# My Scanner: Scan to PDF & Edit — user reviews

> 675 indexed App Store user reviews of My Scanner by Dream App Studio UAB, rated 4.70/5 from 19,861 ratings.

- Source: https://appshunter.io/ios/app/my-scanner-scan-to-pdf-and-edit/id1384875146/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-scanner-scan-to-pdf-and-edit/id1384875146.md
- Rating breakdown: 5★ 17,249 · 4★ 1,152 · 3★ 471 · 2★ 247 · 1★ 742

## What do users think of My Scanner?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Convenient scanner
- 🚀 Excellent scanning quality
- 👍 Helpful and user-friendly
- 🚀 Efficient scanning process
- 👍 Great app for professionals

**Cons**

- 🐛 Warped or distorted images
- 🔒 Unauthorized charges and billing issues
- 🔒 Difficult to cancel subscription
- 🐛 App crashes or freezes
- 💰 Expensive subscription fees

**Commonly reported bugs**

- App not saving edits or scans properly
- Inability to zoom in on scanned documents
- Compatibility issues with older devices

**Most requested features**

- Add dark mode option
- Improve export and sharing options
- Provide better customer support
- Add more customization and editing tools

## Newest reviews (10 of 675)

### 4/5 — Herber

*2026-08-18, version 10.2*

Díaz

### 5/5 — Good

*2026-06-21, version 10.1*

Go

### 4/5 — Review

*2026-06-19, version 10.1*

Pretty cool

### 4/5 — Enyah Emoni walker

*2026-06-08, version 9.9*

Diploma

### 1/5 — Katastrophal

*2026-05-29*

Katastrophal

**Developer response:** Sehr geehrte Nutzerin, sehr geehrter Nutzer,
wir bitten vielmals um Entschuldigung für die entstandenen Unannehmlichkeiten. Um Ihnen bestmöglich weiterhelfen zu können, wären wir Ihnen dankbar, wenn Sie uns unter info@dreamappstudio.com mit weiteren Einzelheiten zu dem Problem kontaktieren würden. Wir sind für Sie da und freuen uns darauf, das Anliegen für Sie zu lösen.

### 5/5 — I love the app

*2026-05-29, version 9.9*

The best app I’ve used so far.

### 5/5 — Amazing

*2026-05-28, version 9.9*

Great and easy to use

### 5/5 — PDF Sgos Alvarado,Cbos Grefa,Cbos Montero

*2026-05-16, version 9.9*

PDF

### 5/5 — Bank statements

*2026-05-13, version 9.9*

Reduce

### 1/5 — Résiliation impossible

*2026-05-08*

On doit prendre l’abonnement pour tester et après aucun onglet pour résilier

**Developer response:** Merci pour votre retour.
Les abonnements peuvent être résiliés directement depuis les paramètres de votre appareil :
Réglages → Abonnements (Settings → Subscriptions). Toutes les souscriptions actives y apparaissent automatiquement, et vous pouvez les gérer ou les annuler à tout moment. Si aucun abonnement n’apparaît dans cette section, cela signifie qu’aucune souscription active n’est liée à votre compte.
N’hésitez pas à nous contacter si vous avez besoin d’aide supplémentaire 😊

## Most critical reviews (10 lowest-rated)

### 1/5 — 体验感极差

*2026-08-19*

一周扣费78，毫无逻辑可言，也没有扣费通知，试图联系客服申请退款也没人回复，最差体验

**Developer response:** 您好，很抱歉给您带来了不好的体验。我们想说明的是，订阅不会由应用自行开启，App Store 订阅需要用户通过 Apple ID、Face ID、Touch ID、密码或侧边按钮确认后才会生效。

扣费通知、续订和退款均由 Apple 直接管理。若您想取消订阅，请在 iPhone 中打开：设置 → Apple ID / 您的姓名 , 订阅 , 选择我们的应用 , 取消订阅。

如果您已经联系我们但没有收到回复，请检查垃圾邮件文件夹，或再次发送邮件至 info@dreamappstudio.com，我们会尽快帮助您核查情况。

### 1/5 — Totally sucks

*2026-08-06, version 10.2*

Went through scan text edited everything document disappeared. Your app sucks.

### 1/5 — Absolute Cash Grab

*2026-08-03, version 10.2*

Everything in the app is paid, and the basic level is over $100 a year for the most basic scanning tools that free websites have. The free version doesn’t even let you export, so it defeats the purpose of a free trial.

### 1/5 — Cancellation difficult

*2026-07-27, version 10.2*

Purchasing the app was very simple. But since I am not a highly technical person, I found it almost impossible to cancel. I was built $9.90 plus tax and was not able to get a refund.
Unless you plan on keeping this service, I would not recommend trying a three day trial. Three as it turns out, it was not.

### 1/5 — Nem percam tempo baixando

*2026-07-17*

Como eu vou contratar o plano mensal do app, se eu não posso nem fazer de fato o teste nele? Scanea sim as imagens (igual todos os apps do genero) mas baixar o arquivo e depois visualizar ele, é impossível. Tem que por os dados bancários para isso. Perdi meu tempo.

**Developer response:** Lamentamos que sua experiência não tenha sido como esperado. Entendemos sua frustração e agradecemos por compartilhar o feedback.

O app permite escanear documentos, e a exportação também está disponível gratuitamente, porém com um limite diário de páginas.

Para testar todos os recursos antes de continuar com um plano pago, você pode usar o período de teste gratuito. A solicitação de dados de pagamento é feita pela App Store para confirmar o teste, mas a cobrança só ocorre após o período gratuito caso a assinatura não seja cancelada antes do término.

Vamos levar seu comentário em consideração para tornar essa informação mais clara dentro do app. Se precisar de ajuda, entre em contato conosco pelo e-mail info@dreamappstudio.com.

### 1/5 — Terrible hard to uninstall and unsub

*2026-07-08, version 10.1*

Hard to unsub and uninstall

### 1/5 — DO NOT GET

*2026-07-05, version 10.1*

This app has been making me pay every month and there is no easy way to stop the subscription. I have emailed two times to the company because I need to end my subscription and have not recieved a response.

### 1/5 — 😒

*2026-07-04, version 10.1*

Doesn’t work

### 1/5 — Application Non Fiable

*2026-06-25*

À proscrire

**Developer response:** Bonjour, nous sommes désolés d’apprendre que votre expérience avec l’application n’a pas répondu à vos attentes. Nous aimerions mieux comprendre le problème que vous avez rencontré afin de pouvoir vous aider et améliorer l’application. Veuillez nous contacter à info@dreamappstudio.com avec plus de détails. Merci pour votre retour.

### 1/5 — Not great

*2026-06-06, version 9.9*

Not really that good

## Most praised reviews (10 highest-rated)

### 5/5 — Wonderful

*2026-08-27, version 10.3*

To take screenshots and photos of all my important papers now I just scanned them in and email them. It’s the greatest thing ever.

### 5/5 — Amazing

*2026-08-13, version 10.2*

Very awesome APP,  no need for big scanning equipment.

### 5/5 — I’m saving toner, and time.

*2026-08-06, version 10.2*

At my age time is The Gift! That I treasure the most. Say hello to my little friend! Mr. PDF, saves time, money, and most importantly gives the wife and I “MO-Time”…. To wine and dine. Thanks

### 5/5 — PDF

*2026-08-04, version 10.2*

Officially the best app for pdf and edit. I find it really useful

### 5/5 — Week 5 remediation

*2026-08-01, version 10.2*

Good

### 5/5 — Super appp

*2026-07-29, version 10.2*

Perfect app

### 5/5 — It’s the best and legit

*2026-07-18, version 10.1*

a life saving tool. It will come in handy

### 5/5 — Awesome

*2026-07-16, version 10.1*

Easy to use

### 5/5 — Check stub

*2026-07-06, version 10.1*

F

### 5/5 — Amazing

*2026-06-23, version 10.1*

Great tool to get the job done. Amazing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*