# My Santa Cruz County — user reviews

> 10 indexed App Store user reviews of My Santa Cruz County by County of Santa Cruz, rated 2.60/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/my-santa-cruz-county/id1018932839/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-santa-cruz-county/id1018932839.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 4 · 1★ 4

## Most critical reviews (10 lowest-rated)

### 1/5 — UNFRIIENDLY!

*2025-09-12*

I found this app very unfriendly.  I tried to submit a pothole request and kept getting a response that my address was invalid.  I live in the unincorporated part of the county (Felton) but couldn’t use the app to request pothole repair.  I finally resorted to sending a request to the Dept of Public Works.  Unfortunately I wasted over an hour trying to use the app.

### 1/5 — Doesn’t work with iPhone 🥲

*2023-03-18*

It won’t open or function properly on iPhone 12

### 1/5 — Doesn’t work anymore

*2022-03-17*

Used to be a good app, but no longer. Tried to report some potholes as I’ve done before but this time it doesn’t work AT ALL. Disappointed.

### 1/5 — App not allowing me to report issues

*2020-02-29*

When reporting an issue you go through the whole process and then it says email address not valid.  It used to work fine.

### 1/5 — Location ?

*2018-10-04*

When I try to report something the app stalls after I type in a location

### 2/5 — Doesn’t work on iPhone 6

*2019-08-02*

I can’t report graffiti, the report issue tab won’t work. I have to wait until I get home to use my iPad. In the past I’ve been told I can’t report because I live in Capitola although I’ve had the same address in Soquel for 20 years. No place on the app to report problems with the app. 
The app is a great idea but needs fixing.

### 2/5 — Still having issues

*2018-02-11*

Does not appear in Location Services
Does not detect my location when reporting 
App Support does not have a Contact tab
Running iOS 11.2.5

### 2/5 — Requires Internet just to Open

*2016-04-24*

This app is a great idea theoretically but poorly executed. I have often tried to report incidents on my drive home but the app requires an active internet connection just to open. Given that many roads in the Santa Cruz county are in the mountain or other areas of low coverages reporting is simply not possible. That app should open and register your coordinates wherever u are and the report would be sent whenever the phone re-connects again. No brainier!

### 5/5 — Dumped trash and Pothole Fixed!

*2025-10-31*

I’ve used it for years to get attention for the unincorporated county where I live.  (Its address locator is broken today tho…”

### 5/5 — I love this app!

*2019-09-29*

I report graffiti to it A LOT.   Graffiti is fixed within 1-2 days.  I report pot poles (one fixed by 11am when they got report in the morning), shrubs to be trimmed so signs can be seen, storm damage, dead deer and 20 other needs.  I love the MySCCounty app!   Whoever made it deserves a raise.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*