# My Richmond App — Council services in one place

> Personalized local council services and information for Richmond residents. (iPhone/iPad app by London Borough Of Richmond Upon Thames Council.)

- Source: https://appshunter.io/ios/app/my-richmond-app/id6448723737 (this page in markdown: same URL + `.md`)
- Developer: [London Borough Of Richmond Upon Thames Council](https://appshunter.io/developer/1485080149)
- Category: Reference
- Price: Free
- Age rating: 17+
- Requires: iOS 15.0 · 4 MB
- Languages: American English
- Released: 2023-06-08
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-richmond-app/id6448723737/reviews.md

## What is My Richmond App?

Local information tailored to you

You can use the app to check everyday information personal to your address. This includes:

•	Local planning applications  
•	Your Council Tax account 
•	Regular waste and recycling collection days 
•	Your next garden waste collection  
•	Your parking zones 
•	Your councillors 


You just need to log in to the app or add your address to see information that is personal to you. To log in, simply use your Richmond Account username and password. 

Essential services on the go

The app also brings together a range of council services, including: 
•	Report it – you can tell us about an issue, like graffiti or abandoned vehicles    
•	Richmond Card – if you have a card you get a virtual version for easy access

## Key features

- Personalized address-based information
- Council Tax account access
- Waste and recycling collection schedules
- Report local issues
- Virtual Richmond Card
- Local planning application details

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/my-richmond-app/id6448723737/reviews.md

### 1/5 — Form error

*2023-11-23*

I tried to apply for council tax exemtion as student but the app can not continue when I input the time of study begin

## Frequently asked questions about My Richmond App

### What council services does My Richmond App provide?

My Richmond App provides access to personalized information such as Council Tax accounts, waste collection schedules, and local planning applications. It also allows users to report issues like graffiti and access a virtual Richmond Card.

### How do I log in to My Richmond App?

To log in to My Richmond App, you can use your existing Richmond Account username and password. Alternatively, you can add your address to view information personal to your location.

### Is My Richmond App available on Android devices?

My Richmond App is currently available for iPhone and iPad. Support for other devices may be added in future updates.

### How often is My Richmond App updated?

The app was last updated on April 15, 2024, indicating regular maintenance and potential feature additions. Users can expect updates to ensure continued functionality and access to the latest council information.

### What is the age rating for My Richmond App?

My Richmond App has an age rating of 17+. This rating is determined by app store guidelines and may reflect the complexity of some of the information or services provided.

### Does My Richmond App have ads?

No, My Richmond App does not contain advertisements. As a council service, it focuses on providing essential information and services without commercial interruptions.

### Can I access information for multiple addresses in My Richmond App?

The app allows you to add your address to see information personal to you. While the description focuses on a single address, users can likely manage multiple addresses by logging in or adding them sequentially.

### What kind of local issues can I report through My Richmond App?

You can use the 'Report it' feature to inform the council about various local issues. This includes reporting problems such as graffiti or abandoned vehicles, helping to maintain the local environment.

## Version history (last 4 releases)

### 1.3 — 2024-04-15

Change to make sure external forms open in web browser

### 1.2 — 2023-09-19

Improved performance

### 1.1 — 2023-07-26

Navigation bug fix.

### 1.0 — 2023-06-08

No release notes.

## Apps similar to My Richmond App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Patch Places](https://appshunter.io/ios/app/patch-places/id1586992956) | — | Free | Reference |

## More apps by London Borough Of Richmond Upon Thames Council

- [LBRUT Sports](https://appshunter.io/ios/app/lbrut-sports/id1485080150)

All apps by London Borough Of Richmond Upon Thames Council: https://appshunter.io/developer/1485080149

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*