# My Security Benefit — user reviews

> 16 indexed App Store user reviews of My Security Benefit by Security Benefit Corporation, rated 4.05/5 from 55 ratings.

- Source: https://appshunter.io/ios/app/my-security-benefit/id1519408408/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-security-benefit/id1519408408.md
- Rating breakdown: 5★ 36 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Judette

*2026-03-18, version 1.0.50*

CLICKBAIT. I DIDN’T THINK THIS WAS ACTUALLY THE SOCIAL SECURITY APP FOR BENEFITS AND THEY SHOULDN’T PUT IT WITH THE SOCIAL SECURITY.

### 1/5 — Can’ login with the correct info

*2026-02-23, version 1.0.50*

This is garbage. It eon’t accept my website SSA login user ID and password. What a joke of an app!

### 1/5 — App is terrible

*2025-12-11, version 1.0.50*

App never works, impossible to log in because it always closes out when I submit my password. Face ID doesn’t work.

### 1/5 — Terrible customer service

*2025-03-06, version 1.0.46*

Won’t let me log in, won’t let me reset password. Phone contact is horrible. Audio breaks up and when you finally get in there is no option to reset password.

### 1/5 — Won’t work without ID.me

*2024-04-21, version 1.0.39*

I refuse to use ID.me for identity so-called verification, therefore this app does not function.

### 1/5 — Worthless

*2023-01-30, version 1.0.20*

So far all around worthless experience with this company’s tech. Their website is terrible and logs me out every time I try to get to account info. So I downloaded the app. Every time I attempt to log in, it tells me there is a server error and it won’t connect to anything and to try again later. Frustrating at best.

### 1/5 — Not working

*2021-07-02, version 1.0.6*

App states that my phone is jailbroken and will not open….

### 1/5 — ?

*2021-04-07, version 1.0.4*

This app has never worked for me. I delete it and reinstall, only to have it constantly tell me it cannot connect to the server. This company is so technically in the dark ages they can’t even verify your bank account without a blank canceled check. Who has a checkbook anymore?

### 2/5 — Touch id has not worked & still doesn’t

*2024-01-25, version 1.0.36*

Remember me defaults to Ringo Harrison.
C’mon now. Please fix!

### 2/5 — It was great

*2023-04-20, version 1.0.23*

It worked great for me but now it won’t let me log in. I have tried changing password and it keeps giving me error.

## Most praised reviews (6 highest-rated)

### 5/5 — Fun to use

*2020-09-16, version 1.0.4*

This app makes it fun to learn about personal finance. The educational pieces are easy to understand and they even reward you with gift cards!

### 5/5 — Great app

*2020-08-24, version 1.0.4*

Easy navigation with accurate up to date information. Easier than logging into website!

### 5/5 — Easy to Use

*2020-08-19, version 1.0.4*

I couldn’t believe how easy the app was to use and log into. Excellent tool to help with my finances.

### 5/5 — Excellent

*2020-07-28, version 1.0*

Best way to keep track of your account and easy to use. I can even view my beneficiaries on the app. Love the tools and education section too.  One of the best financial apps I’ve used for my 401(k).

### 5/5 — Fantastic app

*2020-07-23, version 1.0*

Well done. You can tell it was built with the participant in mind. Very easy to find what you are looking for. Kudos to Security Benefit for building a great, user friend app.

### 3/5 — Touch iD

*2021-07-23, version 1.0.8*

Is enabled in account but does not prompt or allow to use on iPhone or iPad.

**Developer response:** Thanks for reaching out, and sorry to hear you are having this issue. Please send us a note at contactus@securitybenefit.com with more information, including how best to contact you, so we can better assist.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*