# My Scans, best PDF Scanner App — user reviews > 447 indexed App Store user reviews of My Scans, best PDF Scanner App by TOP APP d.o.o., rated 4.80/5 from 50,084 ratings. - Source: https://appshunter.io/ios/app/my-scans-best-pdf-scanner-app/id992843986/reviews - App overview in markdown: https://appshunter.io/ios/app/my-scans-best-pdf-scanner-app/id992843986.md - Rating breakdown: 5★ 44,294 · 4★ 3,243 · 3★ 923 · 2★ 321 · 1★ 1,303 ## What do users think of My Scans, best PDF Scanner App? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient scanning - 💡 Useful features - 🚀 Efficient document handling - 👍 User-friendly interface **Cons** - 🐛 Crashes and bugs - 💰 Subscription issues - 🔒 Lack of accessibility - 🔋 Performance problems - 💰 Unexpected charges **Commonly reported bugs** - Frequent crashes and freezes - Lost or inaccessible scanned documents - Subscription issues and unexpected charges - Compatibility problems with certain devices - Unreliable faxing and sharing functionality **Most requested features** - Improved stability and reliability - Clearer subscription options - Better accessibility support - Enhanced performance on older devices - Transparent billing and cancellation process ## Newest reviews (18 of 447) ### 5/5 — Perfect PDF Scanner *2026-05-19, version 5.10* I’ve been using this app for years now. Peace of mind when I need to scan something and don’t have a printer/scanner near. ### 5/5 — Easy Scanning *2026-04-22, version 5.10* This app has saved my life in its ability to fulfill all it has said it does. Highly recommended. ### 5/5 — Easy to us *2026-04-15, version 5.10* Great tool ### 5/5 — Responsive App *2026-03-31, version 5.10* This is quick and easy, keeps my business organized! ### 5/5 — Wow *2026-03-26* Very help and efficient. I personally very happy using this tool ### 5/5 — Owner *2026-03-24, version 5.10* Love it. ### 5/5 — Love this app!!! *2026-03-19, version 5.10* Easy to use and it’s intuitive. I’ve used this app for years and absolutely love it. ### 5/5 — My acaba *2026-03-15, version 5.10* Muy útil y fácil de usar ### 5/5 — Yes suah *2026-03-13, version 5.10* This is awesome ### 5/5 — great way to scan things *2026-03-11, version 5.10* has been very helpful for me through the years ### 5/5 — CEO -SPANISH FOR SALES MARKETING GROUP *2026-03-09, version 5.10* Excellent execution . i love it ### 5/5 — Great app *2026-03-04, version 5.10* Works great! ### 5/5 — Excellent app *2026-02-28, version 5.10* All functional and very helpful ### 5/5 — Espetacular *2026-02-27* 5 status ### 5/5 — As easy as it can be *2026-02-24, version 5.10* Such a user friendly and very useful product ### 5/5 — EASIEST SCAN APP EVER *2026-01-29, version 5.09* I have had this scan app for several years and it is absolutely the easiest quickest way to scan email or text people PDF files. I highly recommend this app for anyone. ### 4/5 — Great app *2026-01-06, version 5.09* This app saved my bacon more times than I can count! Invaluable in accessing important documents especially when moving and paper copies are inaccessible. My only complaint is not being able to move or pin documents or folders that need frequent or priority access. ### 5/5 — Works great *2025-12-07, version 5.09* Been using this app for years. It works great. Hope it isn’t stealing my data. ## Most critical reviews (10 lowest-rated) ### 1/5 — Вернуть деньги и отменить подписку *2026-01-13* Не за что списывались денежные средств ### 1/5 — CRASHED AND DELETED ALL MY DOCS! *2026-01-03, version 5.09* SCAM ### 1/5 — Perdi tudo *2025-09-06* Troquei de telefone e não veio nenhum arquivo paguei o pro e a nuvem. Alguém pode ajudar a resolver isso? **Developer response:** Hello, If you still have a problem please contact support@topapp.si ### 1/5 — Fax capabilities are not working. *2025-05-25, version 5.07* I contact Customer Service about it. They take their time to get back to me about it and it’s never with a solution. This is the second or third time I’ve had trouble with my ability to fax. In the process of fixing it, I have lost the files I had store on my phone. I’ve had to reach out to them before and then it just started working again on his own. Now it’s been a long time and I still haven’t heard back or received a resolution about this problem. Now I just want my money back because I pay an annual amount and I haven’t been able to use it for the full year. I want my money back for that also. I want my money back for the stored 128 pages worth of faxing ability in advance, and I want my money back for that too. ### 1/5 — What trial *2025-03-25, version 5.07* This is an excellent app. The problem with it is that- and the reason you should not even try its 3-day “free” trial - is they charge you for a year of service automatically on your Apple Card. The app owners did this to me as I was looking for information that would let me buy a week of service or cancel the app. ### 1/5 — My Scans *2025-03-20, version 5.07* Can’t get my pdf to scan actual size. No help line to call. Frustrating!!!!!!!!! No help line! Very frustrating. When I send my scan to email and it doesn’t receive it, I would like to get an answer why? ### 1/5 — Scam *2025-03-09, version 5.07* I got charged when I was told I was signing up for a free trial week ### 1/5 — Just freezes on every scan now *2025-01-17, version 5.07* I use to love this app but now it just freezes on every scan. iPhone 15 pro max. ### 1/5 — “In App Purchases” means Paid Subscription to use this at all ?!? *2024-10-23* I searched the app store for “Best Free pdf App” . This app came at top of list . Says it has “in app purchases” - that’s fine . I install it . I open it . It suggests i should go premium to have better features - but i can continue with “free trial” . It suggests i should pay for entry level subscription - no other choice - i pick cancel . Now i have a choice to continue with “free trial” - i choose that . It says “free trial” is 3 days, but it wants me to commit to the entry level subscription and give pmnt info to get the “free trial” . What does “In App Purchases” mean ? What does “free app” mean ? NOT THIS ! … App uninstalled . ### 1/5 — Does not send to email. *2024-10-23, version 5.07* Suddenly stop sending to email. ## Most praised reviews (10 highest-rated) ### 5/5 — My company Korral Fuels love it *2026-09-13, version 5.10* So easy to work ### 5/5 — My scan *2026-08-31, version 5.10* Help alit with all paper work I recommend 100% I’m very happy with my scans ### 5/5 — Highly recommended *2026-08-29, version 5.10* So convenient. I have been using for 3 years now. Best app and investment I have had on my phone. ### 5/5 — Scans so good *2026-08-18, version 5.10* Best scanner app ### 5/5 — Scanning *2026-08-01, version 5.10* It’s real good and easy to use. ### 5/5 — Incredibly reliable *2026-07-18, version 5.10* I have been scanning my documents for over 10 years and it has been an 100% incredible experience! ### 5/5 — Jp73enterprises *2026-06-25, version 5.10* Jp73enterprises ### 5/5 — Convenient *2026-05-31, version 5.10* Good product. Comes in handy. ### 5/5 — Rating for My Scans *2026-05-21, version 5.10* Excellent Scanner! ### 5/5 — Great tool to have on phone *2026-05-20, version 5.10* I have had My scans for years!! Love .. love the app and the availability to have the info at my fingertips. Although it seem when I upgrade to a new phone and this is my second phone upgrade iPhone 7, then switch to iPhone 11 Pro Max & now iPhone 17 ProMax but I have lost all my documents since it didn’t it transferred automatically! Plz get the My scan App u will not regretted best thing ever!!🤟🏻 5/20/2026 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*