# My Rightcheck — user reviews > 104 indexed App Store user reviews of My Rightcheck by T4 Communications UK Limited, rated 4.80/5 from 111 ratings. - Source: https://appshunter.io/ios/app/my-rightcheck/id6443457605/reviews - App overview in markdown: https://appshunter.io/ios/app/my-rightcheck/id6443457605.md - Rating breakdown: 5★ 98 · 4★ 9 · 3★ 3 · 2★ 0 · 1★ 1 ## What do users think of My Rightcheck? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Quick and straightforward - ✅ Clear instructions - ✨ Simple process - 💯 Accurate - 😊 Intuitive app - 👍 Straightforward - ✅ Helpful for job applications - 👍 User-friendly **Cons** - 🐛 App crashes frequently - 🐛 Passport scanning issues - 🐛 Liveness check difficulties - 🐛 Biometrics stuck at 99% - 🐛 Poor user experience - 🐛 Data entry problems - 🐛 Difficult to use - 🐛 Time-consuming process - 🐛 Network errors - 🐛 Unclear instructions - 🐛 Frustrating - 🐛 Clunky interface - 🐛 Translation issues - 🐛 Biometric chip not working - 🐛 Requires specific eye movements - 🐛 Disability discrimination concerns - 🐛 App not opening links - 🐛 Repeatedly asks for information - 🐛 Buttons off screen - 🐛 Privacy checkboxes uncheckable - 🐛 No option to resubmit/retake - 🐛 Discriminatory towards non-app users - 🐛 Sensitive data concerns **Commonly reported bugs** - Biometrics get stuck on 99% - Passport scanning doesn't work - Liveness check takes many attempts - ID auto-capture didn't work - App closes unexpectedly - Can't upload more than one document - Can't crop images after taking them - Can't upload any files - Privacy notice checkboxes can't be unchecked - No option to resubmit or retake a step - Data capture of passport stuck at 99% - Face not visible during liveness check - Difficulty scanning passport information via chip - App won't accept 'English' or 'British' nationality - Struggles to capture biometric data and take photos - NFC scanning issues - Inputting phone number adds a dot, number hidden - Text box for typing covered by keyboard - Biometric chip reading is painful - App crashes in the middle of ID scan - Link from employer doesn't work - Error message about internet connection - App buffers and shows 'A network error occurred' - Constant fails with network error on multiple devices/networks - App crashes before giving email input screen - App closes itself randomly - Face liveness check is difficult and requires specific movements - App doesn't allow retaking liveness check photo - Keeps crashing, unable to use - Unusable, took many attempts to take picture of passport - App crashes at different stages, especially when saving passport copy - App skipped camera access step - Chinese translation is wrong, cannot change to English - App doesn't capture right info and doesn't notify user - Chip in phone doesn't work for passport scan - App doesn't fit screen properly on iPhone/iPad - Liveness test doesn't recognize actions like shutting eyes **Most requested features** - Option to retake liveness check photo - Verbal guidance for face photos - Guidance notes for complex steps - Improved design for phone number input - Flash option for photos - Alternative ways to scan passport if NFC fails - Ability to change language - More flexibility to correct errors - Option to upload multiple documents ## Newest reviews (12 of 104) ### 3/5 — Not ease to use *2026-08-06, version 2.32.3* Not ease to use ### 2/5 — iPhone fail *2026-08-06, version 2.32.3* Could not use on iPhone ### 3/5 — Photo *2026-08-02* Takes ages unless you have a plain white background and no glasses hard to follow instructions Got there in the end though ### 1/5 — Useless *2026-06-24, version 2.29.4* Who developed this app, absolutely shocking. Biometrics get stuck on 99% then the app closes 😂 ### 1/5 — Very poor *2026-06-22, version 2.29.4* Scanning of passport doesn’t work ### 2/5 — Slow painful *2026-06-19, version 2.29.4* Have to redo so many elements . Liveness check took so many attempts . Id auto capture didn’t work . Submitted all details once then asked for them all a second time ### 2/5 — Passport check did not work *2026-06-16, version 2.28.4* Passport check does not work ### 1/5 — Awful user experience *2026-06-16, version 2.28.4* 1. Can’t upload more than one document. 2. Can’t crop images after taking them. 3. Can't upload any files. 4. Privacy notice checkboxes can’t be unchecked once selected, so any accidental click is permanent. 5. No option to resubmit or retake a step after completing it, even if you made a mistake. 6. Poor user experience with very little flexibility to correct errors. Why do I need to install a whole application for a task that can be done on a browser??? ### 2/5 — Data Capture *2026-05-29, version 2.27.2* Data capture of my passport was not possible for 3 day’s consecutively(always stuck at 99%). I had to post a scanned copy to my prospective employer. ### 1/5 — Mr *2026-04-27* Awful, I hated it. A process that should have taken only a few minutes actually took at least 2 hours. I was given a password to use which came up as not valid, even though it was the password I was given. Eventually I was given a second password which enabled me to get started. It took ages to scan in my face, with the app saying that my face was “ not visible “ despite being fully within the frame. It was difficult to get the app to take the photo of my passport, this took at least 20 minutes. I had to throw away my phone’s protective cover before I could scan in my passport information via the password chip. This took about a half hour. Finally, I wasn’t able to describe my nationality as “English” or even just “British” as the app wouldn’t accept it. A very frustrating and time consuming experience from a poor app. ### 1/5 — Dreadful *2026-04-24, version 2.25.5* An overly complex system which is difficult to use as a candidate or existing worker. Struggles to capture biometric data and take photos. ### 3/5 — Help! *2026-04-23, version 2.25.5* Very hard to get it to work, and very steep learning curve into areas of my phone (NFC scanning) I didn’t know existed. Took longer than expected, but did get accepted eventually. More guidance notes would help, and better design of the boxes for phone number would also be good; inputting the second 4 of 44 for UK code seems to just add a dot, but the no is actually hidden. Hopefully I won’t need to use this app too often. ## Most critical reviews (10 lowest-rated) ### 1/5 — Misleading *2026-08-14, version 2.32.3* You should not present the terms and conditions of how you use my data on the very last screen! I might want to know this before I spend time filling out my personal information. ### 1/5 — Useless *2026-08-04, version 2.32.3* Totally unnecessary ### 1/5 — Preludes digital ID *2026-08-02, version 2.32.3* Apparently my national insurance number isn’t good enough anymore… completed under duress due to risk of financial ruin due to potential loss of employment because I need to work to survive. ### 1/5 — passport scanning *2026-07-29, version 2.30.2* This task was so difficult and it wasn’t completed because it kept saying that it was unable to scan something in my passport. The instructions were clear but the doing the actions didn’t ever work. ### 1/5 — Very difficult to use *2026-07-27, version 2.30.2* It took half an hour and around 15 attempts for the app to read my biometric data from my passport. User guide is poor and confusing. A deeply irritating experience. ### 1/5 — Mr *2026-07-23, version 2.30.2* horrible confusing and terrible camera angle to take pictures. Poor immature app to upload photos and documents need a great improvement ### 1/5 — Intrusive *2026-07-18, version 2.30.2* Big Brother is alive and kicking ### 1/5 — Invasive data collection app *2026-07-12* This app is being unnecessarily forced on you. All the law requires is that you present evidence to your employer that you have the legal right to work in the uk. All that the law requires you to do is to show your British passport to said employer. If you do use this app then you are not required by uk law to keep it on your phone once the registration process has been completed. ### 1/5 — Job application *2026-07-07, version 2.30.2* Rubbish app ### 1/5 — Pathetic *2026-06-25, version 2.29.4* It’s pathetic that I have to use a phone to prove who I am when it’s discriminating towards those of us that don’t use apps. ## Most praised reviews (10 highest-rated) ### 5/5 — Biometric Scan *2026-08-08, version 2.32.3* Does not work ### 5/5 — Rubbish *2026-07-27* Would like to no who there sharing my information with and why, I’m an English citizen with the right to work in this country ### 5/5 — Thanks *2026-07-17, version 2.30.2* I am happy with my RIGHT CHECK ### 5/5 — R T W *2026-07-11, version 2.30.2* NICE AND EASY ### 5/5 — Amazing app *2026-06-24* This was very easy and straight forward to use ### 5/5 — Mitie check *2026-06-12, version 2.27.2* Top ### 5/5 — Jimi *2026-05-16, version 2.26.4* Perfect checker ### 5/5 — Mr *2026-05-09, version 2.26.2* Excellent ### 5/5 — Quick and easy *2026-04-16, version 2.25.5* Read the title buddy ### 5/5 — Becks *2026-03-31, version 2.24.4* It’s very clear useful thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*