# My Viasat > Mobile app for managing satellite internet account services and support. (iPhone/iPad app by Viasat Inc..) - Source: https://appshunter.io/ios/app/my-viasat/id1341120640 (this page in markdown: same URL + `.md`) - Developer: [Viasat Inc.](https://appshunter.io/developer/859724763) - Category: Utilities - Price: Free - Rating: 4.15/5 from 1,821 App Store ratings · 104 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 19 MB - Languages: English - Released: 2018-02-19 - Data updated: 2026-08-23 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/my-viasat/id1341120640/reviews.md ## What is My Viasat? The My Viasat app is an easy, fast way to manage your account needs. Pay your bill, check your data usage, troubleshoot common issues and more – all without having to pick up the phone. - Pay your bill: Easily make a one-time payment or update your payment method. - Check your data: See how much data you have used during the current billing cycle. - Get help: Access easy-to-use troubleshooting tools for common issues. - View your plan: Review plan features and manage add-ons like EasyCare. - Change your plan: Explore available plans and change or upgrade your current service. ## Key features - Pay bills - Check data usage - Troubleshoot issues - View plan details - Change or upgrade plan - Manage add-ons ## What do users think of My Viasat? Overall sentiment: negative **Pros** - ⭐ 11 years great service - 👍 No major problems - 🤝 Quick recovery! - 💳 Easy to manage account **Cons** - 🐢 Slow, buffering issues - 🔍 App issues (crashes, bugs, unreliable) - 💰 Overpriced, high costs - 🚫 Unreliable, poor service - 🤖 Terrible customer service **Commonly reported bugs** - App login issues - App crashes and freezes - Inaccurate device usage tracking **Most requested features** - Show upcoming bill amount - Improve app performance and reliability - Provide more transparent data usage information ## Recent user reviews (10 of 104) All indexed reviews: https://appshunter.io/ios/app/my-viasat/id1341120640/reviews.md ### 1/5 — Buffering *2025-12-05, version 5.4.0* $128 a month and buffering is not acceptable ### 2/5 — Check42 *2025-11-28, version 5.4.0* No internet one bar and SOS only. My heart monitor needs internet for device checks. Can’t get a tech support visit to check all outside as I got a message Dish alignment???? HELP!! ### 5/5 — 11 years great service *2025-07-27, version 5.3.0* I think most of the negative reviews are people not understanding what you get with satellite internet. I’ve had this service 11 years in a rural area with no other option. Reliable and consistent connection except for video which buffers a lot due to high latency. App works well too for the basics ### 1/5 — don't spend your money on this company *2025-07-15, version 5.3.0* No sirve el peor servicio satelital Primero te dicen que es sin contratos y cuando lo quieres quitar te dicen que tienes un contrata de 12 meses es un asco de compañía ### 2/5 — Very limited *2025-05-29, version 5.3.0* It won’t even open the app if the internet is down, which is ridiculous. There’s no reason it couldn’t still open and connect to the router to reset it. Also the speed test and diagnostic functions are fake. One just always says it’s fine even when it’s not, and the other tries to open some defunct and completely unrelated website. Pretty lousy app. ### 1/5 — This app never loads *2024-12-10, version 5.0.0* Since getting Viasat I have tried several times to log in and never does it load. I pay enough for the services there should not be this problem! ### 1/5 — The worst EVER! *2024-11-01, version 5.0.0* This is the worst internet service I’ve ever used. I call it Green Acres Internet because we have to climb a pole to get it to work. Overpriced junk and we have no choice. We’re way out in the country and the competition is just as bad or worse!! We hate having to use this junk, believe me. ### 1/5 — Only had 1 day NOT GOOD *2024-10-06, version 5.0.0* THIS IS RIDICULOUS WE HAVE HAD FOR ONE DAY AND IT IS SO SLOW I HATE ALL OF THE ISP’s WHERE I LIVE ONLY A HANDFUL OF ISP SERVICE HERE BUT I CAN TELL YOU I DONT LIKE ANY OF THEM CENTURY LINK HUGHESNET DIRECT TV AND NOW VIASAT ALL BAD WHAT IS THE DEAL IS IT A REQUIREMENT FOR ISP’S TO RUN SLOW INTERNET HAVE THEIR CUSTOMER SERVICE PEOPLE NOT KNOW ANYTHING ABOUT WHAT THEY ARE DOING WHERE YOU JUST GO ROUND AND ROUND WITH THEM. OH AND LIE LIE AND LIE AGAIN TO YOU I DONT KNOW WHAT TO DO ANYMORE. THE GOVERNMENT REALLY NEEDS TO DO SOMETHING ABOUT THIS! THEY NEED TO BE HIT WHERE IT HURTS IN THEIR POCKETBOOKS EVERY TIME A CUSTOMER GIVES A BAD REVIEW AND FINE THEM FOR NOT CATERING TO THEIR CUSTOMERS IT'S NOT EVEN ABOUT THAT IS ABOUT GIVING CUSTOMERS THE SERVICE THEY ARE PAYING FOR. ### 1/5 — worst company *2024-07-29, version 5.0.0* the absolute worst internet company possible dial up is better not only that but talking to anyone from this company you feel like you’re being scammed because it’s all third parties out to india the same call center they run microsoft scams out of stay away from this company the worst ever ### 2/5 — App is just blank since yesterday *2024-06-28, version 5.0.0* Since yesterday the scree is all white, when I click on the app on my I phone. I cannot see how much data is left and nothing! ## Frequently asked questions about My Viasat ### What can I do with the My Viasat app? The My Viasat app allows you to manage your Viasat satellite internet account. You can pay your bill, check your current data usage, access troubleshooting tools for common issues, view your current plan features, and even change or upgrade your service plan. ### How do I pay my bill through the app? The app provides an easy way to pay your bill. You can make a one-time payment directly through the app or update your saved payment method for future billing cycles. ### Can I see how much data I have used? Yes, the app features a 'Check your data' function that allows you to see precisely how much data you have consumed during your current billing cycle. This helps you stay aware of your usage. ### What if I have a problem with my internet service? The app includes 'Get help' functionality with easy-to-use troubleshooting tools designed for common internet issues. This can help you resolve problems quickly without needing to contact customer support. ### Is the My Viasat app free to use? The My Viasat app is free to download and use. However, the application does display advertisements. ## Version history (last 5 releases) ### 5.7.0 — 2026-06-22 Thanks for using the My Viasat app. We've made big fixes and performance improvements to enhance your mobile experience. ### 5.6.0 — 2026-02-26 Thanks for using the My Viasat app. We've made big fixes and performance improvements to enhance your mobile experience. ### 5.5.0 — 2025-12-25 Thanks for using the My Viasat app. We've made big fixes and performance improvements to enhance your mobile experience. ### 5.4.0 — 2025-09-08 Thanks for using the My Viasat app! We’ve made several small improvements and bug fixes to give you a better experience. ### 5.3.0 — 2025-05-22 Thanks for using the My Viasat app! We’ve made several small improvements and bug fixes to give you a better experience. ## Apps similar to My Viasat | App | Rating | Price | Category | | --- | --- | --- | --- | | [My C Spire](https://appshunter.io/ios/app/my-c-spire/id1058009474) | 4.8 (24,876) | Free | Utilities | | [myHughesnet (Mobile)](https://appshunter.io/ios/app/myhughesnet-mobile/id1097579916) | 1.7 (126) | Free | Utilities | | [MyDISH Account](https://appshunter.io/ios/app/mydish-account/id1123102087) | 4.5 (387,820) | Free | Utilities | | [Entergy](https://appshunter.io/ios/app/entergy/id529855219) | 2.7 (1,458) | Free | Utilities | | [My Power Southern Pine Elec MS](https://appshunter.io/ios/app/my-power-southern-pine-elec-ms/id1625330409) | 3.4 (5) | Free | Utilities | | [SmartHub](https://appshunter.io/ios/app/smarthub/id474874963) | 2.7 (1,946) | Free | Utilities | ## More apps by Viasat Inc. - [Ka-Sat Finder for Tooway](https://appshunter.io/ios/app/ka-sat-finder-for-tooway/id434576726) - [MITe](https://appshunter.io/ios/app/mite/id859724760) - [KA-SAT Pointer](https://appshunter.io/ios/app/ka-sat-pointer/id893567688) - [Viasat Browser](https://appshunter.io/ios/app/viasat-browser/id1297568937) - [KA-SAT Pointer FMA](https://appshunter.io/ios/app/ka-sat-pointer-fma/id1318170392) - [Viasat Voice Pro](https://appshunter.io/ios/app/viasat-voice-pro/id1324797894) All apps by Viasat Inc.: https://appshunter.io/developer/859724763 ## Related topics [viasat internet](https://appshunter.io/ios/topics/viasat-internet) · [my viasat](https://appshunter.io/ios/topics/my-viasat) · [viasat](https://appshunter.io/ios/topics/viasat) · [viasat shield](https://appshunter.io/ios/topics/viasat-shield) · [viasat browser](https://appshunter.io/ios/topics/viasat-browser) · [viasat techtools](https://appshunter.io/ios/topics/viasat-techtools) · [vector by viasat connect](https://appshunter.io/ios/topics/vector-by-viasat-connect) · [viasat connect](https://appshunter.io/ios/topics/viasat-connect) · [my indosat](https://appshunter.io/ios/topics/my-indosat) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*