# My-SanLeandro

> Mobile platform for reporting non-emergency city issues to the City of San Leandro. (iPhone/iPad app by City of San Leandro.)

- Source: https://appshunter.io/ios/app/my-sanleandro/id6502531605 (this page in markdown: same URL + `.md`)
- Developer: [City of San Leandro](https://appshunter.io/developer/1745769201)
- Category: Utilities
- Price: Free
- Rating: 4.60/5 from 33 App Store ratings · 1 written reviews indexed
- Age rating: 12+
- Requires: iOS 18.0 · 148 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2024-05-13
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-sanleandro/id6502531605/reviews.md

## What is My?

As part of the Community Care initiative, The City of San Leandro's My-SanLeandro is a mobile 311 application and website for residents to quickly and easily report non-emergency city-wide issues.

Emergency Reporting

Please note that My-SanLeandro is not monitored in real-time 24/7. To report an immediate concern or emergency, please contact the San Leandro Police Department (non-emergency number) at 510-577-2740 or dial 911.

Reporting a Concern

Residents can now report issues for any of the following:

Abandoned and illegally parked vehicles
Code violations
Overgrown vegetation
Potholes
Public property concerns
Sidewalk damage
Signage
Trash, debris, and litter

## Key features

- Report non-emergency city issues
- Submit concerns for vehicles, code violations, and vegetation
- Report potholes and public property issues
- Address trash, debris, and litter
- Facilitates resident-city communication

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/my-sanleandro/id6502531605/reviews.md

### 1/5 — Didn’t fix problem

*2024-06-11*

I submitted a ticket to fix some potholes/ asphalt repair. The ticket was assigned a work order and then it said it was “completed” and closed the next day but no work was done.. the road is still super effed up

## Frequently asked questions about My

### What types of issues can I report with My-SanLeandro?

You can report a variety of non-emergency city-wide issues including abandoned vehicles, code violations, overgrown vegetation, potholes, public property concerns, sidewalk damage, signage issues, and trash or debris.

### Is My-SanLeandro monitored 24/7 for emergencies?

No, My-SanLeandro is not monitored in real-time 24/7. For immediate concerns or emergencies, please contact the San Leandro Police Department at 510-577-2740 or dial 911.

### What devices does My-SanLeandro support?

My-SanLeandro is currently supported on iPhone devices.

### How often is My-SanLeandro updated?

The latest version, 6.3.1, was released on March 17, 2026, indicating regular updates to improve functionality and address user feedback.

### What is the age rating for My-SanLeandro?

My-SanLeandro has an age rating of 12+, suggesting it is suitable for users aged 12 and above.

### Does My-SanLeandro have ads?

No, My-SanLeandro does not contain advertisements.

### What is the user rating for My-SanLeandro?

My-SanLeandro has a strong user rating of 4.6 stars based on 25 ratings.

### Is there a cost to use My-SanLeandro?

No, My-SanLeandro is a free application, meaning there are no charges to download or use its reporting features.

## Version history (last 5 releases)

### 7.0.0 — 2026-08-14

- Language support improvements and translations are available in the mobile app where enabled.

### 6.5.0 — 2026-05-21

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

### 6.3.1 — 2026-03-17

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.1 — 2025-04-24

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

### 5.17.0 — 2024-05-14

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*