# My Vodafone Ireland

> Mobile account management and rewards for Vodafone Ireland customers. (iPhone/iPad app by Vodafone Ireland Ltd.)

- Source: https://appshunter.io/ios/app/my-vodafone-ireland/id450785639 (this page in markdown: same URL + `.md`)
- Developer: [Vodafone Ireland Ltd](https://appshunter.io/developer/382791335)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.10/5 from 333 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 182 MB
- Languages: American English, European Portuguese
- Released: 2011-08-09
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/my-vodafone-ireland/id450785639/reviews.md

## What is My Vodafone Ireland?

Welcome to the My Vodafone app. With our app, it's easier than ever to manage your Vodafone account right from your phone. Here’s what you can do:
Billing made simple: View and pay your bill with easy management and secure payment options.
Check your monthly allowance
Use the My Vodafone App to keep an eye on your minutes, texts and data.
Manage your account
Check your balance, manage your appointments, and update your personal details anytime, anywhere.
Top up your account
Top up your own pay as you go account or someone else's whenever needed. It’s quick and simple, so you can stay connected with friends and family.
Get access to rewards and special offers
Who doesn’t love rewards? With the My Vodafone app, you can discover exclusive rewards and special offers just for you. It’s our way of saying thank you for being with Vodafone.
Upgrade and customise
Ready for a new phone? Browse the latest models and upgrade directly through the app. Change your plan or add extra services to suit your needs.
Support
Get help and support from TOBi, our virtual assistant

## Key features

- View and pay bills
- Check monthly allowance (minutes, texts, data)
- Manage account details
- Top up pay as you go accounts
- Access rewards and special offers
- Browse and upgrade phones
- Virtual assistant support

## What do users think of My Vodafone Ireland?

Overall sentiment: negative

**Pros**

- 👍 Easy to use (some users)
- 👍 Convenient account access
- 👍 Helpful for managing account
- 👍 Good for checking balance
- 👍 Works well (some users)
- 👍 Great improvement since last version (some users)
- 👍 Customer service excellent (one user)
- 👍 Packages offered are the best (one user)

**Cons**

- 🐛 App crashes frequently
- 🐛 Login issues (incorrect password, not recognizing credentials)
- 🐛 Poor functionality
- 🐛 Unusable for some users
- 🐛 Difficult to navigate
- 🐛 New version has less functionality
- 🐛 App is slow
- 🐛 Top up history missing
- 🐛 Not functional with screen readers
- 🐛 Constantly signs out
- 🐛 Horrible layout
- 🐛 Painful user experience
- 🐛 Nothing works
- 🐛 Useless app
- 🐛 Does not work
- 🐛 App is junk
- 🐛 Regressive step
- 🐛 Beyond frustrating
- 🐛 Shameful
- 🐛 Not an app
- 🐛 Hard to find top up for self
- 🐛 Requires 2-factor verification for WiFi broadband customers
- 🐛 Awful app for home broadband
- 🐛 Never successfully logged in
- 🐛 Logins don't join up
- 🐛 Going around in circles
- 🐛 Unbelievable
- 🐛 Most frustrating experience
- 🐛 Password incorrect all the time
- 🐛 Joke of an app
- 🐛 Invalid number
- 🐛 Cannot set auto top up
- 🐛 Unreliable & unworkable new update
- 🐛 Needs major overhaul
- 🐛 Difficult to distinguish between UK and Ireland apps
- 🐛 App extremely slow
- 🐛 Top up not working properly
- 🐛 Showing error message
- 🐛 Never login
- 🐛 Weak, weak, weak
- 🐛 Login is a disaster
- 🐛 UX is awkward
- 🐛 Difficult to find anything useful
- 🐛 Poor service
- 🐛 Cannot top up
- 🐛 Not recognised as a Vodafone number
- 🐛 Hours on the phone with no results
- 🐛 Poor unreliable
- 🐛 Intermittent login
- 🐛 Chat often not available
- 🐛 Seem to have to keep relaunching app
- 🐛 Update doesn't work
- 🐛 Doesn't care about customers
- 🐛 Blank home page
- 🐛 Takes forever to load
- 🐛 Goes straight to browser page
- 🐛 Terrible update
- 🐛 Difficult to use
- 🐛 Takes so much longer to load
- 🐛 Ridiculous
- 🐛 Constant login attempts
- 🐛 Locks password
- 🐛 Unusable
- 🐛 Garbage
- 🐛 Will not accept phone number
- 🐛 Cannot get past opening screen
- 🐛 Not up to date information
- 🐛 Home page difficult to personalize
- 🐛 Most stupid app
- 🐛 Does not help to register or reset password
- 🐛 Google captcha sticks
- 🐛 No robot check with correct icons selected and no next step
- 🐛 No good for business customers
- 🐛 Cannot see usage stats for other phones
- 🐛 Users of other phones can't see usage stats
- 🐛 Needs to expand capability
- 🐛 Garbage App for European Company
- 🐛 Needs UK support
- 🐛 Fix the Vodafone website
- 🐛 Doesn't work since install
- 🐛 Old app was perfect. New one is awful
- 🐛 Rubbish app
- 🐛 Never seen as bad
- 🐛 Information about usage allowance is incorrect
- 🐛 Quick to send text to sell, slow to inform of problems

**Commonly reported bugs**

- Issues topping up
- No way to open an account
- No way to get a new number
- No way to port in an old number
- Don't know how an eSIM works
- Application does not work well with screen readers
- Many pages crash entirely
- Pages appear blank with screen readers
- App constantly signs out
- New version has less functionality
- Top up history is gone
- App only shows Voda logo
- App has never done anything
- Nothing works
- App is junk
- Hard to navigate
- Cannot find where to top up for myself with a voucher
- Requires 2-factor verification using an Irish mobile number for WiFi broadband customers
- Cannot log into Vodafone broadband app
- Online account doesn't give access to wifi controls
- Registration asks for mobile number but won't accept landline
- App crashes so much
- Never login telling me password incorrect all the time
- App doesn’t allow registration
- Keeps saying invalid number
- Cannot set auto top up
- App wants to create another password for auto top up
- Auto top up gives a failure
- System was being updated (historical issue)
- App extremely slow
- Top up not working properly
- Showing error message
- Login telling me password incorrect all the time
- App doesn’t allow me to register
- Keeps saying invalid
- Cannot set auto top up
- App wants me to create another password
- Gives a failure after creating password for auto top up
- App updated and working (historical issue)
- App takes a long time to load
- Top up not working properly
- Showing error message
- Never login telling me password incorrect all the time
- App doesn’t allow me to register
- Keeps saying invalid
- Cannot set auto top up
- App wants me to create another password
- Gives a failure after creating password for auto top up
- App updated and working (historical issue)
- App takes a long time to load
- Top up not working properly
- Showing error message
- App tells you it’s not ready yet
- Sends you to their website
- Website doesn’t recognize credentials
- New version 6 has removed call history
- App is slow
- Nothing short of unusable
- No functionality
- Can’t see my bill
- Can’t buy anything
- Can’t chat
- Can’t get any info whatsoever
- Redesign requires logging in multiple times
- Wait ages for it to load
- Page displays as “unavailable “
- Old version was much better
- App has been dysfunctional since overhaul
- Over 15 attempts with techs, re-register, new password, then won't work with App
- Login is a disaster
- Doesn’t sync email and phone number to one password
- Easy to lock yourself out
- UX is awkward
- Difficult to find anything useful
- Difficult to perform basic actions like updating account address
- Since website/app update cannot top up
- Not recognised as a Vodafone number
- Hours on the phone with customer service with no results
- App was updated, previous version worked well
- Intermittent whether it logs you on
- Can you get this simple info - no not always
- Chat often not available
- Seem to have to keep relaunching app
- App told me to enter a new password, but it was wrong
- App threw me out after attempting to change password
- App logs in and tries to load home page but it’s blank
- Have to restart the app numerous times to actually log in
- Other times it logs me in but goes straight to the browser page
- Takes forever to actually load the page
- Login telling me password incorrect all the time
- Updated version of the app is difficult to use
- Takes so much longer to load everything
- To send a text message, you have to type the contact number, say what country, type message, go through diagrams/tests
- Takes over 5 minutes to send a text message
- When you select remember me it tries to constantly log you in until it locks your password
- No way to stop constant log ins
- Pop ups telling you your password is incorrect
- Log in, it tells me my password is wrong
- Change my password, log in, it tells me my password is wrong
- Will not accept my phone number
- Can’t get past the opening screen
- Half the time my info is not available because of system upgrades or other excuses
- Old app was perfect. New one is awful
- Generally, with Apple has problem with uploading and update the bills
- Do not have an accurate view of your bill unless you refresh two three times or visit it again next day
- Absolutely rubbish app
- Currently have never seen as bad
- Information about my usage allowance is incorrect
- Don’t know what I have left of my allowances
- Not up to date information on data usage
- Home page is difficult to personalize
- Does not help you to register or reset your password
- Google captcha also sticks
- You select all required icons and there is no a link or button to proceed
- Three screenshots of the no robot check with correct icons selected and no next step
- Not so useful if you've a business account
- Downright unhelpful if you've a business account
- Can only see usage stats on my phone for my phone
- Can't see usage stats for other phones on the account
- Users of those other phones can't see their usage stats at all
- Doesn't work since install
- I'm sure if it worked it would be a good app to have

**Most requested features**

- Ability to view available minutes, data, international minutes
- Improve functionality for screen readers for blind people
- Distinguish appearance of UK and Ireland apps
- Expand app capability for business customers to see usage stats for all phones on the account
- Add UK support
- Fix the Vodafone website
- Improve login process to sync email and phone number to one password
- Make it easier to find where to top up for oneself using a voucher
- Add dark mode option
- Improve filtering for usage in or out of bundle
- Add call history
- Allow registration with landline number for broadband
- Make app functional for WiFi broadband customers outside of Ireland
- Allow users to see usage stats for other phones on a business account
- Allow users of other phones on a business account to see their usage stats

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/my-vodafone-ireland/id450785639/reviews.md

### 1/5 — Useless

*2026-08-20, version 8.10.1*

Try finding support for connecting a 2.4Ghz device or managing wifi. Useless. Do Better.

### 4/5 — Balance

*2026-07-24, version 8.9.1*

Can’t see balance on app

### 1/5 — Didn’t fail to impress

*2026-07-21, version 8.9.1*

Never seen so many lags and bugs in iOS app before. This should absolutely compete with those games people make to intentionally annoy the player. 30 screens will come up and disappear before it takes you where it should. 8/10 times app will simply be stuck on loading screen. This is miserable and as iOS engineer myself I know how exactly dev team made it terrib.  Miserable attempt to use the same codebase for every platform including web. 0 adaptation for iOS platform to make it somewhat usable forget about convenient and well integrated. Keep saving your scam money to feed CEO’s instead of investing in convenient product. Be stuck in 2010s with this level of “innovation”

### 1/5 — Poor functionality

*2026-01-13, version 8.7.0*

Issues topping up with this app

### 1/5 — just don’t

*2025-12-30, version 8.6.0*

You guys officially suck. There’s no way to open an account. There’s no way to get a new number. There’s no way to port in an old number. You don’t know how an eSIM works. Quit burning turf and get a solar panel or something.

### 1/5 — Not functional with screen readers for blind people.

*2025-12-11, version 8.6.0*

This application does not work well, for blind people, using screen readers. It is unusable on both my Sony phone, containing my Irish SIM card, and Apple iPhone. Many pages crash entirely, and state that something went wrong, please try again. or, they appear to load for a moment, but appear blank, with screen readers. Therefore, there is no content which one can listen to. Then, the page crashes and states that something went wrong, please try again. Screenshots of this problem would not help you, as with screen readers, you are listening to what is being read aloud on the page. I was attempting to save a card to pay with, to my account. But cannot do it and cannot look at many other aspects of my account with this application. The only ways for me to pay my bill, are to call in, or use the website. Beyond frustrating! If someone contacted me directly, I’d be happy to assist in helping this application to function better for blind people.

### 1/5 — Always been awful

*2025-12-02, version 8.6.0*

Ive been with vodafone for 11 years and the app has always been awful. Constantly signs me out, the layout is horrible and the user experience is painful. For a phone company it would be expected that their app is useable and not painful to navigate yet here we are.

### 2/5 — New version worse!

*2025-09-30, version 8.5.0*

New version of app has less functionality. Used to enable to view available minutes, data, international minutes. That is now not available (or too hard to find). Have to log in ok the website to see that now. Regressive step!

### 1/5 — Useless mobile app

*2025-08-04, version 8.3.1*

Nothing works; this app is junk. There is zero support from vodaphone. ecare and developers remain wholly unresponsive. Vodaphone IE is a 100% complete waste. … shameful!

### 1/5 — Top up history is gone

*2025-08-01, version 8.3.1*

Where is top up history? I need it for reimbursement

## Frequently asked questions about My Vodafone Ireland

### What can I do with the My Vodafone app?

The My Vodafone app allows you to manage your Vodafone account directly from your phone. You can view and pay your bills, check your monthly allowance for minutes, texts, and data, and top up your pay as you go account. It also provides access to exclusive rewards and offers, and lets you browse and upgrade your phone or change your plan.

### Is the My Vodafone app free to use?

Yes, the My Vodafone app is free to download and use. While the app itself is free, it does contain advertisements. Any purchases made within the app, such as phone upgrades or plan changes, will be subject to their respective costs.

### How do I check my data usage?

You can easily check your monthly data allowance, along with your minutes and texts, by opening the My Vodafone app. Navigate to the 'Check your monthly allowance' section to see your current usage and remaining balance.

### Can I get help if I have a problem?

Yes, the app offers support through TOBi, a virtual assistant. You can get help and answers to your questions directly within the app. For more complex issues, you may need to contact Vodafone customer service through other channels.

### What kind of rewards can I get?

The My Vodafone app provides access to exclusive rewards and special offers specifically for Vodafone customers. These can include discounts, promotions, or other benefits as a thank you for being a Vodafone subscriber. You can discover these by browsing the 'rewards and special offers' section of the app.

## Version history (last 5 releases)

### 8.10.1 — 2026-08-11

Bug fixes and performance improvements

### 8.10.0 — 2026-07-28

Bug fixes and performance enhancements.

### 8.9.1 — 2026-05-07

Bug fixes and performance enhancements.

### 8.9.0 — 2026-04-16

Bug fixes and performance enhancements.

### 8.8.0 — 2026-03-13

Bug fixes and performance enhancements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*