# My UScellular Prepaid

> Prepaid mobile account management and device activation. (iPhone/iPad app by U.S. Cellular.)

- Source: https://appshunter.io/ios/app/my-uscellular-prepaid/id1557746443 (this page in markdown: same URL + `.md`)
- Developer: [U.S. Cellular](https://appshunter.io/developer/808271927)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.60/5 from 2,462 App Store ratings · 35 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 73 MB
- Languages: English
- Released: 2021-05-13
- Data updated: 2026-08-06
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/my-uscellular-prepaid/id1557746443/reviews.md

## What is My UScellular Prepaid?

Your My UScellular® Prepaid account at your fingertips – anytime, anywhere. Safely and
quickly check your account balance and see your data usage.

Easy Navigation & Fast Access
- Skip the password – login with a look or touch
- Face ID or Touch ID for iOS users
- Access usage directly from the dashboard

Manage Account
- Choose automatic email notification when your account password is reset or email
address has been updated
- Initiate a request to delete your account

Account Information at Your Fingertips
- View plan cost and details
- Get notifications and alerts when your account information has been changed or updated
- Access your usage (voice, messaging and data) information

## Key features

- Check available balance
- View data usage
- Make payments
- Set up Auto Pay
- Quick Refill option
- Activate a device
- Account notifications

## What do users think of My UScellular Prepaid?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 💰 Good for the price
- 🚀 Love this app
- 🤗 Best cell service

**Cons**

- 🐛 Glitchy
- 🤯 Terrible app
- 🤖 Terrible customer service
- 🙄 Unreliable service
- 🤔 Inaccurate app information

**Commonly reported bugs**

- App crashes frequently
- Login issues
- Inaccurate billing and usage information

**Most requested features**

- Improve app stability and reliability
- Provide better customer support
- Enhance app functionality and user experience

## Recent user reviews (10 of 35)

All indexed reviews: https://appshunter.io/ios/app/my-uscellular-prepaid/id1557746443/reviews.md

### 1/5 — Sucks

*2026-05-25, version 1.4.5*

Only able to pay, nothing else works on the stupid thing.

### 5/5 — Yearly plan

*2026-03-31, version 1.4.5*

Thank you! Thank you! 

 T mobile told me at the store that I could no longer get the yearly plan for $ 300.00 , I guess yall showed them that I could , so TYTYTY!!!

### 5/5 — U.s cellular.

*2025-12-24, version 1.4.3*

Everyone is doing a good job.

### 1/5 — Terrible app

*2025-12-19, version 1.4.3*

It just doesn’t work

### 3/5 — Glitchy

*2025-09-17, version 1.3.26*

Every month it says I have a longer grace period but then it seems to always shut me off on the 3rd day even when the day before it said I have 3 days LEFT of grace period. It doesn’t explain usage well, it says one phone number has 4GB of Unlimited Data…but what? 4GB used? I would think so but sometimes it says 0GB of Unlimited so maybe it’s how much is Left of “Priority”? It also tells me my 2 Lines cost $80 but I know it’s $60, $40 for the 1st Line and $20 for the second. Luckily when I pay $60 it accepts it and my service on both lines continues uninterrupted, but I wonder how many were told one amount and now the app tells them they owe more and they just pay it without realizing they are paying more than they were told their plan would be. All phone providers seem to have a heavy penchant for scamming the vulnerable customers like the elderly, so its not just us cellular, but it is disappointing there isn’t a single reliable cell phone provider that doesn’t rip you off with the fine print. I went to prepay after 5 years on contract when they had told me my iPhone would be free, and then I got a bill every month with a charge and every call they would swear it would be fixed with a credit “on the next statement”. Im not exaggerating when I say that went on every month for years. Never again. I do like the prepay service. $60 for two lines is affordable even if the service is spotty way too often.

### 5/5 — Amparo

*2025-08-25, version 1.3.23*

Antonia

### 5/5 — UScellular is now

*2025-08-16, version 1.3.23*

T-Mobile!

### 5/5 — Easy to use!

*2025-07-19, version 1.3.22*

I’m not particularly technologically savvy but I find this app very easy and helpful to use. When I have questions and need to chat online with an agent, they are always very quick and helpful while being friendly as well. I appreciate that in this day and age!

### 1/5 — Terrible customer service

*2025-07-09, version 1.3.22*

Terrible customer service

### 5/5 — Easy to use

*2025-02-28, version 1.3.19*

I love this easy way to pay!

## Frequently asked questions about My UScellular Prepaid

### What can I do with the My UScellular Prepaid app?

The app allows you to manage your UScellular prepaid account from your mobile device. You can check your available balance, monitor your data usage, make payments, set up auto-pay for refills, and activate new devices. It provides convenient access to your account information and services.

### How do I refill my account using the app?

The app offers a 'Quick Refill' option for payments without needing to log in. You can also schedule payment reminders, set up and manage Auto Pay to ensure you never lose service, and view your payment and refill history. Saved bank and credit card information makes refills quick and easy.

### Can I activate a new device with this app?

Yes, the app supports activating new devices with UScellular Prepaid Activation. You can get your device up and running with a few clicks, activate a new number or submit a port-in request, choose your plan and add-on services, and pay using a credit/debit card or Refill PIN.

### Is the My UScellular Prepaid app free to use?

The app itself is free to download and use. While the app facilitates account management and refills, any costs associated with your mobile service, such as plan charges or data usage, will be billed according to your UScellular prepaid plan. There are no upfront costs to access the app's features.

### What kind of security features does the app offer?

The app provides enhanced security for quick access. You can skip the password and log in using biometric authentication like Face ID or Touch ID (Fingerprint or Face Recognition) for iOS and Android users. The app also offers automatic email notifications for account password resets or email address updates.

## Version history (last 5 releases)

### 1.5.0 — 2026-06-16

Minor Enhancements and Bug Fixes

### 1.4.5 — 2026-02-04

Minor Bug Fixes

### 1.4.3 — 2025-11-14

Minor enhancements

### 1.4.0 — 2025-10-29

Minor Bug Fixes and Enhancements

### 1.3.26 — 2025-09-03

Minor Bug Fixes and Enhancements

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## More apps by U.S. Cellular

- [Your Navigator Deluxe: GPS Maps, Traffic & Nav.](https://appshunter.io/ios/app/your-navigator-deluxe-gps-maps-traffic-and-nav/id808271924)
- [UScellular Protect](https://appshunter.io/ios/app/uscellular-protect/id1130523509)
- [UScellular™ – My Account](https://appshunter.io/ios/app/uscellular-my-account/id1228669675)
- [Call Guardian for US Cellular](https://appshunter.io/ios/app/call-guardian-for-us-cellular/id1228680023)
- [UScellular™ Ambassador](https://appshunter.io/ios/app/uscellular-ambassador/id1553135729)

All apps by U.S. Cellular: https://appshunter.io/developer/808271927

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*