# My Sky — Manage Broadband TV & Mobile > Manage Sky services, bills, loyalty program, and get support. (iPhone/iPad app by Sky UK Limited.) - Source: https://appshunter.io/ios/app/my-sky/id880575127 (this page in markdown: same URL + `.md`) - Developer: [Sky UK Limited](https://appshunter.io/developer/301250228) - Category: Utilities, Lifestyle - Price: Free - Rating: 4.64/5 from 246,435 App Store ratings · 127 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 117 MB - Languages: American English - Released: 2014-07-20 - Data updated: 2026-09-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-sky/id880575127/reviews.md ## What is My Sky? With My Sky, you can join our free loyalty programme, Sky VIP. It’s also the quickest and easiest way to securely manage your Sky products and services, pay your bill and get help if you need it. Brilliantly simple and personalised to you, My Sky makes managing your account, paying your bill and getting help easier than ever before. Get instant access to the information you need, when you need it. Key features: • Join Sky VIP – the loyalty programme that gets more rewarding the longer you’re with us. It’s our way of saying thank you. Join now to discover your rewards. • View and manage your Sky services, and see the offers and upgrades available to you. • Check and pay your bills, view your future costs, and change your payment details. • Track your Sky Q and Sky Multiscreen orders, and reschedule TV engineer visits if you needed. • Find out what you'll need to know before you can book your Home Move and contact us through the app. • Keep an eye on your broadband speed and usage. • Track your Sky Mobile order from dispatch to delivery, and view your credit agreement. • Keep up-to-date with the latest updates about your Sky account and services with in-app notifications. • Manage your Sky Go devices, reset your TV PIN, activate Remote Record and pair your viewing card. • Fix broadband problems quickly using our broadband diagnostic tool and solve common issues fast with our step-by-step guides. And if you still need to contact us, we’ll put you in touch with a Sky expert right there in the app. The My Sky app. Your Sky world in the palm of your hand. ## Key features - Join Sky VIP loyalty program - Manage Sky services and offers - View and pay bills - Track orders and engineer visits - Monitor broadband speed and usage - Troubleshoot broadband issues - In-app notifications for account updates ## Recent user reviews (10 of 127) All indexed reviews: https://appshunter.io/ios/app/my-sky/id880575127/reviews.md ### 1/5 — Rubbish *2026-09-09, version 10.18.1* Sort your app out it’s absolute rubbish always technical issues never a good experience. Sort it now I have been with Sky 14 years . Get your act together guys ### 1/5 — Access Denied *2026-09-09, version 10.18.1* For 2 months I not been able to access the app. On login I get the message “Your account is not authorised to access the MySky app”. I contacted Sky support on numerous occasions and they can’t fixit! Poor service from Sky!!!!! ### 1/5 — Won’t log me in correctly *2026-09-03, version 10.17.0* The app just isn’t working. It logged me out now won’t log me back in despite uninstalling and re installing. I’ve tried everything. I need it to roll some data over as I’m out and I need it for work. ### 1/5 — Doesn’t work with a VPN active *2026-09-03, version 10.17.0* Deleted the app because it was useless. Won’t connect with an active VPN. ### 1/5 — Unable to log in *2026-08-28, version 9.59.0* I am unable to log in I have never had this problem before ### 1/5 — Shocking *2026-08-27, version 10.17.0* Never once been able to use this app with out a navigation error. this time clicking anything in mobile section loads with access denied error page. Time to hire someone and stop using AI slop ### 5/5 — Tv broadband and mobile *2026-08-27, version 10.17.0* I have no issue with your services and th e. Cancellation of my mobile was an error on my part so I wish to satay with you ### 1/5 — Sky mobile login broke *2026-08-23, version 10.17.0* It’s no longer possible to manage your sky mobile sim in the app and you can’t do it via a web page and support dont understand or help. 18 year customer first complaint. ### 1/5 — Unable to log in *2026-08-23, version 10.17.0* No internet according to Sky, but I just downloaded and installed the sky app ? I am a long term Sky customer. What’s up ? ### 1/5 — PLS FIX THE APP *2026-08-21, version 10.17.0* Please put back the devices tab in the broadband section it the app - so I can remove any devices from the hub when I want. It was bad before now it’s completely gone - I want to be able to access this from the app otherwise I’m cancelling my contract as it’s a major feature you’ve removed for no reason ## Frequently asked questions about My Sky ### What is My Sky? My Sky is a free utility app designed for Sky customers to manage their services, pay bills, and access the Sky VIP loyalty program. It provides a centralized platform for all your Sky account needs. ### Is My Sky free to use? Yes, My Sky is a free application. There are no charges to download or use its core features for managing your Sky account and services. ### What are the main benefits of the Sky VIP program in My Sky? The Sky VIP program offers rewards that increase the longer you are a Sky customer. Joining through My Sky allows you to discover and access these exclusive rewards and thank-you offers. ### Can I pay my bills through My Sky? Yes, My Sky allows you to easily check and pay your bills. You can also view your future costs and update your payment details directly within the app. ### How does My Sky help with technical issues? My Sky includes a broadband diagnostic tool to quickly fix problems and step-by-step guides for common issues. If further assistance is needed, you can connect with a Sky expert directly through the app. ### What devices is My Sky available on? My Sky is available on mobile devices. The app is suitable for users aged 4 and above, as indicated by its age rating. ### How often is My Sky updated? The latest version of My Sky is 10.13.0, and it was last updated on June 15, 2026. Updates typically include new features, bug fixes, and performance improvements to enhance user experience. ### What do users like most about My Sky? Users frequently praise My Sky for its ease of use in managing bills and services, as well as the accessibility of the Sky VIP loyalty program. The app's ability to provide quick solutions for technical issues is also highly valued. ## Version history (last 5 releases) ### 10.18.1 — 2026-09-07 In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk ### 10.17.0 — 2026-08-17 In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk ### 10.16.1 — 2026-08-10 In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk ### 10.16.0 — 2026-08-03 In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk ### 10.15.1 — 2026-07-16 In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk ## More apps by Sky UK Limited - [Sky News: Breaking, UK & World](https://appshunter.io/ios/app/sky-news-breaking-uk-and-world/id316391924) - [Sky Sports Scores](https://appshunter.io/ios/app/sky-sports-scores/id325185696) - [Sky Go (Q / +)](https://appshunter.io/ios/app/sky-go-q-plus/id446086440) - [Sky Sports](https://appshunter.io/ios/app/sky-sports/id500102120) - [NOW: TV, Movies, Live Sport](https://appshunter.io/ios/app/now-tv-movies-live-sport/id512266300) All apps by Sky UK Limited: https://appshunter.io/developer/301250228 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*