# My Tracfone: Account Manager

> Mobile app for managing TracFone wireless service, including refills and account details. (iPhone/iPad app by Verizon Value, Inc..)

- Source: https://appshunter.io/ios/app/my-tracfone-account-manager/id960103387 (this page in markdown: same URL + `.md`)
- Developer: [Verizon Value, Inc.](https://appshunter.io/developer/642616791)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.70/5 from 55,261 App Store ratings · 276 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 127 MB
- Languages: American English
- Released: 2015-02-13
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-tracfone-account-manager/id960103387/reviews.md

## What is My Tracfone?

Take command of your wireless service, anywhere at any time! The TracFone My Account App lets you manage most aspects of your wireless service right from your phone.

Here is how it works:
-Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a TracFone Account) or you can create an account by selecting Create an Account.

- Once logged in, you will be able to see your Service End Date, keep track of your Balance on your home screen, refill your Airtime by selecting Buy Airtime or Add Airtime if you have an Airtime PIN.

-Other features include Credit Card management, Adding or Deleting a Device from the Account, viewing your transaction history or you can use our retail locator. 

Airtime PINs are located on the back of the TracFone Service Card or on your register receipt. To read the PIN on the TracFone Service Card, simply locate the grey strip on the back of the card. Scratch off the gray strip in order to reveal the Service Card PIN.

Service Cards are sold at over 80,000 retail locations across the United States.
Not a TracFone customer? Switch now! Visit us at http://www.tracfone.com/   for more information

Tracfone from TracFone Wireless, a Verizon company.

## Key features

- View Service End Date
- Track Balance
- Refill Airtime
- Manage Payment Methods
- Add/Delete Devices
- View Transaction History
- Retail Locator

## What do users think of My Tracfone?

Overall sentiment: neutral

**Pros**

- 🚀 Great coverage
- 💰 Affordable pricing
- 📱 Supports latest iPhones
- 🔁 Rollover of unused minutes
- ⚙️ Convenient app functionality

**Cons**

- 🐛 Buggy app with frequent crashes
- 🔍 Difficulty accessing account details
- ⏱️ Slow customer service response times
- 🔒 Security concerns with payment information
- 🔧 Issues with transferring/activating phones

**Commonly reported bugs**

- App login issues
- Inaccurate account balance display
- Inability to purchase additional services
- Incompatibility with newer iOS versions

**Most requested features**

- Detailed usage reporting
- Proactive low balance notifications
- Ability to manage multiple accounts in app
- Improved app performance and stability

## Recent user reviews (10 of 276)

All indexed reviews: https://appshunter.io/ios/app/my-tracfone-account-manager/id960103387/reviews.md

### 1/5 — Subpar

*2026-08-18, version 8.6.7*

Service is extremely spotty and subpar even in lower traffic environments, chat support feature is limited and inconvenient to deal with. Auto renewal feature is a scam and habitually problematic

### 5/5 — Needed help

*2026-08-18, version 8.6.7*

When I need to pay my phone bill at the airport, they refused to help I could not access my email and give them a password code. They wanted to send me a code on my phone that did not exist because my phone bill was not paid. I would not trust this company any longer because they do not my safety, I was raped in between these actions of my phone, not being on, so yes, I will hold you cannibal

### 1/5 — Inaccurate

*2026-08-17, version 8.6.7*

Never shows my correct date and service days. I’ve talked to representative told him they act like I don’t know what I’m doing.

### 1/5 — Terrible

*2026-08-15, version 8.6.7*

Would give this zero stars if I could. App never works.  Most annoyingly, I can never see how much data, minutes and messages I have left.  Tracfone customer service is terrible. Spent 5 hours straight on the phone for help with multiple agents because they just stopped replying and then I’d have to start all over from the beginning with a new one. Never did get what should have been a simple fix to my voicemail done.  I wouldn’t recommend tracfone to my worst enemy.

### 1/5 — Still doesn’t work!

*2026-08-13, version 8.6.7*

The app still doesn’t work! Version 8.6.7

### 1/5 — App still doesn’t work!

*2026-08-11, version 8.6.7*

Update 8.6.7 and it still doesn’t work! WTF is wrong with the clowns 🤡 at Crapfone!

### 1/5 — Worthless App

*2026-08-01, version 8.3.3*

I have an iPhone 6S Plus and this new app doesn’t support my iOS ! Also my older app on my iPhone tells me it’s not supported anymore!
What a piece of garbage Tracfone has become!!!!
I’d like to rate this one a Zero Stars 🥵

### 5/5 — Why

*2026-07-31, version 8.3.3*

I can’t get into my account on my phone what is going on???

### 1/5 — Terrible service

*2026-07-31, version 8.6.6*

They have their rewards program, but they don’t tell you that the rewards you use if you use it for the wrong thing they don’t tell you that those rewards don’t cover plants so congratulations TracFone. I’m moving over to red pocket. Do not trust these people.

### 1/5 — Can’t login

*2026-07-30, version 8.6.6*

After update can’t login

## Frequently asked questions about My Tracfone

### What can I do with the TracFone My Account App?

The app allows you to manage most aspects of your TracFone wireless service. You can view your Service End Date, check your current balance, and refill your airtime using a credit card or an Airtime PIN. It also lets you manage credit cards, add or remove devices from your account, and view your transaction history.

### How do I refill my airtime using the app?

Once logged into the app, you can refill your airtime by selecting 'Buy Airtime' or 'Add Airtime'. If you have an Airtime PIN, you can enter it to add service. Airtime PINs are typically found on the back of TracFone Service Cards or on your retail receipt.

### Is the TracFone My Account App free to use?

Yes, the TracFone My Account App is free to download and use. There are no charges for managing your account or accessing its features. Any costs associated with the app would be for purchasing airtime or service plans, which is standard for a wireless provider.

### What information do I need to log in?

To log in to the TracFone My Account App, you will need your existing TracFone account credentials. If you do not have an account, you can create one directly within the app by selecting the 'Create an Account' option. This will allow you to access all the management features.

### Can I manage multiple TracFone devices with this app?

Yes, the app allows you to manage multiple devices associated with your TracFone account. You can add or delete devices from your account through the app's features, providing a centralized way to oversee your wireless devices.

## Version history (last 5 releases)

### 8.6.8 — 2026-08-26

Performance and stability improvements.

### 8.6.7 — 2026-08-05

Performance and stability improvements.

### 8.6.6 — 2026-07-15

Performance and stability improvements.

### 8.6.5 — 2026-06-24

Performance and stability improvements.

### 8.6.4 — 2026-05-21

Performance and stability improvements.

## Apps similar to My Tracfone

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SIMPLE Mobile My Account](https://appshunter.io/ios/app/simple-mobile-my-account/id960069688) | 4.8 (19,134) | Free | Utilities |
| [My Straight Talk: Mobile App](https://appshunter.io/ios/app/my-straight-talk-mobile-app/id960098950) | 4.8 (286,684) | Free | Utilities |
| [Net 10 My Account](https://appshunter.io/ios/app/net-10-my-account/id960091021) | 4.8 (6,893) | Free | Utilities |
| [MyDISH Account](https://appshunter.io/ios/app/mydish-account/id1123102087) | 4.5 (387,820) | Free | Utilities |
| [AirTalk Wireless](https://appshunter.io/ios/app/airtalk-wireless/id1624702357) | 4.5 (16,181) | Free | Utilities |
| [My Account by TruConnect](https://appshunter.io/ios/app/my-account-by-truconnect/id1558521301) | 3.8 (414) | Free | Utilities |

## More apps by Verizon Value, Inc.

- [Straight Talk International](https://appshunter.io/ios/app/straight-talk-international/id642616748)
- [Telcel America International](https://appshunter.io/ios/app/telcel-america-international/id643082194)
- [Page Plus Global Dialer](https://appshunter.io/ios/app/page-plus-global-dialer/id875553664)
- [SIMPLE Mobile My Account](https://appshunter.io/ios/app/simple-mobile-my-account/id960069688)
- [Net 10 My Account](https://appshunter.io/ios/app/net-10-my-account/id960091021)
- [My Straight Talk: Mobile App](https://appshunter.io/ios/app/my-straight-talk-mobile-app/id960098950)

All apps by Verizon Value, Inc.: https://appshunter.io/developer/642616791

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*