# My Supermarket Simulator 3D® — user reviews

> 5,181 indexed App Store user reviews of My Supermarket Simulator 3D® by Game District LLC, rated 4.70/5 from 129,681 ratings.

- Source: https://appshunter.io/ios/app/my-supermarket-simulator-3d/id6511238101/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-supermarket-simulator-3d/id6511238101.md
- Rating breakdown: 5★ 110,780 · 4★ 10,078 · 3★ 2,862 · 2★ 1,645 · 1★ 4,316

## What do users think of My Supermarket Simulator 3D®?

Overall sentiment: positive

**Pros**

- 🎮 Addictive and fun gameplay
- 🛒 Realistic supermarket simulation
- 🎨 Customizable store and products
- 💰 Satisfying money management

**Cons**

- 💢 Excessive and intrusive ads
- ⏳ Lengthy delivery wait times
- 🔋 Energy system requires watching ads
- 🤖 Repetitive customer interactions

**Commonly reported bugs**

- Progress loss and reset issues
- Ads blocking UI elements
- Glitchy product placement and storage

**Most requested features**

- Hire permanent staff (cashiers, stockers)
- Faster or bulk product deliveries
- More product variety and licenses
- Ability to save and restore progress
- Customization options (decor, layout)

## Newest reviews (15 of 5,181)

### 3/5 — way TOOO many adds!

*2026-08-15, version 1.34.0*

don’t get me wrong, I absolutely love this game but there’s too many ads. i’d be okay w a few here and there but this is a lot which is why I don’t play this game very often. other than that I have no complaints :))

### 4/5 — Almost perfect!

*2026-08-15, version 1.34.0*

I love this game! I only have one complaint. I watch reward ads a lot and unlike most games that let you skip the ad after 10 seconds when you frequently watch them, this one makes you watch the full ad, which always at least a minute. Other than that, 10/10

### 4/5 — Needs updates

*2026-08-15, version 1.34.0*

Great game just definitely needs more updates, I do enjoy this game but gets a little repetitive just hoping you guys can pay a little more attention to this!

### 4/5 — Jogo

*2026-08-15*

O jogo é muito legal e viciante, mas os anúncios irritam. E não adianta desligar a internet que msm assim eles aparecem, muito chato

### 3/5 — Really fun game idea, needs lots improvement.

*2026-08-14, version 1.34.0*

First off, too many ads like others have mentioned. Even after paying for the mandatory regular game ads to be removed, to get anything done and enjoy your time, you spend it all watching ads to do so. Second, even after paying to open up all of the product licenses available the game does not move its self along in a relative way. You can make your store, your products, your storage room, as open as possible, the game does not advance at all. The same amount of customers visit and you only can make a certain amount of money each day. Third, the ‘town’ you are in is setup for good game expansion but there is none. Other stores to visit maybe? The truck out front for deliveries? There’s the room for it but it still nothing. The game needs updated in a big way and not just adding summer decor items.  My take away; after playing for awhile and opening all advancements possible, the game doesn’t change at all. Will probably stop playing soon because there is no advancement to be had.

### 4/5 — Got boring

*2026-08-13, version 1.34.0*

I actually like this game but probably will not play again until they start releasing more store space and licences on the regular . It gets boring and non challenging

### 2/5 — Bug

*2026-08-12*

Tá com uns bugs horrorosos com as caixas no modo transporte de 5: fecham sem fechar, não entram nas prateleiras do estoque em sequência e não dá pra pegar mais de uma caixa das mesmas prateleiras. Sistema iOS. Também precisa aumentar o tamanho da loja: tô no nível máximo e é impossível dar conta dos clientes VIPs.

### 2/5 — Held back by Ads

*2026-08-12, version 1.34.0*

First and foremost, paying for “Remove All Ads” actually only removes random ads that appear while playing. 
Any ads from every action that requires ads still plays them. 
On top of this, a third of the screen is dominated by buttons and icons that try to sell you cosmetic dlc and premium currency. 

It’s a tragic part of App Store games that pushing for more money from users is the norm rather than asking a fair price for a good product. 

I had hoped paying for the remove all ads would make it an okay alternative to the PC version of this type of game, but item delivery is timegated behind ads or premium currency, in game prices are inflated unless you watch an ad to get a 25% discount on every order and overall it’s just exhausting to deal with.

### 3/5 — Anúncios

*2026-08-12*

O jogo está obrigando a gente comprar o pacote sem anúncios, está ficando chato já, jogo tão bom não precisa disso!!! A cada 30 segundos está vindo anúncio agora de dois lados!!! Se você não gosta de muita interrupção pra jogar não baixe pois passará raiva.

### 2/5 — Laggy

*2026-08-11, version 1.34.0*

Graphics and controls will work for a minute and then cut out whenever it tries to load a new ad or banner ad. You will get stuck staring at the ceiling or floor and cant move. Ads every 30 seconds. Maybe if they didn’t run so many ads the game would work but right now it is so frustrating.

### 2/5 — Freezing and ads

*2026-08-11, version 1.34.0*

To many ads and there is a lot freezing to much. I might delete game.

### 4/5 — LESS ADS LESS ADS LESS ADS

*2026-08-11, version 1.34.0*

GAME IS GOOD. NEEDS LESS ADS

### 3/5 — Too long

*2026-08-10, version 1.34.0*

The wait for product shipment is way too ridiculous. Especially if you’ve already paid for the game.

### 4/5 — Love it but….

*2026-08-10, version 1.34.0*

Love this game but there needs to be more licenses to buy. I have bought all 26 and now i’m not working towards anything. Please create more!!! The guy who re shelves stock needs to be improved, he just puts random stuff on the shelves and changes my organisation

### 2/5 — Fun game!

*2026-08-10, version 1.34.0*

Super fun but the ads don’t let you really enjoy it

## Most critical reviews (10 lowest-rated)

### 1/5 — Ads

*2026-08-13, version 1.34.0*

I paid 15$ for the Elite and Pro packs but I still get interrupt with ads ??? It’s just randomly pop up?

### 1/5 — My sparkly people are gone!!! They scammed me

*2026-08-13, version 1.34.0*

I bought the season pass and was delighted with my sparkly people who came in and made big grocery orders. 
And according to my understanding, they should be in my game throughout the duration of the event after buying the season pass, but they disappear disappeared after a single day, and my pass is still active, and I feel totally gypped. I want a refund, I didn’t receive the goods that I had paid for, where are my sparkly people?

I even reached out to support and I’ve emailed them twice and I have yet to hear anything back as of a week later. I’ll probably be disputing the charge through Apple now. Which is honestly a shame because I really liked this game, and I thought it was worth the investment until i didn’t recieve my product

### 1/5 — Add every 60 seconds

*2026-08-13, version 1.34.0*

Adds every 60seconds have to pay $10 to remove and that was 1/2 price so normally $20nzd to remove adds . Not worth playing .

### 1/5 — Too many ads smh

*2026-08-13*

This game is so much fun but all the stupid ads ruin it. Like why are there multiple ads disrupting the game every couple of minutes?!?!?!?!

### 1/5 — Best

*2026-08-12, version 1.34.0*

I loved this game so much I wish there was a part 2

### 1/5 — Beware—there is NO CUSTOMER SERVICE

*2026-08-10, version 1.34.0*

I really was enjoying the game, but there were some glitches, so I deleted and reinstalled the app.  I had gotten to a high level quickly and had spent quite a bit of money to get there. When I reinstalled, I lost everything—my progress, all the items I had earned and bought. It wouldn’t let me restore my purchases. 

I contacted them via the link on the app and explained what happened. After contacting them six times over a 10 day period, I had heard absolutely nothing back from them.  Now it’s been two weeks. Still nothing. I even tried the link from the App Store for questions regarding their policies. 

They are not a reputable company. I would recommend trying another supermarket simulator. There are quite a few.

### 1/5 — Could be fun

*2026-08-10, version 1.34.0*

This game would be super fun if there wasn’t an ad literally every 30 to 60 seconds. I was really enjoying this game until boom it was destroyed by ads.

### 1/5 — It sucks

*2026-08-10, version 1.34.0*

It doesn’t have any rules to teach you how to play the game.

### 1/5 — Life goes on onion onion onion

*2026-08-10, version 1.34.0*

I like the name but can’t load so I never played fix your game

### 1/5 — Update

*2026-08-08, version 1.34.0*

After the update that reorganizes the licenses for products, over 10 products that I had already bought the licenses for were put on higher level licenses, so now I have 10 products in my store that I can’t purchase more of because you moved those items to other licenses. Which I think is bogus, and makes me want to stop playing the game altogether because I already bought the licenses but now I have to buy them again, for way more money than I bought them for to begin with. Very very very disappointed.

## Most praised reviews (10 highest-rated)

### 5/5 — Player upgrades

*2026-08-16, version 1.34.0*

How do I get player upgrades my girlfriend has it on her account and we don’t know how she got and I’m just lost on how to

### 5/5 — My Supermarket 3D SIM

*2026-08-15, version 1.34.0*

I have been playing for about a yr now, and I love it, just wish it had the options at the start to be able to carry multiple boxes at once, and the other option is to have a house or apartment to make it as your working, and you have your own place. But very fun and addictive!

### 5/5 — dukan dukan

*2026-08-15, version 1.34.0*

it is very crazy and emplaye and real fun game 
thanku

### 5/5 — Glitching

*2026-08-13, version 1.34.0*

Having this problem where the extra customer spots for waiting at the register are stuck at 4! I have bought all the register upgrades( months ago) and the capacity upgrades (months ago).
After spending real money on this game i definitely would like this to be fixed please

### 5/5 — The shelver!!!

*2026-08-13, version 1.34.0*

Please for god sakes make the shelver put things where I have already had a tag!! I don’t need four shelves of memu milk sir! I like things color coded but if he gets to it first I now have to take what he put off & put what I need there. I have hired and fired him 50 times within 3 days. I’m dangerously close to being addicted to this game but he’s keeping me hair shy. THE SHELVER. We need more decorations too. Please and thank you. 🤭

### 5/5 — Nice game

*2026-08-11, version 1.34.0*

Fun to play

### 5/5 — Fun

*2026-08-11, version 1.34.0*

I downloaded this game just for fun but its actually partnof ky dauly routine now. Love this! Hope you van add more products to sell and more decors for store interior.

### 5/5 — Fix VIP customer after removing ads

*2026-08-10, version 1.34.0*

I really like this game but i am upset that the customers are spending nothing after i upgraded the app.

### 5/5 — Great game, suggestion.

*2026-08-09, version 1.34.0*

Awesome game, paid to remove ads which is a must to enjoy the game at its fullest. I would love to see an auto order feature where we can tell it to order X amount of things daily without having to manually go in and order it. Also maybe have the stocker put things where it is labeled instead of randomly stocking items. Great game and I look forward to seeing the new updates to come.

### 5/5 — Recommend to everyone!

*2026-08-08, version 1.34.0*

Actually obsessed with this game! It really takes all my stress away and it’s actually a great money counting game to learn how to count money fast in a fun way . Love the independence I have to do what I want when I want too! 100/10! Download frfr! #realreview

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
