# My Sunrise

> Mobile app for managing Sunrise subscriptions, bills, usage, and personal information. (iPhone/iPad app by Sunrise UPC GmbH.)

- Source: https://appshunter.io/ios/app/my-sunrise/id466738063 (this page in markdown: same URL + `.md`)
- Developer: [Sunrise UPC GmbH](https://appshunter.io/developer/393341289)
- Category: Utilities, Finance
- Price: Free
- Rating: 4.40/5 from 214 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 71 MB
- Languages: English
- Released: 2011-10-24
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-sunrise/id466738063/reviews.md

## What is My Sunrise?

The My Sunrise app makes your life easier: All your bills, personal information, subscription and usage in one app. Always at hand when you need it.

In the My Sunrise app, you can:

•	Check your usage, costs and bills
•	Pay bills directly
•	View order statuses and track shipments
•	Manage your personal information
•	Report a change of address
•	Change and adjust your subscription
•	Order new products and options
•	View and buy roaming data – even from abroad

We hope you enjoy the app! 
Your Sunrise team

## Key features

- Check usage, costs, and bills
- Pay bills directly
- Manage personal information
- Report address changes
- Adjust subscription
- Order new products
- View and buy roaming data

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/my-sunrise/id466738063/reviews.md

### 3/5 — In app payment issues

*2026-04-08*

Have experienced app based payments not completed but no notification is received to revisit when this occurs

**Developer response:** Thank you for your feedback. We’re sorry to hear that your payments weren’t processed and that you didn’t receive a notification. If this happens again, please don’t hesitate to contact us at 0800 707 707 or via the Sunrise Community.

### 1/5 — Unusable / absolutely useless

*2026-03-18*

The app never gets past the cookie policy notification on startup. There’s no way to confirm, decline, or simply close that cookies notification screen. Absolutely DISASTROUS app development / UI testing! 

― iPhone 8, iOS 16.7.15

### 2/5 — No support

*2024-09-25*

Only support is by phone, takes a while, chat doesn't work

**Developer response:** Thank you very much for your feedback. We are sorry that you are dissatisfied with the Sunrise service. We ask that you report complaints to our customer service team at https://www.sunrise.ch/de/support/kontakt so that we can find a solution to your concern. Kind regards, Sunrise App Support

### 1/5 — Can’t pay a bill

*2024-09-16*

Everytime I try to pay a bill with a valid card, it says “The transaction was unsuccessful”. Very annoying. I shouldn’t have to visit Sunrise in person to pay my bills and get an extra fee because of that.

**Developer response:** Thank you very much for your feedback. We are very sorry that you had difficulties with our app. In the meantime, there have already been a few updates. We would be grateful if you could test the latest version and then re-submit your review. Thank you for your cooperation! Kind regards, Sunrise App Support

### 1/5 — Billing

*2024-04-22*

To difficult to figure out how to pay a bill.

**Developer response:** Thank you for your feedback. What specifically do you find difficult? If you need assistance, please call our toll-free hotline. Best regards, Sunrise App Support.

### 5/5 — I was told first 2 months free but now I have invoices for chf300!

*2024-02-05*

Thanks Samir for not doing your job! Terrible service as usual from Sunrise! Big mistake.

**Developer response:** We apologize for the inconvenience. Please reach out to us in the community so that we can assist you regarding the invoice. Best regards, Sunrise App Support.

### 1/5 — Too many unsolicited ads

*2023-11-16*

I keep getting ads even though I have requested not to. They need to do a better job respecting their customers or they will leave.

**Developer response:** Thank you for your message. Where do they always get advertisements ? Love greetings Sunrise App Supoort.

### 1/5 — App is dead

*2023-10-10, version 7.6.3*

App opens but screens stays blank. iOS is up to date but the app isn’t.

### 4/5 — Works great for me

*2023-09-23*

Been with Sunrise since highschool, jus now getting the app✅✅ does what I need it to do #nicework

**Developer response:** Thank you for your feedback! Kind Regards, Sunrise App Support.

### 2/5 — S

*2023-09-19, version 7.6.1*

This app is always crushing always is so slow,and never can see the status of my order.

## Frequently asked questions about My Sunrise

### What can I do with the My Sunrise app?

The My Sunrise app allows you to manage all aspects of your Sunrise subscription. You can check your usage, costs, and bills, pay your bills directly, and view order statuses. It also enables you to manage your personal information, report address changes, adjust your subscription, and order new products or options.

### How do I pay my bills using the app?

You can pay your bills directly through the My Sunrise app. Once you've checked your outstanding bills, there will be an option to process the payment within the app, making it a convenient way to stay on top of your account.

### Can I manage my subscription details?

Yes, the app provides comprehensive subscription management features. You can change and adjust your current subscription, as well as order new products and options to enhance your service. This allows for easy customization of your Sunrise plan.

### Is the app available for all Sunrise customers?

The My Sunrise app is designed for Sunrise customers to manage their services. It provides a centralized platform for all your bills, personal information, and subscription details, making it an essential tool for anyone with a Sunrise account.

### Can I buy roaming data from abroad?

Yes, the app allows you to view and buy roaming data, even when you are abroad. This feature ensures you can stay connected and manage your data usage while traveling internationally without needing to access other platforms.

## Version history (last 5 releases)

### 7.6.57 — 2026-08-20

This release is focused on defect fixes.

### 7.6.56 — 2026-08-13

This release is focused on defect fixes.

### 7.6.53 — 2026-07-30

This release is focused on defect fixes.

### 7.6.52 — 2026-07-20

This release is focused on defect fixes.

### 7.6.51 — 2026-07-12

This release contains:
• Bug fixes and performance improvements for a smoother experience
• Enhanced notification cards on the home screen, including order tracking for postpaid orders and restored ongoing cost information
• Improvements to Sunrise Rewards, including a refreshed design and a new voucher type

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## More apps by Sunrise UPC GmbH

- [Lebara Switzerland](https://appshunter.io/ios/app/lebara-switzerland/id959484194)
- [Sunrise Network](https://appshunter.io/ios/app/sunrise-network/id1001112739)
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- [Sunrise ID Checker](https://appshunter.io/ios/app/sunrise-id-checker/id1225024029)
- [yallo](https://appshunter.io/ios/app/yallo/id1365009736)

All apps by Sunrise UPC GmbH: https://appshunter.io/developer/393341289

## Related topics

[sunrise](https://appshunter.io/ios/topics/sunrise) · [dragon ball super card game](https://appshunter.io/ios/topics/dragon-ball-super-card-game)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*