# My Secret Folder ™ Classic — user reviews > 337 indexed App Store user reviews of My Secret Folder ™ Classic by Red Knight Interactive, rated 2.60/5 from 13 ratings. - Source: https://appshunter.io/ios/app/my-secret-folder-classic/id504298456/reviews - App overview in markdown: https://appshunter.io/ios/app/my-secret-folder-classic/id504298456.md - Rating breakdown: 5★ 1 · 4★ 3 · 3★ 3 · 2★ 2 · 1★ 4 ## What do users think of My Secret Folder ™ Classic? Overall sentiment: negative **Pros** - 🔒 Secure storage - 🚀 Efficient file management - 📸 Useful camera features - 🔍 Private web browser **Cons** - 🐛 Frequent crashes - 🔍 Intrusive ads - 💾 Data loss issues - ⚠️ Compatibility problems with iOS updates **Commonly reported bugs** - Inability to access stored files - Photos disappearing from the app - App not opening after updates **Most requested features** - Cloud backup support - More file storage capacity - Ability to hide apps - Improved user interface ## Newest reviews (20 of 337) ### 2/5 — Personal information *2023-02-18, version 1.5* My phone has crashed about two weeks ago. When I reinstalled the app I also lost everything that was saved in the app. Is there anyway to regain my information? I figure if it’s under the same email it should have pop up your information. I’m using IPhone 13 Pro Max. Is there anything to get my stuff back? ### 4/5 — Please, update do iOS 11 support *2021-01-02* Update. ### 3/5 — Update *2020-11-21, version 1.5* Can't play video. I'll donate. I promise. Update please. ### 3/5 — Been good, until this week *2020-10-29, version 1.5* Video play stopped working, also can’t export photos or video to camera roll. Version 2.0.3 build 6 fwiw. Please fix! ### 2/5 — Black screen of death *2020-10-22, version 1.5* Got a fix since app folders show there is data in them but get black screen shows up when I tap on them. Stopped after iOS v 14 install. Any plans to update with bug fix? ### 4/5 — Videos no longer play on ios 14 *2020-10-13, version 1.5* Videos no longer play on ios 14 ### 2/5 — Videos not opening *2020-10-07* I can see the thumbs nail of my videos but when I open it gives just black screen ### 3/5 — IOS 14 Update needed *2020-09-22, version 1.5* I’ve been using this app forever, and I love it. Always have, but now since upgrading to IOS 14 all of my stored videos don’t play. Go straight to a black screen. Be a shame if we can’t get an update. I know the last one took MONTHS. 😡 ### 2/5 — Need ios14 fix *2020-09-17, version 1.5* Stored Videos do not play after upgrading to ios14 ### 2/5 — Doesn’t 100% work. *2019-07-12, version 1.5* Some of the buttons don’t work. Like sabe to camera roll etc. You press the button, the screen goes away and nothing has happened 🤷🏻‍♂️ ### 1/5 — In app purchases *2018-12-24, version 1.5* First thing. I see that this is a cool app. Second thing. I open it. It asks me to buy it....... why?? ### 1/5 — Would bother if I were you *2018-12-16, version 1.5* So, having supported Red Knight for many years by purchasing their apps, only to find that they arbitrarily shut down the original “My secret folder” with little or no notice (how hard would it have been to notify their CUSTOMERS) causing me to lose all of my important documents and photos, I was hopeful that this edition of the app would allow me to retrieve my documents etc - not so. My documents are gone forever!!!! I have scored this app 1 star, as I couldn’t score it less. ### 3/5 — Crashed *2018-11-28* This app refuses to take my passcode What should I do **Developer response:** Please contact the support team and they can look into this for you ### 1/5 — Terrible *2018-09-10, version 1.4* Used old app for years.. shocked I can’t access my data after years of entering data!! Now you want us to pay to access our own saved data!! At lease dick Turpin wore a mask!! Don’t go near!! Unless you want to lose data!! ### 1/5 — Abbo!! *2018-07-30* Trotz Donation wird weiterhin Werbung eingeblendet. Nach ca 2 Monaten wurde automatisch gekauft. Abbofalle?! Stornieren ging ohne Probleme bei Apple. ### 1/5 — Rubbish *2018-07-28, version 1.4* Cannot even open this app on my iPhone X I can’t believe I paid for this application and I can see anything I’ve placed in it!!! Complete waste of time and money!!! Would not recommend this app it’s garbage ### 1/5 — Update for the original one *2018-06-22, version 1.4* You’re punishing the people that were the 1st to use your app by not updating the earlier versions. For anyone considering this be warned DO NOT SAVE IMPORTANT PHOTOS on this app. They could and most likely be gone forever. ### 3/5 — Has it been updated? *2018-04-25, version 1.4* Just wondering if people can access their files? ### 1/5 — Péssimo aplicativo *2018-04-16* Ou isso é golpe, não consigo nenhum contato com suporte, só pede contribuição em dinheiro e agora que consegui abrir novamente o app sumiu todas minhas fotos ### 1/5 — Pas de mise jour *2018-02-07* Depuis la mise à jour de iOS 11 je ne peux plus y accéder ! A quand la mise à jour ? ## Most critical reviews (10 lowest-rated) ### 1/5 — Fastest way to lose your photos - files *2024-05-27, version 1.5* Super glitchy. Videos won’t play, half the Media is invisible so just have to click around. Nothing is consistent with this app ### 1/5 — Barely functional *2023-07-01* Camera option to add provides a black screen. Adding an image to a existing folder rarely works. Cant see photos once inside folder. Pretty worthless ### 1/5 — Deleted *2022-09-29, version 1.5* All my gold was deleted and I can’t find them ### 1/5 — Something wrong *2020-11-20, version 1.5* From a while I cannot play anymore the videos I’ve saved in the app. ### 1/5 — Not user friendly *2020-11-09, version 1.5* It doesn’t like to import the full videos. I can import them multiple times and remains in my main gallery. You have to be organised and know which photos/videos have been imported. ### 1/5 — John *2020-07-27, version 1.5* Completely useless. Once you put your photos in the app and delete them from your cloud ect your screwed because once you go to get the photos out of the app they do not allow it and the app just keeps closing. Doesn’t matter how much you donate. 100000% scam. ### 1/5 — Não dá pra confiar mais! *2019-12-29* Tenho o aplicativo desde 2014. Sempre me atendeu. De 6 meses pra cá parou de funcionar. Não consigo ver as últimas fotos arquivaras nas pastas. Quando clico na miniatura da foto ela desaparece e fecha o aplicativo. Na tentativa de resolver, paguei uma contribuição de 37,90 através da Apple Store na esperança de ter de volta as minhas fotos, mas não resolveu. Pelo visto perdi 37,90!! ### 1/5 — Horrible app *2019-11-30, version 1.5* Can only see pics as thumbnails , no way to contact anyone for help DO NOT DOWNLOAD! ### 1/5 — Avoid *2019-03-01, version 1.5* Opens up without passcode ### 1/5 — Do not use *2019-01-26, version 1.5* Worked fine and donated and logged on one day to find all media/documents erased and cannot get back ## Most praised reviews (10 highest-rated) ### 5/5 — Please an update for new iOS *2018-01-07* Not able to see my pictures anymore without an update 😱😱 ### 5/5 — Like until I updated *2017-11-03, version 1.3* Can not retrieve any files or photos. Any suggestion. Developers need update for new OS ### 5/5 — Update *2017-10-04, version 1.3* Love the app works well really need to update to iOS 11 please ### 5/5 — Pretty good *2017-02-06, version 1.3* The app is so good for 1 I can show someone a FAKE account and fool them and get a away with something like for example I'm cheating on my boyfriend. ### 5/5 — No good *2017-01-02, version 1.3* No good ### 5/5 — 구매내역 삭제부탁드립니다 *2016-10-22* 제핸드폰 용량때문에 구매내역 삭제부탁드립니다 ### 5/5 — Great *2016-06-22* Great ### 5/5 — Great *2015-12-11, version 1.3* Great App most importantly free ### 5/5 — Awsome *2015-11-30, version 1.3* It's so cool but can you add secret games ### 5/5 — Brilliant *2015-10-13, version 1.3* Amazing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*