# My ServiceNow — Remove Friction from Work

> All-in-one mobile solution for ServiceNow employees to streamline productivity and access company resources. (iPhone/iPad app by ServiceNow Mobile Publishing.)

- Source: https://appshunter.io/ios/app/my-servicenow/id6448995293 (this page in markdown: same URL + `.md`)
- Developer: [ServiceNow Mobile Publishing](https://appshunter.io/developer/1509572321)
- Category: Business, Productivity
- Price: Free
- Rating: 4.78/5 from 36 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 129 MB
- Languages: Arabic, Bulgarian, Croatian, Czech, Dutch, English, Finnish, French, German, Hebrew and 16 more
- Released: 2023-06-12
- Data updated: 2026-07-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-servicenow/id6448995293/reviews.md

## What is My ServiceNow?

My ServiceNow is an all-in-one mobile solution designed for ServiceNow employees, pre hires, new hires, and contractors to streamline productivity, collaboration, and knowledge. It’s your dedicated hub for company news, important updates, task management, recognition, training, and career development —all conveniently accessible in one place, especially when you’re on the go.

Examples of things you can do in the app: 

• IT: Request a laptop or a reset password  
• Facilities: Set up a new workspace or book a conference room  
• Finance: Request a corporate credit card  
• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document 
• HR: Create or update a profile or check the vacation policy  

Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With My ServiceNow, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires, employees, and contractors do not have to know which departments are involved in any given process.  

© 2025 ServiceNow, Inc. All Rights Reserved. 

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

## Key features

- Task management
- Company news and updates
- Departmental requests (IT, HR, Finance)
- Training and career development
- Workflow management
- Employee profile management

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/my-servicenow/id6448995293/reviews.md

### 1/5 — Slow, forces users to open browser instead of doing it in app

*2026-04-25*

1. The app is extremely slow
2. All functions force you to open a browser in a separate app which defeats the point of having an app.

### 1/5 — Does not allow full access

*2023-08-22*

This seems to be a client for field service users, and does not allow me to access any of the items that I need to check on Change Requests, look at CIs, etc.

### 5/5 — Enterprise Mobile App for ServiceNow Employees

*2023-06-21*

One enterprise mobile app for employees to go  to for all their approvals tasks get help and consume corp Comms

## Frequently asked questions about My ServiceNow

### What can I do with My ServiceNow?

My ServiceNow allows you to request IT services like password resets, book conference rooms, request corporate credit cards, and manage HR tasks such as updating your profile or checking vacation policies. It acts as a central hub for various company-related activities.

### Is My ServiceNow available on Android devices?

Currently, My ServiceNow is supported on iPhone and iPad devices. The provided data does not indicate Android compatibility.

### How often is My ServiceNow updated?

The latest version, 20.6.0, was released on January 5, 2026, indicating regular updates to the application. This suggests ongoing development and feature enhancements.

### What is the age rating for My ServiceNow?

My ServiceNow has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is generally appropriate for most audiences.

### Does My ServiceNow have ads?

No, My ServiceNow does not contain advertisements. The application is free to use and does not display any promotional content.

### How does My ServiceNow handle sensitive information?

While specific security features are not detailed, the app is powered by the Now Platform®, which is designed to manage workflows across multiple departments and systems. This suggests a focus on secure data handling for business operations.

### Can new hires use My ServiceNow?

Yes, My ServiceNow is designed for pre-hires, new hires, and existing employees. It helps streamline the onboarding process and provides access to essential company information and tasks from day one.

### What is the user sentiment for My ServiceNow?

My ServiceNow has received excellent user feedback, with an average rating of 4.9 stars from 35 ratings. This high score suggests a very positive user experience and satisfaction with the app's functionality.

## Version history (last 5 releases)

### 21.2.0 — 2026-05-13

Catalog icons are now displayed when the short description is long
Catalog items without icons now align with catalog items that have them
Video player configuration error when opening a ‘Campaign’ is fixed
Date type value is now displayed as yyyy-mm-dd on the Input Form screen
This version also includes other minor bug fixes and performance improvements

### 20.6.0 — 2026-01-05

Attachments uploaded in offline mode are not visible once back online 
Input form multi-choice screen pickers act erratically when scrolling 
Records created offline aren’t updated immediately 
Offline declarative support for add attachment inputs to activity streams 
Issues with escaping JSON for a script include response callback 
A questionnaire with Boolean-dependent controls hides its description

### 20.3.1 — 2025-10-22

Unresponsive chat icon: Requires logging out and back in to access chat after deleting an attachment.
Redirects to a login page that refreshes indefinitely.
Overlapping cards in record section on launcher page configurations
Includes minor bug fixes and performance improvements.

### 20.1.1 — 2025-08-07

Resolved endless screen rotation issue on Cabrillo
Fixed full-screen videos not loading in Knowledge Base articles
Addressed need for manual scan trigger on page load
Improved consistency of offline save behavior
Corrected keyboard behavior when input field is inactive
Enabled GIF loading in Work Vivo posts

### 19.5.1 — 2025-06-09

Fixed
• UX analytics not being recorded

Detailed release notes can be found on the ServiceNow product documentation website.

## Apps similar to My ServiceNow

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ServiceNow Agent](https://appshunter.io/ios/app/servicenow-agent/id1446951408) | 4.6 (2,422) | Free | Business |
| [Now Mobile - Intune](https://appshunter.io/ios/app/now-mobile-intune/id1494183300) | 3.5 (10) | Free | Business |
| [ServiceNow Agent - Intune](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149) | 2.1 (10) | Free | Business |
| [Jifflenow](https://appshunter.io/ios/app/jifflenow/id1035543602) | 4.5 (408) | Free | Business |
| [Now Support](https://appshunter.io/ios/app/now-support/id1504338471) | 4.3 (25) | Free | Business |
| [ServiceNow Events](https://appshunter.io/ios/app/servicenow-events/id6448200797) | 4.8 (273) | Free | Business |

## More apps by ServiceNow Mobile Publishing

- [CreatorCon C3](https://appshunter.io/ios/app/creatorcon-c3/id6744413872)

All apps by ServiceNow Mobile Publishing: https://appshunter.io/developer/1509572321

## Related topics

[servicenow now mobile](https://appshunter.io/ios/topics/servicenow-now-mobile) · [servicenow](https://appshunter.io/ios/topics/servicenow) · [servicenow events](https://appshunter.io/ios/topics/servicenow-events) · [servicenow knowledge](https://appshunter.io/ios/topics/servicenow-knowledge) · [servicenow knowledge 26](https://appshunter.io/ios/topics/servicenow-knowledge-26) · [servicenow knowledge 2026](https://appshunter.io/ios/topics/servicenow-knowledge-2026) · [now mobile](https://appshunter.io/ios/topics/now-mobile) · [servicenowagent](https://appshunter.io/ios/topics/servicenowagent) · [knowledge service now](https://appshunter.io/ios/topics/knowledge-service-now) · [service now mobile](https://appshunter.io/ios/topics/service-now-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*
