# My Sun Direct App — Quick DTH Recharge

> Satellite TV subscription management and recharge app. (iPhone/iPad app by Sun Direct.)

- Source: https://appshunter.io/ios/app/my-sun-direct-app/id1475782555 (this page in markdown: same URL + `.md`)
- Developer: [Sun Direct](https://appshunter.io/developer/1475782554)
- Category: Entertainment, Lifestyle
- Price: Free
- Rating: 1.60/5 from 19 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 54 MB
- Languages: American English
- Released: 2019-08-18
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-sun-direct-app/id1475782555/reviews.md

## What is My Sun Direct App?

Sun Direct transmits digital satellite television signals across India and become one of the leading players in the DTH space.

This is an exclusive App for all Sun Direct subscribers where they can easily renew subscriptions using PayU / PayTM payment gateways.

Highlights: Key Features that can be used by all Sun Direct App subscribers:

Recharge: Now recharge your My Sun Direct account in a few steps

Account Management Process: Manage your My Sun Direct App account - add, delete and modify your subscription packs including add-on and track transactions through the My Sun Direct App

Browse all recharge packages by product and language

· Customers can either select regular packages and add any Add-On pack available

· Consumers can choose individual channels with available A-La-Carte packs

Account Balance: Check our balance and account expire date, you can do a repeat recharge in one click. You can add money in your Sun direct Wallet.

Login: We have a three way of login process enabled with secure verification. Anytime you can change the password and mobile number using OTP.

Manage Subscription:  For adding add/drop of new channels and packs, Click Manage Subscription button.

Recommended packs:  We provide the recommended packs based on your language and offer eligibility.

Help:  We have enabled multiple ways to reach us for any of your requirement. Provided with one number solution 24 x 7, regional level contact no’s, mailing option and even details of your nearest service Centre.  All these function are just a tap away. Change plan option for active customers and Frequently asked questions are also available.

Register complaint:  For New Complaint, click the Register complaint button and share your complaints. And you can check the complaint status also

Error on screen:  For Screen errors, click the Error on screen button and submit for the set top box refresh or create service request.

Transaction History:  For Transaction details, click the Transaction History button view the details of the transactions made.

Upgrade STB:   For Upgrading your set top box, click the Upgrade STB button and create a service request.

Edit profile:  For viewing your profile details, Click Edit profile button. Here you can change your email, mobile number and password.

Settings:  To change the mode and language, you can use the settings button.

Search:  Search can be made on the packs and addons based on the filters available.

## Key features

- Account recharge
- Subscription management
- Browse recharge packages
- Check account balance
- Secure login and profile editing
- Register and track complaints
- Set-top box upgrade requests

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/my-sun-direct-app/id1475782555/reviews.md

### 1/5 — RIP sun direct, Worst App every I used

*2026-06-16, version 2.8*

I used this app to manage my Sun Direct payments and channels, but these days I’m unable to log in. Authentication keeps failing, and the app gets stuck on the loading screen without proceeding to the next page. The app experience has become very poor. If these issues are not addressed, it would be better to remove the app from the App Store. RIP Sun Direct.

### 1/5 — App doesn’t work in USA

*2026-02-02*

App doesn’t work in USA

### 1/5 — App or the website using browser is not working in USA

*2026-01-04*

The app stopped working from USA. I used to recharge and make modifications to choose add ons all the time. The same in browser the website won’t work, very frustrating.

### 1/5 — Third-class app

*2025-11-03*

Very very third rated app I have seen in my entire life.
Worst app according to the standard of sun network worst experience while recharging
UPI payment always shows transactional error can't able to add the card for future use after adding money to wallet you have keep referring the wallet balance every where it comes to it won't even update automatically because of this app i am thinking of switching from Sundirect to other dth provider every time recharge is really frustrating.

### 1/5 — App that never works

*2025-10-14*

The app rarely works. May be once in a blue moon. Most of the time, it gets stuck on an endless loading spinner. This makes the app difficult to rely on. Lots of improvement needed. 

Sun Direct Development team needs to do major improvements to all the iOS app development by them. All are in same useless state only.

### 1/5 — Worst app Even worst DTH connection

*2025-09-27*

If you are reading this review.. promise yourself one thing.. Never Buy Sundirect DTH in your life ever.. Go live in a cave, forrest or die without entertainment. But if you ignore my caution and still buy.. Welcome to hell on earth. There are so many problems and the company is not even addressing the issues. And the issue are not new.. it is as old as the Sun itself. 

By buying this you will sign an agreement to trade your mental peace and ensure that you are dissatisfied all the time. That is the kind of service provided by them. 

They can be the benchmark for the company with the worst service track record. That’s something they are consistently good at.

After all this if you still care for your mental health, delete the app and forget that Sundirect exists.

### 1/5 — App Crashing

*2025-07-26, version 2.6*

Just a basic app loading is not working in IOS. And millions of users using this dth. Worst

### 1/5 — Worst

*2025-06-24*

Worst app i have ever seen

### 1/5 — Irresponsible Customer Care and App

*2025-06-21*

Disappointed with their service no response delayed response every complaint and queries and still not resolved 

My Sun Direct App is simply reloading and registered number is not supporting the device ,payment option is not mentioning other payment methods like google pay instead giving only two payment options PAY U AND PAYTM

Kindly resolve this

### 1/5 — Worst App

*2025-06-10*

This is the worst app in my opinion for any business which runs in hundreds of crores. Most of the time app doesn’t work, it just keeps crashing. And on top of that it is literally impossible to reach their customer care. Not sure how these people are running a business where they can’t even make the recharge process hassle free. No wonder Jio and Airtel are eating up their market and loyal customers.

## Frequently asked questions about My Sun Direct App

### How do I recharge my My Sun Direct account?

You can easily recharge your My Sun Direct account in just a few steps directly within the app, using integrated payment gateways like PayU and PayTM.

### Can I change my TV channel packages using My Sun Direct App?

Yes, you can manage your subscription packs, including adding or dropping channels and add-on packs, by navigating to the 'Manage Subscription' section of the app.

### How can I check my account balance and expiry date?

Your current account balance and expiry date are readily available in the 'Account Balance' section of the app. You can also perform a repeat recharge with a single click from here.

### What kind of support is available through My Sun Direct App?

The app offers multiple support options, including a 24x7 helpline, regional contact numbers, email support, and details for your nearest service center, all accessible with a tap.

### Can I register a complaint using the My Sun Direct App?

Yes, you can register new complaints by clicking the 'Register Complaint' button and also track the status of your submitted complaints directly within the app.

### Does My Sun Direct App have ads?

No, the My Sun Direct App does not contain advertisements, providing an uninterrupted user experience for managing your DTH services.

### What is the age rating for My Sun Direct App?

My Sun Direct App has an age rating of 4+, making it suitable for users of all ages to manage their DTH subscriptions.

### How often is My Sun Direct App updated?

The app was last updated on November 17, 2025, indicating regular updates to ensure optimal performance and introduce new features.

## Version history (last 5 releases)

### 2.8 — 2025-11-17

- Minor bug fixes and Enhancements.

### 2.7 — 2025-11-12

- Minor bug fixes and Enhancements.

### 2.6 — 2025-06-17

Bug Fixes and new Enhancements

### 2.5 — 2025-02-16

Bug Fixes and new Enhancements

### 2.4 — 2025-01-23

Bug Fixes and new Enhancements

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## More apps by Sun Direct

- [Sun Direct GO: OTTs & Live TV](https://appshunter.io/ios/app/sun-direct-go-otts-and-live-tv/id6443402057)

All apps by Sun Direct: https://appshunter.io/developer/1475782554

## Related topics

[sun network](https://appshunter.io/ios/topics/sun-network) · [sun nxt](https://appshunter.io/ios/topics/sun-nxt) · [fever direct](https://appshunter.io/ios/topics/fever-direct) · [sunnext](https://appshunter.io/ios/topics/sunnext)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
