# My Vault Card

> Payroll card management and financial tools for Paycom users. (iPhone/iPad app by Paycom.)

- Source: https://appshunter.io/ios/app/my-vault-card/id1610606827 (this page in markdown: same URL + `.md`)
- Developer: [Paycom](https://appshunter.io/developer/1207929486)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 5,704 App Store ratings · 82 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 71 MB
- Languages: British English, Dutch, French (France), German (Germany), Hungarian, Icelandic, Italian, Polish, Brazilian Portuguese, Romanian and 2 more
- Released: 2022-07-01
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-vault-card/id1610606827/reviews.md

## What is My Vault Card?

Expressly for employees who already use Paycom’s HR and payroll technology solutions at work and have enrolled for the Vault Visa® Payroll Card through Paycom’s Employee Self-Service®. 

MANAGE YOUR VAULT CARD

Set up your My Vault Card App to unlock features such as: 
•	an overview of your deposits, transactions and account balance
•	automated push notifications, SMS alerts and email messages to help you stay on top of your money (Message and data rates may apply.)
•	view your direct deposit information so that you may have money from a part-time job or government benefits deposited to your Vault card
•	a digital view of your physical Vault card for easier online purchases
•	a locator to easily find a surcharge free† ATM within the Allpoint® network or a Green Dot® cash reload* location near you

EASILY ENABLE YOUR MOBILE WALLET

With a single press, add the Vault card to your mobile wallet and enjoy secure mobile transactions with minimal contact. 

TRUE FINANCIAL CONTROL

The My Vault Card app empowers you to manage and protect your finances in a way tailored to fit your lifestyle through: 
•	the ability to easily suspend your Vault card should it be temporarily misplaced
•	an extensive library of money management courses and tips from Visa’s Practical Money Skills program
•	access to Visa’s exclusive offers and perks


*Third-party fees, limits and restrictions may apply to cash reloads. 

†See app or visit myvaultcard.com for surcharge-free Allpoint ATM locations. Fees apply for out-of-network withdrawals. See your Cardholder Agreement for full list of applicable fees for your card. ATM limits apply.

This card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted. The Bancorp Bank, N.A., Member FDIC.

©2022 Green Dot Corporation. Green Dot is a registered trademark of Green Dot Corporation.

## Key features

- Account balance and transaction overview
- Automated push, SMS, and email alerts
- Direct deposit information viewing
- Digital card view for online purchases
- ATM and cash reload location finder
- Mobile wallet integration
- Card suspension feature

## What do users think of My Vault Card?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 User-friendly app
- 💡 Ability to get paid early
- 🔒 Secure account
- 📱 Simple and straightforward

**Cons**

- 🐛 App crashes consistently
- 🤖 Poor customer service
- 💳 Withdrawal and transfer issues
- ⏱️ Delayed deposit of paychecks
- 🚫 Lack of key features like Zelle

**Commonly reported bugs**

- Login issues and error messages
- Inability to access account and funds
- Inconsistent app performance

**Most requested features**

- Improve app stability and reliability
- Enhance customer service experience
- Add more payment and transfer options
- Faster deposit of paychecks

## Recent user reviews (10 of 82)

All indexed reviews: https://appshunter.io/ios/app/my-vault-card/id1610606827/reviews.md

### 1/5 — Not good

*2026-08-13, version 1.0.8*

This app sucks please use direct deposit. I’ve been trying to login for about 4 weeks and it’s not letting me i’ve reset everything. The customer support is even more trash.

### 1/5 — Absolutely abysmal

*2026-08-04, version 1.0.8*

My account was locked. I spent 20 minutes having to explain over and over that I needed the account to be unblocked. They asked me the same questions over and over. They put me on hold like seventeen times. They asked me if I had access to my virtual card, which I explained I didn’t because my account had been blocked and I hadn’t added that to my wallet yet. She then asked me if I had attempted to add it to my wallet recently. Like 0listening comprehension.

### 5/5 — Wow

*2026-07-31, version 1.0.8*

For sure the best. Everything is simple but there’s so much to it… awesome thank you

### 1/5 — The worst support

*2026-07-27, version 1.0.8*

I called several times to both white and black cards, none gives me a real solution simply that they are migrating data???? I didn’t know that we are in the 2000s and a data transfer took more than a week. They play with people’s time and money

### 1/5 — Cutting vault off

*2026-07-19, version 1.0.8*

Some how my card always get hacked. The app just stop working out of nowhere! Even the online website don’t allow you to log in & when you call they never know why! This is the most frustrating app ever

### 1/5 — App dosent even open stays stuck

*2026-07-18, version 1.0.8*

Stays stuck on logo screen can’t even log in

### 1/5 — App

*2026-07-07, version 1.0.8*

This app never opens

### 1/5 — Confusing financial app

*2026-06-11, version 1.0.8*

The available amount is the only one that actually matter however they add a sub category that’s completely irrelevant im pretty sure they’re only in business due to partnerships with companies if that is the reason that brought you here I recommend transferring your direct deposit to an actual bank as soon as possible

### 1/5 — Fraud

*2026-05-22, version 1.0.8*

I was robbed and I called to make a dispute and they weren’t helpful. I want my money back.

### 5/5 — $$$

*2026-05-19, version 1.0.8*

Card friendly services

## Frequently asked questions about My Vault Card

### What does the My Vault Card app do?

The My Vault Card app allows employees who use Paycom's HR and payroll services to manage their Vault Visa® Payroll Card. You can view your account balance, track transactions, and set up alerts for your deposits. It also provides a digital view of your card for online purchases and helps you find nearby ATMs and reload locations.

### What are the key features of the My Vault Card app?

Key features include an overview of deposits, transactions, and account balance, along with automated push notifications and alerts. Users can view direct deposit information, access a digital version of their physical card for online use, and find surcharge-free ATMs or cash reload locations. The app also allows users to suspend their card if misplaced and provides access to financial management resources.

### Is the My Vault Card app free to use?

Yes, the My Vault Card app is free to download and use. It is designed to complement the Vault Visa® Payroll Card for Paycom users. There are no stated in-app purchases or subscription fees associated with the app itself.

### Who is the My Vault Card app intended for?

This app is specifically designed for employees who already utilize Paycom’s HR and payroll technology solutions at work and have enrolled in the Vault Visa® Payroll Card through Paycom’s Employee Self-Service® portal. It is not intended for general users or those without a Vault Visa® Payroll Card linked to Paycom.

### How can I add my Vault card to my mobile wallet?

The app allows you to easily add your Vault card to your mobile wallet with a single press. This enables secure mobile transactions with minimal contact. Once added, you can use your phone for purchases where mobile payments are accepted.

## Version history (last 5 releases)

### 1.0.8 — 2024-11-07

This update includes improvements and user interface enhancements.

### 1.0.7 — 2024-04-17

This update includes improvements and user interface enhancements.

### 1.0.5 — 2023-11-22

This update includes improvements and user interface enhancements.

### 1.0.1 — 2023-03-29

This update includes improvements and user interface enhancements.

### 1.0 — 2022-07-01

No release notes.

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## More apps by Paycom

- [Paycom](https://appshunter.io/ios/app/paycom/id1207929487)

All apps by Paycom: https://appshunter.io/developer/1207929486

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*