# My Vodafone (UK) — Bills, Data, Rewards & Support

> Vodafone UK account management, usage tracking, billing, and rewards. (iPhone/iPad app by Vodafone UK Ltd.)

- Source: https://appshunter.io/ios/app/my-vodafone-uk/id370901726 (this page in markdown: same URL + `.md`)
- Developer: [Vodafone UK Ltd](https://appshunter.io/developer/370901729)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.28/5 from 853,297 App Store ratings · 137 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 683 MB
- Languages: American English
- Released: 2010-06-07
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-vodafone-uk/id370901726/reviews.md

## What is My Vodafone (UK)?

The My Vodafone app helps you focus more time on living and less on life admin. Easily keep tabs on your usage, check your latest bills, manage your Vodafone account details and enjoy tailored treats with VeryMe Rewards, all at your fingertips.


You can also:


•	Upgrade your plan (if eligible)
•	Get 24/7 help and support from TOBi, our virtual assistant
•	Add extras (like additional data or international call credit)
•	Set controls and limits so you don’t overspend 
•	Get an instant trade-in saving guarantee
•	Check your battery health using the Battery Refresh tool
•	Top up or activate a top up voucher
•	Change your Vodafone plan 
•	View your network and Wi-Fi speed
•	Seamlessly switch between your accounts and subscriptions


Things to remember:


•	You must be on a device with your Vodafone UK SIM card to use the app
•	The first time you use the app, you’ll need to be connected to our mobile network or Wi-Fi to register your device. If you don’t have an inclusive data allowance this will be charged at your standard rate
•	The My Vodafone app is free to use, but any data you use to access VeryMe Rewards or other functions will be taken from your monthly allowance or credit
•	If you’re new to Vodafone or have recently upgraded, your account information won’t be available until after your first bill
•	For more help with the app, visit our My Vodafone app page
•	Having app issues? Email us at MyVodafoneApp@vodafone.co.uk

## Key features

- Usage tracking
- Bill management
- Account details
- VeryMe Rewards
- Virtual assistant support
- Spending controls
- Plan upgrades

## Recent user reviews (10 of 137)

All indexed reviews: https://appshunter.io/ios/app/my-vodafone-uk/id370901726/reviews.md

### 1/5 — Most money grabbing worthless network ever

*2026-08-24, version 10.84*

Pathetic and incompetent
They overcharged me, then tried to act as if they didn’t and then said the text was fraud but it’s their contact that gives me codes to enter their sites/apps and when called out they rather acted as if I’m lying to avoid working .
The AI chatbot is so bad it makes me want to destroy AI.
The employee’s would rather find ways to transfer you than to ever fix the problem. 
They always send you generic numbers so you’re forced to never talk to the team you wish to without several transfers.
They purposefully hire less people because they believe the waiting and lengths of waiting would convince you to just get the call over with than to actually resolve anything

### 5/5 — Mr

*2026-08-23, version 10.84*

Good

### 3/5 — Easy to use

*2026-08-21, version 10.84*

Easy to navigate and very informative

### 3/5 — 3

*2026-08-19, version 10.84*

It could be better for singles   And be a lot cheaper than it is

### 5/5 — Mr.

*2026-08-18, version 10.84*

Very good

### 4/5 — Pretty good!

*2026-08-18, version 10.84*

Billing information is displayed clearly

### 1/5 — Crashes Opening Bill

*2026-08-17, version 10.84*

Try to open your bill and it immediately crashes.

### 1/5 — Worst mobile provider and support team

*2026-08-14, version 10.84*

Was not allowed to make payments via Apple Pay. Payments took weeks to process and queries where passed to Indian locals who did not understand the language. Awful management, awful service and awful understanding. Avoid at all costs.

### 1/5 — Just Ask Once doesn’t work

*2026-08-13, version 10.84*

The advisors tell you the chat will stay open or can be access from TOBi, but this is not true. It just starts a new chat.

### 1/5 — How is this app half a GB

*2026-08-07, version 10.83*

It’s a billing, account view and support app. How have you managed to make it half a GB in size that your customers probably will need to download over their mobile data…

## Frequently asked questions about My Vodafone (UK)

### What can I do with My Vodafone?

My Vodafone allows you to track your data and call usage, view and pay your bills, manage your account details, and access exclusive offers through VeryMe Rewards. You can also get support from TOBi, Vodafone's virtual assistant, and set spending controls.

### Is My Vodafone free to use?

Yes, the My Vodafone app is free to download and use. However, any data used to access the app's functions, including VeryMe Rewards, will be deducted from your monthly data allowance or credit.

### How do I get help if I have issues with My Vodafone?

You can get 24/7 help and support from TOBi, our virtual assistant, directly within the app. For further assistance, you can also email the support team at MyVodafoneApp@vodafone.co.uk.

### When will my account information be available in My Vodafone?

If you are new to Vodafone or have recently upgraded your plan, your account information may not be available in the app until after your first bill has been generated.

### What devices can I use My Vodafone on?

You must be on a device with your Vodafone UK SIM card to use the My Vodafone app. The app is available for devices running iOS and Android.

### How often is My Vodafone updated?

The latest version of My Vodafone is 10.82, released on June 16, 2026. Updates typically include new features, bug fixes, and performance improvements to enhance your experience.

### What is the age rating for My Vodafone?

My Vodafone has an age rating of 4+, meaning it is suitable for users of all ages. The app is designed to be user-friendly for a wide audience.

### Can I manage multiple Vodafone accounts in My Vodafone?

Yes, you can seamlessly switch between your accounts and subscriptions within the My Vodafone app, making it convenient to manage multiple Vodafone services.

## Version history (last 5 releases)

### 10.84 — 2026-08-12

This release includes performance improvements, bug fixes and a few subtle tweaks to make everything feel smoother.

### 10.83 — 2026-07-27

This release includes performance improvements, bug fixes and a few subtle tweaks to make everything feel smoother.

### 10.82 — 2026-06-16

This release includes performance improvements, bug fixes and a few subtle tweaks to make everything feel smoother.

### 10.81.1 — 2026-05-21

This release includes performance improvements, bug fixes and a few subtle tweaks to make everything feel smoother

### 10.81 — 2026-05-18

This release includes performance improvements, bug fixes and a few subtle tweaks to make everything feel smoother

## More apps by Vodafone UK Ltd

- [Official Glastonbury App 2025](https://appshunter.io/ios/app/official-glastonbury-app-2025/id6502346488)

All apps by Vodafone UK Ltd: https://appshunter.io/developer/370901729

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
