# My Rous — Track your water usage

> Track household water usage, get leak alerts, and participate in water-saving challenges. (iPhone/iPad app by GreenBe Software Pty Ltd.)

- Source: https://appshunter.io/ios/app/my-rous/id6470708084 (this page in markdown: same URL + `.md`)
- Developer: [GreenBe Software Pty Ltd](https://appshunter.io/developer/969817561)
- Category: Utilities, Productivity
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 2 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 31 MB
- Languages: American English
- Released: 2024-02-14
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-rous/id6470708084/reviews.md

## What is My Rous?

Track your household’s water usage with the My Rous Water app! 

The My Rous app allows you to easily see how much water your household is using, set notifications to get leak alerts and take water challenges to learn more about how to lower your water usage and save.

How do I see my household water usage?

1. Download the My Rous app.
2. Select your profile type and address and sign up with your email and Smart Water Meter number located on the communication you received
or a recent water bill.
3. Once you have registered you’re ready to go!

Who can download the app? 


Only households that have been notified to download the My Rous app and live in the Rous Council area, or own/manage a property are able to register. If you have not received an invitation from Rous and do not have a smart water meter installed, then you will not be able to activate your account.

This version of the app is exclusively for residential customers and residential property owners with an installed Smart Water Meter.

For business and commercial customers, this app doesn’t currently support your needs.

Need help? 
Email support@myrous.zendesk.com

Got feedback? 

If you love the app, go ahead and rate it! Or if you think we can do better send us an email at support@myrous.zendesk.com with what features you would like to see, we’re always working on improvements.

Need to contact us? Head to rous.nsw.gov.au

## Key features

- Track household water usage
- Set leak alert notifications
- Participate in water challenges
- View water consumption data
- Residential customer focused

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/my-rous/id6470708084/reviews.md

### 1/5 — Useless app

*2025-01-29*

Absolutely useless. Can’t sign in, then it will let you, can’t load water meter number, app constantly crashes.

**Developer response:** Hi there! No worries - are you able to tell us what type of iPhone you're currently using and we'll be able to troubleshoot this for you ASAP. Just use the following link - https://myrous.zendesk.com

### 1/5 — Can’t sign up

*2024-08-21*

Crashes every time I try to sign up. Trash.

**Developer response:** Hi Eddie, are you able to tell us what type of iPhone you're currently using and we'll be able to trouble shoot this for you ASAP. Just use the following link - https://myrous.zendesk.com

## Frequently asked questions about My Rous

### Does My Rous have ads?

No, My Rous does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the rating for My Rous?

My Rous has a rating of 1.0 stars from 1 ratings. This indicates a very low user satisfaction based on the available data.

### Who can use My Rous?

My Rous is exclusively for residential customers and property owners in the Rous Council area who have received a notification to download the app and have a smart water meter installed.

### What devices support My Rous?

My Rous is available for iPhone, iPad, and iPod devices. It is designed for Apple's iOS ecosystem.

### When was My Rous last updated?

The last update for My Rous was on June 15, 2026, with version 1.1.5. This indicates a recent focus on improvements and maintenance.

### What is the age rating for My Rous?

My Rous has an age rating of 17+. This is likely due to the nature of utility management or data handling within the app.

### How do I get help with My Rous?

For assistance with My Rous, you can email support@myrous.zendesk.com. This is the primary channel for user support and feedback.

### Can business customers use My Rous?

No, My Rous does not currently support the needs of business and commercial customers. It is exclusively designed for residential use.

## Version history (last 5 releases)

### 1.1.5 — 2026-06-15

Performance improvements and bug fixes

### 1.1.4 — 2026-06-10

Big fixes and performance improvements

### 1.1.3 — 2026-04-02

Bug fixes and performance improvements

### 1.1.2 — 2026-01-19

Releasing two-step (MFA) secure login

### 1.1.1 — 2025-12-02

Bug fixes

## More apps by GreenBe Software Pty Ltd

- [GreenMoney](https://appshunter.io/ios/app/greenmoney/id969817562)
- [B informed](https://appshunter.io/ios/app/b-informed/id1236567716)
- [Binder Quiz](https://appshunter.io/ios/app/binder-quiz/id1514250258)
- [Toowoomba Water](https://appshunter.io/ios/app/toowoomba-water/id1642887067)
- [mySELWYN Waste](https://appshunter.io/ios/app/myselwyn-waste/id6502867102)

All apps by GreenBe Software Pty Ltd: https://appshunter.io/developer/969817561

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
