# My Southbank — user reviews > 27 indexed App Store user reviews of My Southbank by Southbank Investment Research Limited, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/my-southbank/id1325113704/reviews - App overview in markdown: https://appshunter.io/ios/app/my-southbank/id1325113704.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (7 of 27) ### 1/5 — Worst app ever *2021-02-07, version 1.9.1* Simply doesn’t work. ### 1/5 — Recent update is a big fail *2021-01-14, version 1.9.0* I can no longer log in. It either fails to accept my details (which work fine on the website) or takes me to empty pages (no messages or subscription details). Sadly it’s clear that the app update was not properly tested, avoid for now. ### 1/5 — So has stopped working *2021-01-12, version 1.9.0* All was fine for the first two weeks but now the app will not work. It either opens with info but freezes or opens with no info at all. I note that this is an ongoing problem but as yet no response from the developers. Needs fixing. ### 1/5 — App won’t work *2021-01-11, version 1.9.0* At first the App worked great for quite some time then it started to not let me in and asked me to log in. When I tried I got the message that there was a problem. I have deleted and reinstalled the app several times but have had various issues with it working, either only partial use or not giving me access at all and the log in process not working. I’d appreciate this being looked at. ### 1/5 — App not functioning *2021-01-10, version 1.9.0* I am a subscriber. I downloaded the app today. I logged in and I can see a list of messages. Beyond the I can’t do anything. Clicking on the messages or the icons on the menu panel below does not open any screens. Please can this be fixed. ### 1/5 — Fails to open since update *2020-11-23, version 1.8.4* Now unusable on my iPhone 6 as failing to open. Tried deleting and reinstalling. Shame as was good before update. ### 2/5 — Messages admin *2019-03-13, version 1.6.8* I’d like to be able to ‘file’, delete or at least mark ‘read’ those messages I don’t need any more. ‘Saved’ still leaves them in my inbox as well! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam app? *2023-03-03, version 2.0.4* So I can login to the website using the password manager stored details without issue. However these same details are not recognized by the app, so where are the app details stored and why is it not same server as the website ### 1/5 — Useless *2022-08-17, version 2.0.2* Won’t allow login using saved password (that works online). So absolutely useless ### 1/5 — Have to use website - app is useless. *2022-03-03, version 2.0.1* I was able to login on this app very rarely. The website works, the app usually does not allow you to log in. I have now deleted it as I have better uses for my time. Just get to the website login page and save it to the Home Screen and waste no more time on this failed app. ### 1/5 — It does not work *2022-01-05, version 2.0.1* Come on Southbank spend a little money on a dev and worth this out. It’s embarrassing. ### 1/5 — You need new developers *2021-12-18, version 2.0.1* This is the second time an update has killed saved messages. Previously anything saved was deleted and you only allowed messages to be kept for 30 days. With this latest update, I appear to be able to add messages to favourites but when I go to the saved tab, it fails to load anything with the error “Error loading. Please try reloading the page” which repeats with each refresh. Now I can’t see any old saved messages or new ones! ### 1/5 — Unhappy pappy. *2021-07-27, version 1.9.3* I have had all the problems you’re other customers have had with this app. I’m not prepared to spend any more time on it, in the bin it go’s. ### 1/5 — Needs to be sorted out *2021-05-19, version 1.9.2* I’ve been using SI for years and have had to go back to using my laptop to access your content. You really the need to get this fixed as the length of time taken so far to resolve fairly simple issues suggests you don’t really care too much about your subscribers users experience. ### 1/5 — What the hell have you done with this app? *2021-05-06, version 1.9.2* Following the recent update nothing now works for me. I cannot see your recent posts that I subscribe to and if they do appear in messages the screen locks up. Nothing is shown in subscriptions or recommendations. This is useless. I am trying to use it on an iPad running iOS 14. Prior to the update everything worked fine. I have tried deleting and reinstalling the app, but this make no difference. Rubbish! ### 1/5 — Quality reports *2021-04-14, version 1.9.2* The continual prattle about bitcoin is annoying, can we not have some decent comments. Brian Morris ### 1/5 — Bugs belong in the garden *2021-02-26, version 1.9.1* This app is not worthy of its quality content. Seriously guys! Withdraw fron App Store and try again. Video media doesn’t start. It’s awkward to login. It’s slow. It crashes. The website is at this stage better. I actually prefer to read all the pieces in the email. That’s quick and always works. ## Most praised reviews (10 highest-rated) ### 5/5 — Incredibly useful *2020-03-09, version 1.7.5* Best thing I did after becoming a subscriber is downloading the app. Very easy to navigate and keep on top of alerts, especially as I subscribe to a few of the newsletters! ### 4/5 — Integrated login details *2023-12-04, version 2.0.4* Hi fellas, It would be very useful if you could build in the login security information that fills/stores my user id and also iPhone facial password …. Would save a lot of time and end user frustration Thanks SIR subscriber Ian Woodhouse ### 4/5 — A Valuable Source of Generally Relevant Opinion *2020-04-02, version 1.7.5* Southbank is a good source of generally sensible and informative opinion, the App does a good job of presenting it and in giving access to subscription content. I would like to see a forum added or the ability to comment on messages and reports. ### 4/5 — Delete option neede *2019-09-21, version 1.7.5* Yep, Agree with previous comment, it would be good to have the ability to delete articles not required. Currently there is only an option to save. ### 4/5 — Great now they added full functionality *2019-04-22, version 1.7.1* I would have really liked to be have been able to view all the content from each of my subscriptions in the app. Instead I could see only messages (and not reports, media and other content). Now all the functionality is there which is amazing. Would be great if the UI was a little more intuitive and the articles were a little easier to read on a small screen. Keep up the good work! ### 3/5 — Excellent *2023-07-21, version 2.0.4* The My Southbank App is a great free addition to my newsletter subscription and gives me immediate updates to the latest articles and recommendations. ### 3/5 — Bob Smith *2020-06-29, version 1.8.3* Agreed I am thee too, I subscribe to most and can not get any publication - it’s worked in the past very well but sadly now fails ### 2/5 — Subscription *2021-07-12, version 1.9.3* This app does not give you details of your subscription and in turn the ability to monitor your portfolio and recommendations from Southbank. This is a very serious weakness. ### 2/5 — Very disappointed *2021-02-08, version 1.9.1* I have tried again to use this app. Again not working very slow can’t login again ### 2/5 — Should be better *2021-02-04, version 1.9.1* The subs are not cheap and the app is too glitchy. To be useful it needs a customisable alert to differentiate it from standard notifications on iPhone. I’m missing important alerts because of this.Needs improvement and quickly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*