# My Vodafone Portugal

> Vodafone Portugal app for managing mobile, internet, and TV services. (iPhone/iPad app by Vodafone Portugal Comunicacoes Pessoais, S.A..)

- Source: https://appshunter.io/ios/app/my-vodafone-portugal/id400485671 (this page in markdown: same URL + `.md`)
- Developer: [Vodafone Portugal Comunicacoes Pessoais, S.A.](https://appshunter.io/developer/294931003)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.40/5 from 221 App Store ratings · 25 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 209 MB
- Languages: American English, European Portuguese
- Released: 2022-06-13
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-vodafone-portugal/id400485671/reviews.md

## What is My Vodafone Portugal?

Mantenha-se conectado a qualquer hora e em qualquer lugar. Explore a App My Vodafone para uma gestão simplificada de todos os seus produtos e serviços Vodafone.
Aceda à App My Vodafone e aproveite todas as funcionalidades:

Monitorização de consumos
•	Consulte o seu consumo de dados, minutos e SMS, e a data de renovação dos serviços;
•	Defina alertas de limites de tráfego.
Faturas, carregamentos e saldo
•	Consulte o saldo do seu telemóvel pré-pago e efetue carregamentos;
•	Obtenha as suas faturas e histórico de movimentos;
•	Configure o Débito Direto e a Fatura Eletrónica e faça pagamentos em segurança.
Gestão de todos os serviços
•	Gira todas as suas contas e serviços associados;
•	Altere o seu tarifário, melhore o seu pacote e adira a novos serviços.
Ofertas personalizadas
•	Aproveite promoções únicas, criadas exclusivamente para si.
eSIM
•	Troque seu cartão físico SIM pela versão digital em poucos passos.
Ofertas Clube Viva
•	Consulte os seus pontos disponíveis e troque-os por descontos na loja online em equipamentos e acessórios.
Ofertas Happy
•	Descubra os descontos exclusivos para Clientes em produtos Vodafone e outras marcas de diversas categorias;
•	Gire a roda Happy Days e ganhe prémios todas as semanas.
Yorn Shake It
•	Exclusivo para Clientes Yorn. Basta agitar o telemóvel para poder ganhar uma variedade de prémios.
Apoio ao Cliente 24 horas
•	Esclareça as suas questões em qualquer momento com a ajuda do chat TOBi;
•	Verifique o estado do seu serviço fixo.
Descarregue já e tenha todos os seus produtos e serviços Vodafone num único lugar.

## Key features

- Monitor data, minutes, SMS usage
- View and pay bills
- Top up prepaid credit
- Manage services and plans
- Access personalized offers
- Digital eSIM management
- Customer support chat

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/my-vodafone-portugal/id400485671/reviews.md

### 1/5 — Unusable and Deceptive

*2026-05-03*

Strange, complicated, and unusable. It's not a real app, totally useless

### 1/5 — No Good

*2025-10-16*

It was supposed to be where I track my usage for my e-sim, but o can’t get past the two factor authentication screen, therefore, I am unable to track my e-sim usage.

### 1/5 — Buyer beware

*2025-10-15*

I purchased an internet only plan for my trip.  I was never able to use it and was constantly given the runaround.  Will not help you online, so make sure you’re ok with going to a physical store when you need help.

### 1/5 — Unusable and Deceptive

*2025-08-01*

Strange, complicated, and unusable. It's not a real app, it just displays the mobile version of the website.

### 1/5 — Company is okay; software is horrible

*2025-04-09*

Vodafone itself is okay but the app works horribly on my iPad

### 1/5 — Don’t fix what’s not Broken

*2025-02-16*

New app you cant see how many days you have left on my prepaid data plan , why would you remove this from the app is just unacceptable

### 2/5 — New terms of service that removes features

*2025-02-06, version 7.0.8*

New terms of service require agreeing to use personal location and usage data and share this to third parties to use the app. This does not seem to comply with regulations in EU. 
 “If you do not agree you can still use the website”. 
Yet, the Website is missing many features from the app such as Apple Pay and entering a custom payment amount. The website only allows payment of €5,15,25,37.50, no custom amounts.
The app does not allow secure 2-factor authentication such as TOTP.

### 1/5 — Unusable after the most recent update

*2025-01-09*

I used to love this app.  It was easy to manage my home and mobile services.  After the update the app rarely works and most times won’t even launch.  When it does launch the features are hard to use (switch between services) and Apple Pay has been completely removed.  If you’re not already a user,  I wouldn’t bother using the app and just use the (not so great but better than the app now) web page.

### 1/5 — New app is several steps back

*2024-12-02*

The new version of the app seems to just be a redesign for a redesign’s sake, while making the app significantly slower to load and harder to use. Topping up my phone using Apple Pay is something that now takes 3-4 minutes with all the loading that happens (even on a 500Mbps connection), when previously this would take maybe 1 (already much longer than necessary). A lot of data is now only shown on a pop-up webpage and requires several taps to access. 

The previous version of the app wasn’t “good”, but at least it worked. This new version is neither.

### 1/5 — Wrong 2 factor auth

*2024-11-20*

This app was working fine until April 2024. I did not use it for a while and now it is asking for a phone number for the two factor authentication. The problem is that the phone has to be a national phone number. I live in USA and I use this app to recharge the internet cards I buy when I come to Portugal. I cannot use this app anymore because it does not accept a US phone (where I have the app installed). This app might be the worst app I have used.

## Frequently asked questions about My Vodafone Portugal

### What does the My Vodafone Portugal app do?

The My Vodafone Portugal app allows users to manage all their Vodafone products and services in one place. You can monitor your data, minutes, and SMS consumption, view and pay bills, top up prepaid credit, and manage your account settings.

### What are the key features of the My Vodafone Portugal app?

Key features include monitoring consumption, accessing bills and payment history, topping up prepaid credit, managing all your services and plans, accessing personalized offers, switching to eSIM, and getting 24-hour customer support via chat.

### Is the My Vodafone Portugal app free to use?

Yes, the app is free to download and use. While the app itself is free, it is designed to manage Vodafone services, which are paid services. There are no in-app purchases mentioned for the app's functionality.

### Who is the My Vodafone Portugal app for?

This app is specifically for Vodafone Portugal customers. It is designed to provide a convenient way for them to manage their mobile, internet, and TV services, view billing information, and access exclusive offers.

### How can I get help with my Vodafone services using the app?

The app offers 24-hour customer support through the TOBi chat feature. You can use this to clarify your questions at any time. Additionally, you can check the status of your fixed services within the app.

## Version history (last 5 releases)

### 7.9.0 — 2026-08-11

Melhorias na experiência de utilização.

### 7.8.1 — 2026-06-08

Improvements to the user experience.

### 7.8.0 — 2026-05-26

Melhorias na experiência de utilização.

### 7.7.1 — 2026-04-30

Melhorias na experiência de utilização.

### 7.7.0 — 2026-04-02

Melhorias na experiência de utilização.

## Apps similar to My Vodafone Portugal

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [my MEO - Área de Cliente](https://appshunter.io/ios/app/my-meo-area-de-cliente/id451196139) | 4.1 (144) | Free | Utilities |
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## More apps by Vodafone Portugal Comunicacoes Pessoais, S.A.

- [Vodafone Paredes de Coura](https://appshunter.io/ios/app/vodafone-paredes-de-coura/id619953271)
- [amigo](https://appshunter.io/ios/app/amigo/id1584978300)

All apps by Vodafone Portugal Comunicacoes Pessoais, S.A.: https://appshunter.io/developer/294931003

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*