# My Thirty-One — user reviews > 60 indexed App Store user reviews of My Thirty by Thirty-One Gifts, LLC, rated 3.22/5 from 184 ratings. - Source: https://appshunter.io/ios/app/my-thirty-one/id638430513/reviews - App overview in markdown: https://appshunter.io/ios/app/my-thirty-one/id638430513.md - Rating breakdown: 5★ 55 · 4★ 33 · 3★ 31 · 2★ 27 · 1★ 38 ## Newest reviews (17 of 60) ### 3/5 — Good idea but needs work! *2022-06-27* As a consultant it’s very frustrating to use but also convenient. I like that I can place my party orders right there on the spot and show the customer what there order is and if they get anything personalized what it’s going to look like. It also works well when they pay with credit card. BUT… it is super slow and not very friendly. It’s frustrating because half the time the personalization doesn't work and it freezes a lot. And it makes me log into the app and then log into TOT once I’m already logged into the app. I like it but could use some major updating. ### 2/5 — Wish it was better *2022-06-09, version 5.0.70* I wish this app actually did all of the things it has setting for….. like alert me when items are out of stock or low inventory. I even have push notifications on and the one things I ever get notified about are orders placed and most of the time orders shipped (but not always). It doesn’t even show up in my activity on the app either, but orders placed and shipped and often enough everything in there I have listed as shipped gets magically erased. I’ve tried contacting IT support about if via 31 and that was useless and then I stopped getting any responses. This isn’t just a me issue either. I did a straw pole in one of my consultant groups and I am FAR from alone. ### 2/5 — Eh *2021-09-26* It seems to be nice to stay up to date when purchases are made and orders are shipped and how you’re doing in sales, but as far as creating parties and running them off the app, it’s glitchy and inconvenient. When I try typing in the description box when creating new party, I cannot make any changes without having to delete everything I’ve typed out up to that point. ### 3/5 — Getting irritated *2020-09-03* I am a consultant and went to log in yesterday and it tells me mandatory update required to 5.0.39 well I have no updates and am running 5.0.38 so am not able to do anything for my business until, who knows when, the app is updated in the App Store 😢😢😡😡 ### 2/5 — Thirty one app *2020-09-02* The app says I need an update but there isn’t one available in the App Store so the app just isn’t working at all and I need it, grrr ### 2/5 — Needs work *2020-09-02* I like the app I like the features however in the middle of placing orders that are more than just a couple items a lot of the time it will just kick me completely out and lose everything I have worked on especially when trying to do a party I updated the app three days ago and now it won’t let me in says I need a new update update although there is none available ### 2/5 — Update hasn’t worked *2020-05-24, version 5.0.33* I’m a consultant and did the update 2 days ago. I have a iPhone. Talked to HO twice on Friday May 22, 2020. Now it’s Memorial Day Weekend and I cant get into my back office on my phone. Not happy at all. ### 2/5 — Orders are currently broken *2020-05-22* The most recent update broke the ability to look at orders. When they open the app crashes. Fix it and I’ll update the review. Also, take off the shipping update feature if there’s never going to be available data. Either load in the info on ToT or just remove that feature of the app. Thanks! ### 3/5 — Keep Getting Kicked Out *2020-05-21* I signed in to the app to check the tracking on a purchase that has shipped (easier to check it this way than try to find the email in my email box). I just did the update today (I got a notification that I had to update before it would let me in the app). I go to click on my order history to track the purchase and it kicks me out of the app. ### 2/5 — Notifications *2020-03-06, version 5.0.28* I used to get notifications instantly as soon as an order was placed, shipped, etc. Now I only get the notifications the day after which is annoying. I want to be notified again immediately! ### 2/5 — App Doesn’t Work *2019-11-26* After the most recent update I no longer can place Marketplace or business supply orders. It tells me there is an error and the item is out of stock. I literally sat and tried it on almost every product. I love thirty-one products but I don’t have a computer so my business is done completely on my phone and this app. So when I need to place an order it’s difficult to do so. ### 2/5 — Nothing makes sense *2019-11-24, version 5.0.21* I’m new to all of this, but why do I have the app when everything takes me to the website? There is no point to having the app. Just use the website. And even that needs help. ### 2/5 — Need to adjust app to be compatible with dark mode *2019-11-13, version 5.0.19* I use dark mode on my phone. You need to adjust your app to be compatible with it. I can’t read anything on the app because the text is the same color as the background. ### 3/5 — Disappointed *2019-09-26, version 5.0.17* I’ve been waiting for the updated version but because I have an iPhone the updated version is not available when other phones can download ### 3/5 — Waiting....tap tap tap tap *2019-09-26, version 5.0.17* More than a week now I have been waiting to get into my app. It won’t open because the update is STILL not available. Did anyone think about letting the current version work until the new one was ready??? Seriously? ### 2/5 — Constant bugs *2019-09-25, version 5.0.17* App is rarely reliable, doesn’t use Face ID so less efficient than other apps, requires constant updates which is frustrating, and the updates never seem to fix the actual issues. App is also incredibly slow, which is frustrating. ### 2/5 — Consultant *2019-09-25, version 5.0.17* I have been trying to log in and it keeps saying that I need the 5.0.18 version in order to access. I that to be very hilarious as for do not have such a version. This place s extremely upsetting. Apps are supposed to be convenient. This one is not. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wish it worked like It’s supposed to *2023-08-27* I wish this app actually did all of the things it has setting for….. like alert me when items are out of stock or low inventory. I even have push notifications on and the only things I ever get notified about are orders placed and most of the time orders shipped (but not always). It doesn’t even show up in my activity on the app either, but orders placed and shipped and often enough everything in there I have listed as shipped gets magically erased. I’ve tried contacting IT support about it via 31 and that was useless and then I stopped getting any responses. This isn’t just a me issue either. I did a straw pole in one of my consultant groups and I am FAR from alone. Please make this app work. ### 1/5 — Outdated Information *2021-04-15, version 5.0.50* I am disappointed in this app. Not sure why there are no recent updates from the company in this app. I am deleting it and just using the website. ### 1/5 — Can’t log in *2020-09-03, version 5.0.38* I updated because I had to, and now I can’t log in. I have tried removing the app and downloading again and still the same thing. I’m not sure what happened with this version but please fix the issue ### 1/5 — No search *2019-11-29, version 5.0.21* After the most recent update I am no longer able to search for items. Instead I have to scroll through every item to try and find what I’m looking for. ### 1/5 — New updated app *2019-11-28* Can’t order anything from my iPhone XR since the new update. Frustrated!! ### 1/5 — Can’t search products for order *2019-11-13, version 5.0.19* Since last update I can’t search by product number or name when making a order. This makes it a horrible update for me :( ### 1/5 — This app is a joke *2019-09-27* Says it needs update when there is NONE available. Can’t conduct my business with this. Not user friendly, unreliable, kicks you out and make you log in repeatedly. Plus it won’t save my log in info for easy access. You have to sign in twice just to access your back office! Haven’t been able to use for 4 days after it said 24 hrs for new version. Not holding my breath! ### 1/5 — ThirtyOne Independent Consultant *2019-09-25, version 5.0.17* The latest version of this app has not been made available, therefore, I cannot access my business by using it. It is currently useless, since it basically has locked me out of my own business!!! ### 1/5 — TechnicL error *2019-07-23* I have never been able to Login. iPhone XR and this app doesn’t work. What a freaking joke. ### 1/5 — Won’t accept my log in info *2019-06-05, version 5.0.14* I’m a new consultant and just found out there was an app. I’ve been trying all evening to log in but the app is not accepting my consultant number or password. It doesn’t offer a reset option either. I will be deleting this app. ## Most praised reviews (10 highest-rated) ### 5/5 — New Update *2019-11-13* Uhh the glitches need to be fixed. I can’t see anything because of the background and wording being the same color. ### 5/5 — Great to use in the go *2018-10-18* This app is great to use when you don’t have access to your computer. It isn’t as user friendly as the website but is great to keep up with parties and orders ### 5/5 — Mobile Office Approved! *2016-10-18* Makes it so easy to keep an eye on parties, orders and make quick changes to someone's order as well! ### 4/5 — Cannot log in. *2020-09-03, version 5.0.38* Apparently I need the newest version. I do not see it... and was hoping for some help. I even uninstalled and reinstalled. ### 4/5 — App *2020-09-03, version 5.0.38* I use the app all the time and the only big problem I ever have is when it says I need to do a mandatory update but my AppStore shows its up-to-date. Otherwise I love the app! ### 4/5 — Love it! *2019-11-12, version 5.0.19* I am loving the Touchid and Faceid capability. Thanks for making it easier to enter the app. The only little issue - dark mode. It only works partially and some of the headers are white so you can’t read them. ### 4/5 — Great before update *2019-10-28* I love this app but since the last update it has been less useful. Since the last update I can no longer see my stats, the shipping updates are gone, and sometimes when I log in the product availability is gone. I love this app for placing orders and contacting customers! It is a great resource but some thing need to be fixed. ### 4/5 — Notification sounds *2019-02-11* I would love for the app to have the ability to change the notification sounds. It would be wonderful to be able to have a separate tone just for my thirty-one app using IOS. ### 4/5 — Great resource *2019-01-31, version 5.0.13* Great all around app and very easy to navigate. Love the order estimate resource. Add the ability to access using my fingerprint and it would be 5 stars! ### 4/5 — Response *2018-10-19, version 5.0.10* Found out to update just delete and re download. It works fine --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*