# My Telone V3 > Customer service app for TelOne products and services with fault logging and payment features. (iPhone/iPad app by TelOne Private Limited.) - Source: https://appshunter.io/ios/app/my-telone-v3/id1135179405 (this page in markdown: same URL + `.md`) - Developer: [TelOne Private Limited](https://appshunter.io/developer/1135179404) - Category: Utilities, Entertainment - Price: Free - Rating: 2.40/5 from 7 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 16.2 · 100 MB - Languages: American English - Released: 2016-09-03 - Data updated: 2026-07-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-telone-v3/id1135179405/reviews.md ## What is My Telone V3? The TelOne App ensures customers have access to information about TelOne’s products and services whenever the user needs it (24 hours a day) and at their convenience. Log faults, check balances and more from the convenience of your device. Features include:  Directory – Quickly locate any registered number from our listings. Social media – Connect with us on our social media platforms Wi-Fi Zone locator – Locate our available Wi-Fi zones based on your location Payments – Pay for all your services conveniently using the TelOne Mobile App.  Promotions – View the latest promotions  Live chat with our Client Services and Support team 24/7. ## Key features - Log faults - Check balances - Wi-Fi Zone locator - Service payments - View promotions - Directory lookup - 24/7 Live chat ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/my-telone-v3/id1135179405/reviews.md ### 1/5 — Won’t remember credentials after updates *2022-10-05* All apps I use will restore username and password after update. How come I have to start from scratch? Pretty basic thing to implement one would think ### 1/5 — ya *2022-07-04* Waste of time if you can’t register an account without visiting telone ### 5/5 — Working Perfectly Fine *2022-06-29* Thanks for responding well to feedback. Was able to log in today with no issues. Amazing design on your new app, highly recommend it to all Telone customers!!! ### 1/5 — Cannot login *2022-06-16, version 7* The ui looks great and everything but after i updated i have not been able to login to my account as usual as it has been giving me an error that saysnull is not a subtype of string What should i do ### 1/5 — The worst experience ever *2021-01-15* Can you fix your application to accommodate phones created after 2016. The application is incomplete had multiple errors and the usability score should be -5stars. The app is not even finished being coded. Hire even a grade school developer I’m sure they can make a better application. And also please fix your website as well, if you are going to take an hour to answer your customer service call and keep advertising the ease of the website can it atleast work ### 5/5 — Great app *2020-11-16, version 5* Very convenient and easy to navigate ### 5/5 — Great app!! *2020-09-23, version 5* Great app.... as a telone user, its very useful!! ## Frequently asked questions about My Telone V3 ### What is My Telone V3 used for? My Telone V3 provides customers with 24/7 access to information about TelOne's products and services. You can log faults, check balances, locate Wi-Fi zones, and make payments for your services directly from the app. ### Is My Telone V3 free to download? Yes, My Telone V3 is available for free download on supported devices. There are no upfront costs to acquire the application. ### Does My Telone V3 have ads? No, My Telone V3 does not contain advertisements. The app is free to use without any ad interruptions. ### What devices are compatible with My Telone V3? My Telone V3 is compatible with both iPhone and iPad devices. The app is designed to run on Apple's mobile operating systems. ### How often is My Telone V3 updated? The latest version of My Telone V3 is 23, and it was last updated on August 19, 2025. This indicates that the app receives regular updates to improve functionality and address any issues. ### What is the user rating for My Telone V3? My Telone V3 has a user rating of 2.4 stars based on 7 ratings. This suggests that while some users find it useful, there may be areas for improvement based on overall user sentiment. ### Can I pay my TelOne bills through My Telone V3? Yes, you can conveniently pay for all your TelOne services using the payment feature within the My Telone V3 app. This allows for quick and easy transaction management. ### Is there customer support available through My Telone V3? Yes, My Telone V3 offers 24/7 live chat with the Client Services and Support team. This ensures you can get assistance whenever you need it. ## Version history (last 5 releases) ### 23 — 2025-08-19 Whats New ### 22 — 2025-08-16 New Friendly UI ### 21 — 2025-08-06 new ui for the newly released bundles ### 20 — 2024-04-14 -ZiG currency Switch ### 19 — 2024-03-20 Data balance visuals ## Apps similar to My Telone V3 | App | Rating | Price | Category | | --- | --- | --- | --- | | [MobileRecharge: Top up mobiles](https://appshunter.io/ios/app/mobilerecharge-top-up-mobiles/id946046304) | 4.7 (9,478) | Free | Utilities | | [Slick: eSIM & Global Calls](https://appshunter.io/ios/app/slick-esim-and-global-calls/id1587682484) | 4.5 (2,083) | Free | Utilities | | [VRM: Victron Remote Management](https://appshunter.io/ios/app/vrm-victron-remote-management/id658834560) | 3.9 (43) | Free | Utilities | | [Cell C](https://appshunter.io/ios/app/cell-c/id1112161720) | 2.5 (26) | Free | Utilities | | [Sunsynk Connect](https://appshunter.io/ios/app/sunsynk-connect/id1583953649) | 2.1 (17) | Free | Utilities | | [myLiquid Home Zimbabwe](https://appshunter.io/ios/app/myliquid-home-zimbabwe/id1039321748) | 1.9 (18) | Free | Utilities | ## More apps by TelOne Private Limited - [TelOne Connect](https://appshunter.io/ios/app/telone-connect/id6749052046) All apps by TelOne Private Limited: https://appshunter.io/developer/1135179404 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*