect with neighbors, join community groups, stay updated on news and events, and log or track service requests. ### Is My Resident Services App free to use? Yes, My Resident Services App is available for free download and use on supported devices. ### What devices is My Resident Services App compatible with? My Resident Services App is compatible with iPhone, iPad, and iPod devices. ### How often is My Resident Services App updated? The app was last updated on March 20, 2026, with version 2.1.0. Update frequency can vary based on developer releases. ### What is the age rating for My Resident Services App? My Resident Services App has an age rating of 4+, making it suitable for a wide range of users. ### Does My Resident Services App have ads? No, My Resident Services App does not contain advertisements. ### What is the user feedback like for My Resident Services App? Currently, the app has a rating of 1.0 stars from 1 rating, indicating limited user feedback available. ### When was My Resident Services App first released? My Resident Services App was first released on February 6, 2024. ## Version history (last 5 releases) ### 2.1.2 — 2026-08-11 User experience improvements ### 2.1.0 — 2026-03-20 User experience improvements ### 2.0.2 — 2026-02-09 User experience improvements ### 1.0.38 — 2025-09-20 User experience improvements ### 1.0.33 — 2025-04-11 User experience improvements ## Apps similar to My Resident Services App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Get Living Resident](https://appshunter.io/ios/app/get-living-resident/id1472600430) | 4.8 (14) | Free | Lifestyle | | [Grainger](https://appshunter.io/ios/app/grainger/id6744686471) | — | Free | Lifestyle | | [My Coppermaker Square](https://appshunter.io/ios/app/my-coppermaker-square/id6478836248) | — | Free | Lifestyle | | [Idea Store - TowerHamlets Libs](https://appshunter.io/ios/app/idea-store-towerhamlets-libs/id1022368332) | — | Free | Lifestyle | | [GEM Resident App](https://appshunter.io/ios/app/gem-resident-app/id6504225747) | — | Free | Lifestyle | | [TALAB - Ultimate Student App](https://appshunter.io/ios/app/talab-ultimate-student-app/id6503147995) | 5.0 (3) | Free | Lifestyle | ## More apps by Ping Services - [Ping Services](https://appshunter.io/ios/app/ping-services/id1524003443) - [TCRW SOHO Resident App](https://appshunter.io/ios/app/tcrw-soho-resident-app/id1666908958) - [Homes by PIC](https://appshunter.io/ios/app/homes-by-pic/id6449431267) - [Concierge Visitor App](https://appshunter.io/ios/app/concierge-visitor-app/id6453701421) - [My Chapter App](https://appshunter.io/ios/app/my-chapter-app/id6475586521) All apps by Ping Services: https://appshunter.io/developer/1524003445 ## Related topics [my resident services app](https://appshunter.io/ios/topics/my-resident-services-app) · [resident services app](https://appshunter.io/ios/topics/resident-services-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*