# My Vera — user reviews

> 8 indexed App Store user reviews of My Vera by Castlight Health, rated 4.80/5 from 721 ratings.

- Source: https://appshunter.io/ios/app/my-vera/id6469025521/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-vera/id6469025521.md
- Rating breakdown: 5★ 643 · 4★ 36 · 3★ 14 · 2★ 4 · 1★ 24

## Most critical reviews (8 lowest-rated)

### 1/5 — Password

*2026-05-30*

Will not save passwords, have to reset it every time

**Developer response:** Hi, we apologize for any issue you might be having! Please reach out to our customer support at support@verawholehealth.com or call Vera General Support Number (888) 241-1407 for assistance.

### 1/5 — Glitchy App w/ terrible virtual

*2025-05-01*

Ready to toss anything but in person visits which defeats the purpose. I can go to a PCP for that

**Developer response:** Hi, we apologize for any issue you might be having! Please reach out to our customer support at support@verawholehealth.com or call Vera General Support Number - (888) 241-1407 for assistance.

### 1/5 — Half thought thru app? Scary

*2025-02-08*

There are quite a few non working parts to this app. It’s a little frightening to know that my health info is accessed from something so full of easily spotted flaws.

**Developer response:** Hi, we apologize for any issue you might be having! Please reach out to our customer support at support@verawholehealth.com or call Vera General Support Number - (888) 241-1407 for assistance.

### 1/5 — Appointment Disappointment

*2024-09-24*

Appointment always error out while trying to confirm. I’ve had to call the office to schedule, which isn’t a problem but for me but isn’t working as intended.

**Developer response:** Hi, we apologize for any issue you might be having! Please reach out to our customer support at support@verawholehealth.com or call Vera General Support Number - (888) 241-1407 for assistance.

### 1/5 — Can’t sign in

*2024-09-12*

I have had nothing but issues with this app.  Website drives you to the app and you can’t sign in.  Resetting password doesn’t help either.
The sign in button just stays gray.

**Developer response:** Hi, we apologize for any issue you might be having! Please reach out to our customer support at support@verawholehealth.com or call Vera General Support Number - (888) 241-1407 for assistance.

### 5/5 — Fast appointment, great service

*2026-03-31*

I was able to get a same day appointment. Dr. Nicholson was very patient with me, she did not make me feel rushed at all. She spent a lot of time asking questions and addressing my concerns.

**Developer response:** Thank you so much for your review!

### 5/5 — Simple app for healthcare

*2024-03-27*

Really easy to use app to connect with my Vera care team!

**Developer response:** We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@verawholehealth.com! Have a wonderful day!

### 5/5 — Excellent!

*2024-03-25*

So easy to use and an excellent UI!

**Developer response:** We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@verawholehealth.com! Have a wonderful day!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*