# My Telkom

> Mobile app for managing Telkom services, account balances, and purchases. (iPhone/iPad app by TELKOM KENYA LIMITED.)

- Source: https://appshunter.io/ios/app/my-telkom/id1309075663 (this page in markdown: same URL + `.md`)
- Developer: [TELKOM KENYA LIMITED](https://appshunter.io/developer/1309075662)
- Category: Productivity, Utilities
- Price: Free
- Rating: 3.00/5 from 4 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 10 MB
- Released: 2018-07-24
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-telkom/id1309075663/reviews.md

## What is My Telkom?

My Telkom app is the fastest way to access and manage your Telkom services. My Telkom app allows you hassle-free management of your account. The self-care application enables you to;
	•	View Main account balance
	•	Top up via scratch card
	•	Redeem Ziada points
	•	View subscriptions and plan details 
	•	Buy data, SMS and voice bundles 
	•	Credit transfer 
	•	Raise a query/complaint to customer care

## Key features

- View account balance
- Top up via scratch card
- Redeem loyalty points
- View subscriptions and plan details
- Buy data, SMS, and voice bundles
- Credit transfer
- Raise queries/complaints

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/my-telkom/id1309075663/reviews.md

### 1/5 — App does not even open!!!

*2025-11-08*

The app cannot launch. Why is it even here ???

## Frequently asked questions about My Telkom

### What can I do with My Telkom?

My Telkom allows you to view your main account balance, top up using scratch cards, redeem Ziada points, check subscription details, buy data, SMS, and voice bundles, transfer credit, and submit queries or complaints to customer care.

### Is My Telkom free to use?

Yes, My Telkom is available for free download and use. There are no charges associated with downloading or managing your Telkom services through the app itself.

### What devices support My Telkom?

My Telkom is supported on iPhone and iPod devices. The app is designed for iOS platforms.

### How often is My Telkom updated?

The latest version of My Telkom is 1.0.1, and it was last updated on July 24, 2018. Future updates will depend on developer releases.

### What is the age rating for My Telkom?

My Telkom has an age rating of 4+. This indicates it is suitable for users aged 4 and above.

### Does My Telkom have ads?

No, My Telkom does not contain advertisements. The app is ad-free, allowing for an uninterrupted user experience.

### How can I manage my Telkom plan details with My Telkom?

You can view your current subscriptions and plan details directly within the My Telkom app. This feature helps you stay informed about your active services and their specifics.

### Can I contact customer care through My Telkom?

Yes, My Telkom enables you to raise a query or complaint directly to customer care through the application. This provides a convenient channel for seeking support.

## Version history (last 2 releases)

### 1.0.1 — 2018-07-24

Bug fixes and performance optimization.

### 1.0 — 2017-11-09

No release notes.

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## More apps by TELKOM KENYA LIMITED

- [T-kash](https://appshunter.io/ios/app/t-kash/id1569568640)

All apps by TELKOM KENYA LIMITED: https://appshunter.io/developer/1309075662

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*