# My Total Wireless: Account App

> Mobile account management for Total Wireless customers, including plan, data, and rewards tracking. (iPhone/iPad app by TracFone Wireless, Inc..)

- Source: https://appshunter.io/ios/app/my-total-wireless-account-app/id962798742 (this page in markdown: same URL + `.md`)
- Developer: [TracFone Wireless, Inc.](https://appshunter.io/developer/642616791)
- Category: Utilities
- Price: Free
- Rating: 4.80/5 from 42,802 App Store ratings · 268 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 188 MB
- Languages: American English, European Spanish
- Released: 2016-11-12
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-total-wireless-account-app/id962798742/reviews.md

## What is My Total Wireless?

Manage your Total Wireless account by keeping track of your past and future payments, data used, current plans, and rewards. . Keep your phone service at your fingertips with tools that are designed to make managing your plan simple and stress-free. Access all account details at a glance, manage devices, and monitor unlimited data usage seamlessly. With Total Wireless, you can stay connected on the Verizon 5G network.

Whether you're making payments or keeping track of rewards, this app has you covered. Need quick access? Simply log in to your mobile account. Total Wireless allows for full control of your phone service. Not a Total Wireless customer yet? Switching is easy. 

Download today, and take control of your mobile network with the app that’s totally with you.

TOTAL WIRELESS FEATURES

EFFORTLESS PLAN MANAGEMENT
Easily organize and manage your devices and data plans.
Track and optimize your usage, even with unlimited data plans.
Simplify staying on top of your current plan for seamless connectivity.

5G PLANS & MOBILE NETWORK
Total Wireless gives you the best, most reliable mobile network. Your Mobile Account allows you to make updates to your mobile network plan.
Activate a Total 5G or Total 5G+ Unlimited plan when you switch to Total Wireless
Covered by the Verizon 5G Network*
Base 5G Unlimited Plans starting at just $40
Autopay can renew your mobile network plan

*5G requires a 5G-capable device in a 5G service area.

THE PHONE SERVICE THAT REWARDS
Get rewarded for staying connected with Total Wireless.
Get a $200 credit after 12 monthly plan payments*
Easily keep track of your rewards all in one place with Total Wireless*

TOTAL WIRELESS WALLET
Add funds to your account with Total Wireless Wallet, so you can purchase service plans, devices, and accessories.

*Upgrade Bonuses require a new line of activation, uninterrupted service on a $40/$55/$65 Total Wireless plan, and enrollment in Total Rewards. After six (6) consecutive service plan purchases while enrolled in Total Rewards, you will be awarded a $100 Upgrade Bonus to be used towards the purchase of a new 5G Smartphone. After twelve (12) consecutive service plan purchases while enrolled in Total Rewards, you will be awarded an additional $100 Upgrade Bonus to be used towards the purchase of a new 5G Smartphone, or a one-month service plan matching your current service plan. You may redeem only one Upgrade Bonus, which will be forfeited should you fail to redeem by the end of your eighteenth (18) service plan. Upgrade Bonuses are earned per line and may not be combined, transferred, or applied towards any other Total Rewards benefit. Upgrade Bonuses have no cash value and must be used in full at redemption, either in Total Wireless stores or totalwireless.com. Taxes and fees may apply.

Switch to Total Wireless today and experience a phone service that keeps you connected and rewarded. Not a Total Wireless customer? Switch today at www.totalwireless.com

## Key features

- Effortless plan management
- Track data usage
- View past and future payments
- Manage devices
- Access rewards
- Add funds via Wallet

## What do users think of My Total Wireless?

Overall sentiment: negative

**Pros**

- 🚀 Convenient service
- 💡 Affordable prices
- 👍 Easy to use app
- 🚀 Great signal coverage

**Cons**

- 🐛 Buggy app
- 🤖 Poor customer service
- 💸 Misleading pricing/billing
- 🔒 Locked phones
- 🤔 Compatibility issues

**Commonly reported bugs**

- App crashes and freezes
- Data add-ons not applying correctly
- Account deactivation issues
- Inconsistent login/authentication

**Most requested features**

- Improved data usage tracking
- Separate data usage for family plans
- Reliable autopay/account management

## Recent user reviews (10 of 268)

All indexed reviews: https://appshunter.io/ios/app/my-total-wireless-account-app/id962798742/reviews.md

### 1/5 — No stars

*2026-08-22, version 14.1.2*

The worst service I’ve ever had. I never have any service and my phone stays going on sos mode smh. If I could give no stars I would.

### 5/5 — App

*2026-08-21, version 14.1.2*

Pretty basic to learn easy to manage

### 1/5 — Total wireless

*2026-08-18, version 14.1.2*

Upon switching from AT&T due to my AT&T phone been outdated, i became overwhelmed with multiple upon multiple spam calls, random photo messages from attemted phishing attacks, paid to renew my plan thru this app and my money was taken but my plan was not renewed. Had to get my bank to dispute the charges to get the money back. App crashes often.I will be looking to switch from this horrific carrier as soon as possible

### 5/5 — Mi app

*2026-08-18, version 14.1.2*

Realmente es muy buena línea y app , me gusta todos sus precios y beneficios que tiene en la app y lo de los puntos , es genial !!🫶🏻🫶🏻🫶🏻

### 5/5 — I hate it here

*2026-08-12, version 14.1.2*

i just had to pay me bill

### 5/5 — Love it

*2026-08-07, version 14.1.2*

Easy to maneuver

### 1/5 — Worst service ever

*2026-08-05, version 14.1.1*

This service sucks really bad after my plan is up this month I am changing this service really bad service hate it. I don’t even get signal in my apartment I hav to go outside just to get signal. Worst service ever.

### 1/5 — Terrible

*2026-08-01, version 14.1.1*

Customer service. 2 months and no one has reached out -

### 1/5 — Awful and horrible all the way around

*2026-07-31, version 14.1.1*

This is a waist of time, money and energy. Don’t even try them. Stay away from them. Horrible customer service. No one will help answer anything. Nothing they have is in order. Heck they can’t even speak clearly and will repeat the same nonsense. No explanation and no accommodation whatsoever. You pay for a service and get their third part creditor to approve you for a device and pay for an express overnight shipment only to wait for days and still nordrr unprocessed nor any one can expedite or even provide any kind of resolution. You will scream from anger while they care less if you have a heart attack due to their lack of everything

### 1/5 — Illegally changed my service.

*2026-07-29, version 14.1.1*

Unfortunately, we’ve had total wireless for years. We were on auto pay and our credit card had updated.
I called and the representative use the wrong expiration date.
They tried to put through our credit card 42 times. Causing fraud alert.
After hours on a phone call with customer service, they canceled our old grandfathered in service through total wireless the original for newer, updated one without my permission.
Our bill went up and customer service did nothing to reinstall the old service.
After paying for another month at an extremely high price, they canceled our service two days before it was actually ending!
Terrible!
Terrible!!!
In my opinion, I do not recommend anyone use this service as they will rip you off and not understand that they did! 
We are cannot see any further interactions with total wireless since they cannot even keep their obligations or contracts straight!
I’m extremely disappointed, Verizon ruined it.

## Frequently asked questions about My Total Wireless

### What does the My Total Wireless app do?

The My Total Wireless app allows you to manage your Total Wireless mobile account. You can track your data usage, view past and upcoming payments, monitor your current plan details, and access any rewards you've earned. It provides a convenient way to keep your phone service at your fingertips and manage your plan stress-free.

### What are the key features of the My Total Wireless app?

Key features include effortless plan management, where you can organize devices and data plans, and track usage even on unlimited plans. The app also provides access to 5G plans and information about the Verizon 5G network, details on the phone service rewards program, and the Total Wireless Wallet for adding funds to your account.

### Is the My Total Wireless app free to use?

Yes, the My Total Wireless app is free to download and use. There are no upfront costs associated with the application itself. Any purchases for service plans, devices, or accessories made through the app or associated services would incur their own costs.

### What are the benefits of using the Total Wireless rewards program?

By staying connected with Total Wireless and making monthly plan payments, you can earn rewards. For example, you can get a $200 credit after 12 monthly plan payments. The app makes it easy to keep track of these rewards all in one place, which can be used towards purchasing new 5G smartphones or service plans.

### How can I switch to Total Wireless and use the app?

Switching to Total Wireless is easy. You can visit www.totalwireless.com to start the process. Once you are a customer, you can download the My Total Wireless app to manage your new account, activate your service, and take advantage of all the features designed to simplify your mobile experience.

## Version history (last 5 releases)

### 14.1.2 — 2026-08-06

Performance and stability improvements.

### 14.1.1 — 2026-07-29

Performance and stability improvements.

### 14.1.0 — 2026-07-16

Performance and stability improvements.

### 14.0.9 — 2026-07-09

Performance and stability improvements.

### 14.0.8 — 2026-07-07

Performance and stability improvements.

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## More apps by TracFone Wireless, Inc.

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All apps by TracFone Wireless, Inc.: https://appshunter.io/developer/642616791

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*