# My Vodafone Romania — user reviews

> 84 indexed App Store user reviews of My Vodafone Romania by Vodafone Romania, rated 1.80/5 from 83 ratings.

- Source: https://appshunter.io/ios/app/my-vodafone-romania/id468772675/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-vodafone-romania/id468772675.md
- Rating breakdown: 5★ 15 · 4★ 2 · 3★ 1 · 2★ 2 · 1★ 63

## Newest reviews (18 of 84)

### 2/5 — Dezamagitor

*2026-01-27*

Se incarca greu, se tot deconecteaza, nu e deloc usor de intuit unde gasesti una alta, nu poti plati factura cu Apple Pay. Doar esti bombardat de oferte. Foarte slaba aplicatia

**Developer response:** Buna! Multumim pentru feedback! Ne poti ajuta, te rugam, cu mai multe detalii privind experienta ta in utilizarea aplicatiei? Ne poti scrie un mesaj privat https://myvdf.ro/TOBi_MyVodafone. Ganduri bune! Ionut

### 2/5 — Prea complicata

*2024-01-19, version 7.5.5*

Comparativ cu alti operatori, complicat de găsit informațiile importante. In loc ca meniul principal sa arate creditul, pachetele activate și cost control, e plin de oferte și promoții. Asistentul e inutil. Iar la încărcare, a dispărut 0.01centi ceea ce face restul de 0.99 inutili pentru că nu poți alege sa încarci cu cât vrei.

### 1/5 — Stay away from Vodafone Romania

*2023-12-07, version 7.5.3*

Stay away from Vodafone Romania.

First, the app is not friendly at all. I have a prepaid number that I can't add to my Vodafone account ( I received an error that said the number is not active in the network) even though in the settings of my account, I have that number. I had to confirm the number by receiving a code on that number.
The functionality of the app doesn't let you do much and it's complicated to see how much data, minutes SMS etc you used or have. Heaps of ads that are not important in trying to sell your stuff.
Second, customer service on prepay ( I don’t have a plan with them because you need to sign a 2-year contract to have a plan… and yeah no other option of a plan without a 2-year contract) is rubbish. 
I’ve talked 3 times with customer service and asked for help with the issue I mentioned above and nobody tried to help. They promised to call back and make sure things were sorted but never called. The bigger issue is that people in Vodafone shops don’t know about the prepaid service offered by Vodafone and they can’t help you… probably too busy trying to sell plans and helping people doesn't bring them bonuses and $$$.
I am on my way to another carrier in the next few days.
Conclusion, stay away from Vodafone or my Vodafone.

### 1/5 — App doesnt’t work

*2023-07-10*

If you don’t sign in often enough or everyday, the app won’t load. It keeps showing the logo loading. You have to remove and download it again and log in. I only use it to pay online.

### 1/5 — Mentenanta

*2023-03-31, version 7.3.0*

Ba frate , de o luna sunteti in lucrari de mentenanta ? Bag ****-n vodafonu ma tii !

### 1/5 — O experienta neplacuta. Oribila.

*2023-03-31, version 7.3.0*

1. totul se afiseaza in reluare in aceasta aplicatie 2. cand reusesti sa intri in chat cu un operator, te pune sa dai detalii despre cand ai incarcat, ce oferta ai samd de parca ai fi un strain - pai bai cretinilor, daca eu ma autentific cu user, parola, nr tel, biometrics, la ce ma mai puneti inca o data sa ma verificati, cand aveti toate dovezile ca eu care tastez in aplicatie sunt acelasi cu posesorul numarului de telefon?

### 1/5 — Do not download

*2023-03-25, version 7.3.0*

The application is absolutely worthless

### 1/5 — Nu functioneaza

*2023-03-16*

Aplicatia nu functioneaza, nu porneste

### 1/5 — Nu mai funcționează

*2023-02-21, version 7.2.7*

Aplicația nu se deschide pe iPhone 14 Pro. iOS 16.3.1

### 1/5 — Poor consistency

*2023-02-18*

The most important thing as everyone might agree is to see your invoices and your plan’s details. Only once in the past 5 months the app has been showing my account’s details, the rest of the time is only showing general info, lots of pointless advertising and the only thing about my account that you’d be able to see is my user name and phone number. Can’t understand the lack of inconsistency, mainly since I’ve seen my account’s details at some point.

### 1/5 — garbage app

*2023-01-05*

written by wannabe developers, with zero usability, and zero scalability. this app works 10 days per year the rest you’re stuck on a red screen with no possibility to make sense of it. The self described developers have absolutely no clue on how to leverage face recognition, how to send credentials and how to receive the authorization during authentication. They also think that asking for redundant authentication artifacts makes for a secure app … honestly, this is a perfect example of what an app shouldn’t be.

### 1/5 — Its not working

*2022-12-14*

Report: Something went wrong try again…

### 1/5 — Does not work

*2022-10-21, version 7.1.5*

It does not open

### 1/5 — Bad store

*2022-09-07, version 7.0.6*

Do not download this version!

### 1/5 — DO NOT DOWNLOAD!!!

*2022-07-06*

I like my Vodafone mobile service, but the app is worthless. Do not download!

Not once in 6 months has this app let me log in. It keeps me in a loop of validating my email and sending codes again and again. Then when it has finished that cycle and finally let’s me try and log in I always get a screen telling me that something is wrong on Vodafone’s end and I can’t log in. The website is just as bad. I hate having to go to the nearest Vodafone store, wait inline and paying in person, when I should be able to pay online. What should take a minute or two with a decent app becomes a time wasting trip.

### 1/5 — Aplicatie inutilizabila

*2022-07-01, version 7.0.0*

De fiecare data cand apas pe ceva ma logheaza afara din aplicatie

### 1/5 — No English language

*2022-06-18, version 6.9.8*

iPhone 12 Pro max. Can’t switch to English.

### 1/5 — huuge devs fail

*2022-05-04*

Available only on AppStore Romania & AppStore US; they did not choose "regional" EU to be available on my dutch AppStore for example. MyOrange Romania, for example, it's available in my dutch AppStore!  What do dutch foreigners have to do if they visit Romania, create a Romanian account for iTunes??! Lazy devs, push this app on all AppStore from EU as it should be!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbadge application…

*2026-04-16*

I am using for the past few years every time when I come to Romania but this time, I’ll switch to Orange.
Every time it gets me 6 euro but it still tells me that my credit is gone! So, I’ll need to go and start fresh with another sim.
I can’t log in from USA or from Romania, either. They charge you 2.5 euro to talk to them.
Scammers…

**Developer response:** Hello! We would like to verify and remedy the situation you encountered, so please send us a private message by accessing https://myvdf.ro/TOBi_MyVodafone, with all your account details. Kind thoughts! Ancuta

### 1/5 — Garbage

*2026-02-26, version 7.10.14*

Pure garbage

### 1/5 — Bad App

*2025-09-23*

Had to pay twice because the app did bot function correctly.

**Developer response:** Hello! We recommend you to write to us here: https://myvdf.ro/TOBi_MyVodafone so we can see what is going on and help you use your account properly. Thank you! Corina

### 1/5 — Richtig schlecht

*2025-05-31*

Die App hängt sich ständig auf, ich bezahle jedes Mal doppelt meine Rechnung. Ihr seit so unfähige Leute.

### 1/5 — Can change the language

*2025-05-12*

The app doesn’t allow you to change the language to your preferred language, it’s only in Romanian, no english or any other language, very disappointing…

**Developer response:** Hello! Thank you for your feedback! We are constantly analyzing the wishes of Vodafone users in order to improve our services. Ionut

### 1/5 — Complet inutilă

*2025-03-12, version 7.9.15*

Un “rahat” de aplicație, complet inutila, în aplicație am cost suplimentar 0 (zero) euro iar pe factura apar 77 lei in plus fata de cat plătesc normal. In schimb imi baga pe gat tot felul de oferte inutile și irelevante față de interesele mele. Rușine Vodafone Romania.

### 1/5 — Aplicația are funcții minimale iar chatbot-tul este fără folos…

*2024-12-15, version 7.9.10*

Aplicația are funcții minimale iar chatbot-tul este fără folos…
Nu este opțiune să comunici cu nimeni cu excepția comunicării prin telefon. Nu chat, nu email…iar chat-ul este cu un chatbot bazal care nu înțelege limbaj natural…

### 1/5 — Useless

*2024-06-25*

This App doesn’t do what it should. Several basic functions are just not there. If we want anything done we need to go to a vodaphone store. We will go to a different provider.

### 1/5 — Atentie la credit

*2024-05-19, version 7.8.1*

Cei mai mari hoti dintre retelele mobile. Astazi mi-au FURAT in adevaratul sensal cuvantului 4,4 euro din credit, eu neutilizand nimic si telefonul fiind conectat si la wifi din casa. Rusine Vodafone Romania,faceti orice este posibil pentru a fura creditul de pe cartele in roming.

### 1/5 — Plina de reclame.

*2024-04-20, version 7.7.0*

Nici nu mai poti accesa Cost Control. Doar reclame si promotii inutile. Niste incompetenti ahtiati dupa rezultate pe termen scurt in detrimentul loializarii clientilor pe termen lung.

## Most praised reviews (10 highest-rated)

### 5/5 — I recommend this app

*2024-02-28*

You can easily manage the phone numbers you own.

### 5/5 — Language

*2023-03-15*

How can I change the language To English

### 5/5 — Recenzie

*2019-08-25, version 3.4.15*

Este ok dar când deschid cadourile merge greu.

### 5/5 — Este misto

*2019-08-18, version 3.4.15*

Amazing

### 5/5 — Îmi place!

*2017-10-16, version 3.0.5*

De ce îmi apare tutorialul de fiecare dată când deschid aplicația? Este puțin enervant!
În schimb dau 5 stele pentru schimbare. Îmi place!

### 5/5 — Excellent!

*2017-09-17*

The new application looks fantastic, great job Vodafone!

### 5/5 — Great App!

*2014-02-01, version 1.6*

Good job, Vodafone!

### 5/5 — Bun

*2013-01-13, version 1.2*

Merge bine

### 5/5 — Utila

*2012-12-12, version 1.2*

Ar fi interesant daca am putea activa/dezactiva diferite servicii din cadrul aplicatiei (de ex. Casuta vocala, roaming etc.).

### 5/5 — Super utila aplicatia.

*2011-11-19, version 1.1.1*

Imi place

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
