# My Supermarket Story: Shopping — user reviews > 998 indexed App Store user reviews of My Supermarket Story by Global Mobile Games, rated 4.80/5 from 5,669 ratings. - Source: https://appshunter.io/ios/app/my-supermarket-story-shopping/id1437234557/reviews - App overview in markdown: https://appshunter.io/ios/app/my-supermarket-story-shopping/id1437234557.md - Rating breakdown: 5★ 5,099 · 4★ 284 · 3★ 136 · 2★ 50 · 1★ 100 ## What do users think of My Supermarket Story? Overall sentiment: neutral **Pros** - 🚀 Addictive gameplay - 👍 Realistic supermarket simulation - 🎨 Customizable store - 💰 Ability to earn in-game currency **Cons** - 🐛 Frequent crashes and freezes - 💰 Expensive upgrades and in-app purchases - ⏱️ Slow restocking and inventory management - 🔌 Issues with ads and video rewards **Commonly reported bugs** - Shopping mall feature not working - Incorrect translations and grammar issues - Inventory and cash balance discrepancies - Unresponsive or missing UI elements **Most requested features** - Ability to save game progress - More employee customization options - Improved store management tools - Offline mode or background restocking ## Newest reviews (18 of 998) ### 1/5 — なぜ *2025-12-01* ダウンロードをして開こうとしたら、リトライなどと出てきて落ちてしまいます、前は出来ていたのですが… ### 1/5 — Impossible to connect to network *2025-11-30, version 1.1.6* Impossible to connect to network or data its a big problem you have to fix it ### 3/5 — Unable to establish network *2025-10-12, version 1.1.6* I cant play the game due to the error. Is the game closed? ### 1/5 — No network connection *2025-09-20, version 1.1.6* It’s supposedly a known, at least reported, issue yet to be resolved. Can’t play ### 1/5 — Game not working *2025-09-10, version 1.1.6* Game not working just downloaded it only to find out it will not let me play talking about can’t connect to the internet I have 5g i even closed the game an put my wi-fi on still nothing ### 1/5 — เข้าเกมไม่ได้ *2025-08-29, version 1.1.6* กดเข้าเล่นไม่ได้มันขึ้นมาว่าไม่มีการเชื่อมต่ออินเตอร์เน็ต ทั้งที่เล่นแอพทุกอย่างได้ ใช้เน็ตได้ปกติ และก็เชื่อม Wi-Fi ปกติแต่ทำไมเป็นเกมนี้เกมเดียว มันอยากเล่นมาก ### 1/5 — Game won’t load *2025-08-23, version 1.1.6* I downloaded the game and opened it and it will not load at all. It just keeps saying no network connection but I hit try again and it just closes the app. Not sure if this is a bug or not but if you fix this issue, I will increase my one star rating. Thank you. ### 1/5 — Network issues *2025-08-19, version 1.1.6* It kept saying “unable to establish connection” even though i tried 3 different stable internet provider 🙄 ### 1/5 — internet *2025-08-14, version 1.1.6* tried to connect multiple times but failed. i do have a established connection, however, this app cannot connect. ### 1/5 — Jogo não entra *2025-08-13, version 1.1.6* Qual sentido de um jogo que ele nem se quer entra, aparece um notificação de internet nada haver, pq a internet está ok, consigo usar todos os aplicativos menos esse. ### 1/5 — game *2025-08-03, version 1.1.6* sửa lỗi gấp k vào chơi được ### 1/5 — Não entra *2025-07-29, version 1.1.6* Eu baixei e não consigo entrar no jogo. Diz que an internet está instável, sendo que eu consigo jogar outros jogos tranquilamente. ### 3/5 — Connection errors even on wifi *2025-07-23, version 1.1.6* I LOVED this game lol until I went to sleep and tried to open the app a day later and the network was never connected sadly. I waited a day and it still couldn’t load my game ### 2/5 — Technical support *2025-07-10, version 1.1.6* Getting notice unable to establish connection. This is the only app that is doing it.unable to play the game . I tried re downloading and adjusting permissions and such where applicable but to no effect. Once upon a time I could play this game but now it’s running into this issue. ### 2/5 — Network *2025-07-05, version 1.1.6* Keep said unable to establish network connection try again ### 4/5 — 我想詢問一下商店裏的擺設位置要怎麼移動 例如冰箱我想移動怎麼移動 *2025-02-08, version 1.1.6* 是還不錯玩但是我想要移動擺設位置但是移不了 ### 4/5 — Shelf adding problem *2024-11-02, version 1.1.6* Sir , I am playing this game for sometime and now I am in 35 level so I extended my place and fifth shelf for commodities which I could add easily but while adding one more shelf for snacks I am unable to do , I don’t know why .please help me I am stuck . Please solve my problem . I am counting on you and waiting for your reply . Thanks ### 1/5 — Добавьте русский язык *2024-10-11, version 1.1.6* Игра хорошая, но добавьте русский язык ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t play *2026-08-03, version 1.1.6* I downloaded it on my iPad keeps popping up that I need to establish connection even though I have my WiFi on. I uninstalled it then reinstalled it same problem so I can’t even play it. ### 1/5 — Game lỗi *2026-05-05, version 1.1.6* Úp game lên đi, game đang hot mà bỏ uổn vậy ### 1/5 — Rossz *2026-04-21, version 1.1.6* Nekem nem tölt be. Azt írja hogy nincs internet miközben van ### 1/5 — game lỗi *2026-04-05, version 1.1.6* tôi ko thể vào game được?? ### 1/5 — เกม *2026-03-22, version 1.1.6* เข้าเกมไม่ได้ค่ะ ### 1/5 — Game doesn’t work *2026-03-19, version 1.1.6* I have downloaded this game 3 times and it never worked. It says not connected to a network. I uninstalled, restarted my iPad, reinstalled the game and still nothing. I tried to contact app support but the website wouldn’t work. ### 1/5 — Fix your server's connection *2026-02-22, version 1.1.6* Can't able to proceed on the Loading screen as it keeps displaying Failed to connect to internet connection! ### 1/5 — game lỗi *2026-02-08, version 1.1.6* sao không vào được game vậy? thử rất nhiều ngày rồi mà vẫn không vô được là sao😭 ### 1/5 — I can’t open the game. *2026-01-19, version 1.1.6* To the developer of this game, please check your work, I can’t open the app and it says No Internet Connection (perhaps I have a stable connection) I really love this game please update, I guess its bug. Will edit the rate once I play the game ### 1/5 — Не запускається *2026-01-16, version 1.1.6* Шановні розробники, дуже хочу зіграти у вашу гру, але вона у мене ще жодного разу не запустилась. Постійно видає лише помилку мережі, хоча вона у мене стабільна та швидке :( ## Most praised reviews (10 highest-rated) ### 5/5 — Игра не работает *2025-12-08, version 1.1.6* Давно в нее играла,решила через время вернуться в нее но пишет что нет сети. Не грузится вообще. Оцениваю только за что она мне нравится! ### 5/5 — 商店廣場 *2025-07-19, version 1.1.6* 非常喜歡 ### 5/5 — Вернитесь *2024-03-14, version 1.1.6* Не бросайте пожалуйста проект ! Очень интересная игра ! Хотелось бы заводить друзей ,ходить к ним в магазин ,помогать ,получать подарки ,ежедневные подарки ### 5/5 — Update *2022-08-03, version 1.1.6* Pls update it already :—) I’ve been playing this game for two months already and I’m enjoying it. ### 5/5 — Seviye *2022-06-11, version 1.1.6* Ya mağazanın tümünü 1. seviyeye yükseltin diyor nasıl yapılıyor tıkandım orda ### 5/5 — Español *2021-12-15, version 1.1.6* Debían de ponerlo en español so,os muchos de habla hispana ### 5/5 — Sao đến cấp 50 k lên cả nào nữa z chơi 2 tháng mà k lên cấp nao hết tại sao *2021-11-19, version 1.1.6* Tại sao chơi cấp 50 rồi mà k lên cấp tiếp chơi 2 tháng mấy k lên câp nào luôn tại sao ### 5/5 — Why *2021-07-06, version 1.1.5* Why has the game been changed so much I up dated it now I regret doing it as now I need to be online to play it as before I didn’t,it keeps crashing why?? ### 5/5 — NEW UPDATE IS AMAZING!!!! *2021-01-19, version 1.1.4* The whole game got a completely different redesign and it’s freaking amazing. ### 5/5 — Any bug right now? *2020-12-31, version 1.1.3* It is not possible to watch ads for prizes exchange right now A bug that needs tô be fixed? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*