# My SIMBA > Mobile account and service management application for SIMBA users. (iPhone/iPad app by SIMBA TELECOM PTE. LTD..) - Source: https://appshunter.io/ios/app/my-simba/id1542566692 (this page in markdown: same URL + `.md`) - Developer: [SIMBA TELECOM PTE. LTD.](https://appshunter.io/developer/1484446336) - Category: Utilities - Price: Free - Rating: 1.60/5 from 19 App Store ratings · 90 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 22 MB - Languages: American English - Released: 2022-05-31 - Data updated: 2026-08-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-simba/id1542566692/reviews.md ## What is My SIMBA? My SIMBA is a one-stop-shop to help you manage your SIMBA account and services on the go! Our brand-new app is easy to use, giving you quick control of your SIMBA products through our sleek interface. With a range of features right at your fingertips, SIMBA gives you immediate access to: • Your mobile usage • Account Balance • Manage your profile and more Keep an eye out for regular updates as we're continually looking for ways to improve the app. ## Key features - Manage SIMBA account and services - Monitor mobile usage - Check account balance - Manage user profile - Sleek and easy-to-use interface ## Recent user reviews (10 of 90) All indexed reviews: https://appshunter.io/ios/app/my-simba/id1542566692/reviews.md ### 1/5 — App doesn’t work *2026-06-07, version 2.8.9* It just doesn’t ### 1/5 — Interface improvement *2026-06-07* The app freezes every time I open but only resets when I switch my phone view to landscape. Please kindly fix the problem. ### 1/5 — SCAM app *2026-01-15, version 2.7.10* Didn’t renew service even after paying for it. I even paid for bonus data and didn’t receive it. Their support staff are dismissive and lack courtesy. ### 1/5 — The network cable is very poor *2025-12-06, version 2.7.9* The network cable is very poor. Please improve this problem! ### 1/5 — Suddenly my number become invalid *2025-10-02, version 2.7.9* I want to top-up my number. But by time I try to login, suddenly there is a pop-up notification saying “Unable to send OTP, please ensure the number is correct and try again”. I’ve been using this number for 2 years and suddenly this happened. Please fix this problem. ### 1/5 — No service at many places I frequent and bad customer service *2025-09-01, version 2.7.9* Read all the bad reviews but still decided to go for a try because it was recommended to me. However, unlucky me, my work place does not have service at all and the mall I frequent has bad network. Bought lucky number but porting out requires additional charges below 30 days, even though I couldn’t use it due to no service. Automated monthly charges to my card that I use to make for the first payment without consent. I have never used a telco that has automated charges unless I opted for giro etc. 100% not recommended, would rather pay extra $20 for better service and quality. Customer service only can reply my email 1 time per day even though I replied them straight away after receiving their email. Definitely would take awhile to solve 1 problem. ### 1/5 — Beyond Terrible. Slow. Slow. Slow. *2025-08-07, version 2.7.9* DO NOT USE THIS! It doesn't offer 5G in most areas of Singapore and even when you get 5G, the speed is excruciatingly slow! While I used to achieve over 300 Mbps on Circles, the Simba connection is only around 50 Mbps! That's worse than speeds in developing countries like the Philippines or Indonesia! Plus they have no phone numbers to call for help, so you need to go down to a store like at Lucky Plaza and stand in line for help. I'm cancelling my plan and switching after just one week because it's TERRIBLE! ### 1/5 — SIMBA *2025-07-26, version 2.7.9* Such a worst line. It’s such a waste of time & money to use SIMBA line. Can you image you only use it when you travel to work from home, and it’s can’t event work properly for 15 minutes. Like wth, then why do I need to top up for data, if you can’t even work properly for 15 minutes. Such a waste ### 1/5 — NEVER USE THIS PROVIDER *2025-07-20, version 2.7.9* Amongst all the network providers I've used in Msia and Sg, this has been the worst experience. They keep trying to take your money for absurd reasons. You cant dorectly transfer your esim in 2025 yes 2025 when you change phones, you have to go to one of their outlets to pay and get a QR code to do it. Also they charged $100 instead of $10 once with my credit card for my monthly plan lol and it's really a nightmare using this providef ### 1/5 — Worse customer service and connectivity *2025-07-18, version 2.7.9* I ported in my number from GOMO, enticed by the large data allowance and advertised coverage. However, in most locations, it only connects to LTE indoors, and in some areas, there’s no connectivity at all. Due to my work, I need to use a personal hotspot, but I couldn’t even share it with my iPad. After just two days, I decided to switch back to GOMO but Simba rejected the port-out request. This is unacceptable. I didn’t even ask for a refund and was willing to forfeit the payment. I contacted customer service, but the only channel available was email, and I received no reply. Terrible experience. ## Frequently asked questions about My SIMBA ### What does the My SIMBA app do? The My SIMBA app is designed to be a comprehensive tool for managing your SIMBA mobile account and services. It allows you to easily control your SIMBA products, monitor your mobile usage, check your account balance, and manage your personal profile, all from a convenient on-the-go interface. ### What are the key features of My SIMBA? Key features include immediate access to your mobile usage data, the ability to check your account balance, and options to manage your user profile. The app boasts a sleek and easy-to-use interface for quick control of your SIMBA services. ### Is the My SIMBA app free to use? Yes, the My SIMBA app is available for free. There are no charges associated with downloading or using the core features of the application. ### What can I do with My SIMBA? You can use My SIMBA to manage your SIMBA mobile account and services efficiently. This includes tracking your mobile data and call usage, viewing your current account balance, and updating your personal profile information. It provides a centralized hub for all your SIMBA service needs. ## Version history (last 5 releases) ### 2.9.2 — 2026-08-05 Upgraded for better experience ### 2.9.1 — 2026-07-18 Upgraded for better experience ### 2.9.0 — 2026-06-10 Upgraded for better experience ### 2.8.10 — 2026-06-07 Upgraded for better experience ### 2.8.9 — 2026-06-05 Upgraded for better experience ## Apps similar to My SIMBA | App | Rating | Price | Category | | --- | --- | --- | --- | | [GHIA KIDS](https://appshunter.io/ios/app/ghia-kids/id1434789680) | — | Free | Utilities | | [益电宝-数据改变未来](https://appshunter.io/ios/app/id1434796500) | — | Free | Utilities | | [HeatNext](https://appshunter.io/ios/app/heatnext/id1440372440) | — | Free | Utilities | | [佐敦](https://appshunter.io/ios/app/id1448255140) | — | Free | Utilities | | [MISD Tip](https://appshunter.io/ios/app/misd-tip/id1440174120) | — | Free | Utilities | | [Omni Relprev](https://appshunter.io/ios/app/omni-relprev/id1434690340) | — | Free | Utilities | ## More apps by SIMBA TELECOM PTE. LTD. - [My SIMBA Voice](https://appshunter.io/ios/app/my-simba-voice/id1484446337) All apps by SIMBA TELECOM PTE. LTD.: https://appshunter.io/developer/1484446336 ## Related topics [simba](https://appshunter.io/ios/topics/simba) · [my simba](https://appshunter.io/ios/topics/my-simba) · [simba sg](https://appshunter.io/ios/topics/simba-sg) · [my simba voice](https://appshunter.io/ios/topics/my-simba-voice) · [simba express](https://appshunter.io/ios/topics/simba-express) · [dimba](https://appshunter.io/ios/topics/dimba) · [ariba](https://appshunter.io/ios/topics/ariba) · [tpg plus](https://appshunter.io/ios/topics/tpg-plus) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*