# My SOS Family Emergency Alert — user reviews > 106 indexed App Store user reviews of My SOS Family Emergency Alert by MY SOS FAMILY LTD, rated 4.44/5 from 291 ratings. - Source: https://appshunter.io/ios/app/my-sos-family-emergency-alert/id1057086897/reviews - App overview in markdown: https://appshunter.io/ios/app/my-sos-family-emergency-alert/id1057086897.md - Rating breakdown: 5★ 222 · 4★ 27 · 3★ 13 · 2★ 6 · 1★ 23 ## What do users think of My SOS Family Emergency Alert? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🔒 Provides peace of mind - 👍 Reliable and effective - 🚑 Helpful in emergencies - 💡 Useful features like voice activation and timer **Cons** - 🐛 Occasional bugs and glitches - 💰 Subscription-based model - 🔍 Location tracking not always accurate **Commonly reported bugs** - Verification code not received - Alerts not always delivered as expected - Compatibility issues with older devices **Most requested features** - Ability to customize emergency contacts per situation - Integration with more smart home devices - Group messaging for emergency contacts ## Newest reviews (17 of 106) ### 2/5 — PROBLEME *2026-08-06, version 6.3* L’APP envoyait des urgences à mes contacts meme si les check-in étaient faits adéquatement. Le développeur dit que c’est corrigé? Moi j’ai obtenu un remboursement de Apple avant de voir la correction. ### 2/5 — Great, so I thought *2026-01-09, version 5.35* You have to pay for it! Because you can't have safety for free... ### 4/5 — A voiceless way to alert through Alexa? *2024-07-26, version 5.30* Excellent and reassuring to have on my phone and watch. But since my voice has gone I want the button to alert through Alexa, without speaking. With that I would give it five stars! ### 5/5 — Great App *2024-03-13, version 5.26* This app is a great help for me. I have MS and it affects the strength and numbs my legs so I fall quite often, and this App makes it easy to contact my wife (Primary Contact) for help and lets her know if I can get up or not. It also gives you the option to call Emergency Services (911 in the US). This is a toggle switch in settings. ### 5/5 — This App is amazing!!! *2024-03-08, version 5.25* I wouldn’t feel as safe to give my team any other app. The functionality and features of this platform is beyond what I have received from 360live of other apps. I recommend it, plus the a phrase is worth the value. ### 5/5 — Veteran lifesaver *2024-03-08, version 5.25* I have personally used with family, friends, and fellow veterans with the subscription and this has truly been a real lifesaver in the most critical moments of any crisis. ### 5/5 — Great *2023-11-01, version 5.22* I’m glad I’m able to get this back ### 5/5 — SOS app *2023-09-11, version 5.21* This app is an amazing app to have in your possession and on your phone. ### 5/5 — Great Idea and easy to use! *2023-09-09, version 5.21* What a fantastic idea for an app. Inputting the information was easy and notifying family members a breeze. ### 2/5 — Notruf am iPhone top, an der Apple Watch ein Flop! *2023-08-20, version 5.21* Grundlegend eine tolle App. Vom Handy aus funktioniert sie auch einwandfrei. Von der Apple Watch eine Katastrophe. Man löst im Sprachbefehl aus, das Gerät fängt an zu fragen, ob es erlaubt ist, das iOS auf das Programm zugreifen. Bestätigt man dieses kommt gleich eine Fehlermeldung, dass hier etwas falsch gelaufen sei. ich möchte niemals in die Situation geraten, beziehungsweise meinem Kind die Erfahrung machen lassen, wenn eine Notfallapp, die jemanden Hilfe geben soll, für noch mehr Katastrophen sorgt. Hier muss auf jeden Fall deutlich nach gebessert werden. Ich bin auf die Antwort der Programmierer gespannt. Alle Freigaben wurde erteilt, dass auch das Telefon uneingeschränkt die App verwenden kann. ### 5/5 — Sits on my home dashboard *2023-07-17, version 5.21* Thank you for creating an app with a good intention. I live alone in the big city and sometimes you find yourself in situations where you may not be able to literally pick up the phone and call for help. This app is a gem the voice activation is peak goodness. I’m disabled and often have muscle spasms that stop me from moving my limbs sometimes so to have a button on my phone I can literally yell for Siri to SOS…. Truly a life saver. You and your team should be so very proud you’ve created something that can actually help millions of people. Also love that it is affordable. These things should not cost a fortune. ### 5/5 — Easy to use *2023-06-30* Agree with all the reviews about how easy it is to use and how fast it is. ### 5/5 — The Best Emergency App Out There *2023-06-30* I've tried and tested various emergency apps, but none compare to the reliability and effectiveness of the My SOS Family App. Its simplicity and features make it the clear winner. ### 5/5 — Best Seniors App *2023-06-30* As my elderly parents' carer, I've always been concerned about their safety and well-being, especially when they're alone. My SOS Family App has changed their lives by giving them a sense of independence and giving me peace of mind. ### 5/5 — A Reliable Mate *2023-06-30* My SOS Family App, is my trusted friend, I love using the voice feature and saying No when asked "Would you like me to send for help" and then hearing the different responses , it makes me feel like it really cares for me wellbeing. ### 5/5 — A Lifesaver in My Pocket *2023-06-30* I can't express enough how grateful I am for the My SOS Family App. As a single parent with an elderly parent to take care of, this app has become my go to app. it was easy to setup and the SOS button is easy for my mom and has given me peace of mind. My SOS Family truly lives up to its name by being there for me and my loved ones when it matters most. Highly recommended! ### 5/5 — Awesome *2023-06-30* Awesome App for my senior parents when they go out and it works with Alexa when at home, only feedback is you can only link one name on Alexa which is linked to my mother, but the alert does say from Alexa. ## Most critical reviews (10 lowest-rated) ### 1/5 — Complete scam *2026-07-14, version 6.3* They send messages to your family asking for money saying your in trouble!!! 😡😡STAY CLEAR‼️🤬🤬🤬 ### 1/5 — TMI *2025-09-26, version 5.34* I removed app immediately after testing as I began receiving text messages immediately about the app. Don’t need or want all that junk mail! ### 1/5 — Upgrade *2024-10-03, version 5.31* This is suppose to be free for a year with a promo code Which the was no place to put it ### 1/5 — Arnaque *2023-05-26, version 5.18* C’est une honte de mettre sur l’App Store une application pareil. Quand on l’installe, on et qu on le configure, on reçoit instantanément un appel qui est une arnaque ### 1/5 — Doesn’t work *2023-03-08, version 5.17* After downloading the app, it gets stuck on notifications and you cannot do anything but delete the app. Tried three time, then deleted it again ### 1/5 — Broke *2023-02-05, version 5.16* This app will not send me the text to confirm my number. I cannot move forward therefore the app is currently totally broken and has been for a few days. ### 1/5 — Awoken at 5 a.m. … for an update! *2022-12-20, version 5.15* High-pitched SOS beeping in the night with an ‘SOS Family’ notification and why? Because a new update is available!! Please correct this! I nearly had a heart attack, especially after Mum’s fall last week! ### 1/5 — Suspicious *2022-07-14, version 5.12* This is a scam app do not download and use ### 1/5 — Subscription has been done with 89/- still it is showing 0 Alerts *2021-03-26, version 4.0* 0 Alert even after subscription ### 1/5 — Deleting the whole thing! *2020-11-16, version 3.8* Keeps calling even after response. ## Most praised reviews (10 highest-rated) ### 5/5 — Lone workers *2026-05-23, version 6.2* Really good for lone working. Alerts go to nearby colleagues and managers first, so the people who actually know you can help quickly. If nobody responds, our central backup team are alerted automatically as well. It’s more personal and practical than old-style systems. ### 5/5 — The safety app for safety *2024-05-26, version 5.29* This app is the best it works so good and have this on the phone works good and works on the the watch to ### 5/5 — Works for me as designed *2024-05-22, version 5.29* I tentatively downloaded this app after my third stroke surprised me and left me face down in my backyard, alone and fumbling to figure out how to get help without being able to call out. Odd to not be able to form words at all. As I am without a whole lot of money, well okay, I am poor, I needed a solution I could afford and rely on. I downloaded this and under the monthly plan for testing, I tested this on my 5 year old iPhone to myself, then to a contact multiple times throughout the next few days. For the price, I did not expect the level of results. Every time it worked exactly as described, quickly as well. I am very pleased. Update, health being better didn’t stop me from paying for the one year subscription to this program. The program works as is and works really well. If you’re looking for an inexpensive solution to quickly and easily notify a few people on an emergency list, this is it. ### 5/5 — Life changing - cannot recommend enough *2024-05-22, version 5.29* I have severe asthma, and when an attack hits shouting for help is basically impossible. I also have a condition which makes me faint randomly, and this has even helped for that! For years I have not been able to go anywhere alone, my family even worried about leaving me at home alone. But now they know if anything happens a small crew of people will all be notified and told exactly where I am in the event of an emergency. And if I know they cannot get to me quickly I can even call 999 at the same time as alerting them to avoid any delays. I have told many of my asthma team of it and each one has noted it down to recommend it to others! ### 5/5 — Peace of mind *2024-05-19, version 5.29* This has made me feel more comfortable knowing I can ask for help with a touch of a button or through the timer. Living alone with serious health problems can be scary for myself and loved ones. This provides comfort for us all. ### 5/5 — Peace of Mind *2024-05-17, version 5.29* The NHS were trying to get me to have a device fitted to inform my family and the emergency services if I had an emergency in my home where I live alone. They were wanting between £5 and £10 per week for this service. I decided to see if I could find something that wouldn't hit my pension so hard and I found "my SOS Family". I tied this in with my Alexa Echo and hey presto, a perfect solution. Fortunately I haven't had to use it bet have tested it with my family and it works great. ### 5/5 — Belle application *2024-05-05, version 5.28* Facile a installer et utiliser nous rend vraiment securitaire ### 5/5 — Really good *2024-05-02, version 5.28* I genuinely thought this would be a waste of time however this app proved otherwise I have severe asthma if you are unaware severe asthma is the hardest to treat and get under control making it the most fatal kind of asthma even with the countless medications I’m still prone to having several flare ups a day and full blown attacks ranging from mild to severe I have to keep several inhalers on me at all times including my rescue inhaler When an episode happens I lose the ability to talk so someone else has to call emergency services for me as a result I stopped having confidence to go out I had no control however this app has changed my life in an emergency be it I can feel an attack coming on or a full blown attack happenes and I’m not able to self control i just gotta hold that button if it’s a full blown attack toggle the 999 button then hold without 15 seconds everyone in my emergency contact phone starts sounding off like an emergency paging system very loud they are given my location via live ping while I’m connected to emergency services allows them to get to me to render aid Honestly it’s such a good app I can’t recommend enough ### 5/5 — Review my sos family *2024-03-29, version 5.27* Love it. I think it’s a great app. Looking forward to using it. ### 5/5 — Works for me as designed *2024-03-26* I tentatively downloaded this app after my third stroke surprised me and left me face down in my backyard, alone and fumbling to figure out how to get help without being able to call out. Odd to not be able to form words at all. As I am without a whole lot of money, well okay, I am poor, I needed a solution I could afford and rely on. I downloaded this and under the monthly plan for testing, I tested this on my 5 year old iPhone to myself, then to a contact multiple times throughout the next few days. For the price, I did not expect the level of results. Every time it worked exactly as described, quickly as well. I am very pleased. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*