# My Telenor — user reviews > 170 indexed App Store user reviews of My Telenor by Telenor Pakistan (Pvt.) Ltd., rated 3.77/5 from 773 ratings. - Source: https://appshunter.io/ios/app/my-telenor/id1087721779/reviews - App overview in markdown: https://appshunter.io/ios/app/my-telenor/id1087721779.md - Rating breakdown: 5★ 386 · 4★ 133 · 3★ 55 · 2★ 49 · 1★ 134 ## What do users think of My Telenor? Overall sentiment: negative **Pros** - 🚀 Great app - 👍 Best service - 👍 Easy to use - 👍 Helpful app - 👍 Perfect app **Cons** - 🐛 Glitchy - 🐛 Crashes - 🐛 Not working - 🐛 Bugs - 🔒 Security issues - 💰 Hidden charges - 📵 Poor network - 🤖 Bad customer service - 🤖 Unhelpful support **Commonly reported bugs** - Login issues - Recharge failures - Inconsistent data display - Immediate logout - Incompatibility with newer OS **Most requested features** - Add call history - Allow customizable offers - Enable offline package activation - Improve app stability - Provide detailed usage information ## Newest reviews (11 of 170) ### 3/5 — Faimly bandle *2026-03-10, version 4.2.60* I request Telenor company. Like other companies Jazz Ufone Zong have created family bundles for their prepaid users, through which you can add three or five members in a single bundle, Telenor should come out with such a bundle for its users. I hope my words will be heeded. ### 3/5 — Internet issue *2026-02-24* This app is so good but there is a big issue in buying internet most of the internet are from 6 to 6 or 1 to 9 am and also internet offers are so less ### 1/5 — Glitchy *2025-06-19, version 4.2.56* Slow, laggy and unpolished. ### 1/5 — Worst Experience *2025-06-12, version 4.2.56* Worst experience always didn’t give any support every time ### 1/5 — Not recommended *2025-01-30, version 4.2.54* I never recommend this app neither Telenor network. They are not trustworthy. Even having mobile data they deducted my mobile balance. ### 1/5 — Why ads *2025-01-27, version 4.2.54* Why is a telecom company showing two type of ads ### 1/5 — Worst Sim In Pakistan *2024-12-19, version 4.2.53* Dont use telenor people its scamming general public, subscribes to services on its own and deducting balance for no reason poor services ### 1/5 — Don’t buy Telenor Sim *2024-09-24, version 4.2.52* Don’t buy Telenor, it’s wastage of time. Price is more than including tax as mentioned in the app. Just stealing your money ### 1/5 — Switching to postpaid *2024-01-08, version 4.2.45* There is no easy access to switch from prepaid to postpaid. Online operators are clueless and wants customer to visit franchise store. I wish app was more user friendly. ### 1/5 — Can’t open and run app *2023-09-28, version 4.2.43* Can’t open and run when I try to open app Even I tried many times to delete and again instal the app Please solve my problem ### 1/5 — So much annoying *2023-06-06, version 4.2.42* Their are too much ads just like a free game so much annoying for me this is an app for telenor user to get help but they just launch an update which includes hella ads 😡😡😡😡 ## Most critical reviews (10 lowest-rated) ### 1/5 — very very high por app and telenor🤬😡😡 *2026-03-03, version 4.2.60* انتہائی گھٹیا نیٹورک ہے ٹیلی نار ### 1/5 — Mr. *2026-02-25, version 4.2.60* What a shame! Running ads on your official app. Disgusting. ### 1/5 — Digital scammers *2025-12-22, version 4.2.59* These days the network is worst of its kind. Hidden charges are deducted. The network say 4G but hardly loads a YouTube short video. Packages are expensive and mostly the money is wasted at the end all resources are wasted. ### 1/5 — Incompetent Customer Support *2025-12-17* Charged me money to reload my balance, and I never received the balance but they charged money from my bank account. When I contacted the customer support, they were completely unhelpful, and only kept telling me to call my bank. I’m switching over to a different carrier and I recommend everyone else to do the same. ### 1/5 — Thieves *2025-12-11* Charged me money to reload my balance, and I never received the balance but they charged money from my bank account. When I contacted the customer support, they were completely unhelpful, and only kept telling me to call my bank. I’m switching over to a different carrier and I recommend everyone else to do the same. ### 1/5 — The worst network in the country *2025-12-07* Telenor has the worst network and the worst customer service in the country. Even this app, although nice in some ways, has annoying limitations like not being able to cancel subscriptions from the app. You have to use their frustratingly slow helpline system which ignores your requests and keeps billing you for months. When your postpaid bill exceeds your credit limit while you are roaming in another country, your number gets blocked, then you cannot even pay your bill through the app! You cannot even download your bill! What a fraudulent scam. Everyone: Ditch Telenor and switch to a different network as soon as possible. ### 1/5 — Scam *2025-10-19, version 4.2.58* Subscribed to a international package and when I dialed the international number it claims I do not have the feature to dial the international number. This is a big scam. ### 1/5 — Worst internet in the world *2025-09-17, version 4.2.57* Most worst network in the world ### 1/5 — Crape service *2025-08-20, version 4.2.57* Not recommend very unpredictable ### 1/5 — Worst Customer service and app *2025-07-18, version 4.2.56* Tried recharging using the app. My money was charged on my card but failed on their end on the checkout page. Tried a lot to get their help but their customer support team is good for nothing. Money gone. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2025-12-24, version 4.2.59* I have great experience with telenor ap ### 5/5 — Ahmad iqbl awan *2025-10-14* Best network offer big offer in low price compare to other network ### 5/5 — Shoukat Qureshi *2025-04-11, version 4.2.55* Mah’Sha’Allah Service is Superb internet work fine no issue ### 5/5 — Great *2025-02-19, version 4.2.54* Great app love to use it Works very good ### 5/5 — Isrr isir si rari si rzzi ri zfhug. U *2025-02-03, version 4.2.54* Dmduur Utxrmzii Stitditx ycwwcigya ### 5/5 — Telenor App Is Good *2024-10-23, version 4.2.53* I paid for my cousin’s mobile package from Australia. It is good and accepted my Australian Debit Card, I got him the 15 Day Extreme Plan. ### 5/5 — Good app *2024-09-15, version 4.2.52* Good app good service ### 5/5 — Really helpful app. *2024-02-16, version 4.2.47* Provides almost all the necessary information. ### 5/5 — Interesting *2023-07-15* Good app ### 5/5 — X *2023-05-20, version 4.2.41* X lit --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*