# My Vodafone

> Unified app for managing Vodafone mobile, prepaid, and home services. (iPhone/iPad app by Vodafone Greece.)

- Source: https://appshunter.io/ios/app/my-vodafone/id386764438 (this page in markdown: same URL + `.md`)
- Developer: [Vodafone Greece](https://appshunter.io/developer/375967694)
- Category: Utilities, Business
- Price: Free
- Rating: 2.90/5 from 614 App Store ratings · 244 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 215 MB
- Languages: American English, Greek
- Released: 2016-09-16
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/my-vodafone/id386764438/reviews.md

## What is My Vodafone?

My Vodafone application is updated so that you can make the most of your connections! The application is fully redesigned to provide more features to Vodafone Mobile and Vodafone Home subscribers. Now you can manage both your mobile and fixed line from the same Vodafone application!
 
With the brand new My Vodafone you can:
 
Vodafone Mobile
 
• Easily control your usage (Voice, Internet & SMS) on your mobile or your favorite Wear OS device!
• Activate extra bundles (Voice, Internet & SMS)
• View and Pay your bill via Credit or Debit card (Mastercard, Visa, Diners) or via Apple Pay / Google Pay
• Be the first to know and activate Vodafone Thank you offers
• Report a network issue with Vodafone Network Guarantee
• Check your network speed
• Control your network quality
 
Vodafone Prepaid
 
• Easily control your current balance and bundles (Voice, SMS, Data) on your mobile or your favorite Wear OS device, and activate the bundles you need
• Top up via Credit or Debit Card or Scratch card
• Discover offers designed for you
• Be the first to know and activate Vodafone Thank you offers
• Report a network issue with Vodafone Network Guarantee
• Check your network speed
• Control your network quality
 
Vodafone Kartoprogramma
 
• Easily control your current balance and bundles (Voice, SMS, Data) on your mobile or your favorite Wear OS device!
• Activate extra bundles (Voice, Internet & SMS)
• Top up via credit or debit card or scratch card
• View your monthly bill and download its pdf
• Be the first to know and activate Vodafone Thank you offers
• Report a network issue with Vodafone Network Guarantee
 
Vodafone Home
 
• View and Pay your bill via Credit or Debit card (Mastercard, Visa, Diners) or via Apple Pay / Google Pay
• Change Wi-Fi settings
• Report an issue
• Check your Network Quality by performing a Speed Test
• Be the first to know and activate Vodafone Thank you offers
 
Support
 
With My Vodafone, you have easy access to Customer Service wherever you are.
• You can perform Live Chat with the Customer Care team
• You can contact your Personal Advisor or Customer Care via email
• You can search for the nearest Vodafone shop through an interactive map
• You have access to FAQs for Mobile and Fixed related issues

## Key features

- Control usage (voice, internet, SMS)
- Activate extra bundles
- View and pay bills
- Top up prepaid balance
- Report network issues
- Check network speed and quality
- Live chat with customer support

## What do users think of My Vodafone?

Overall sentiment: negative

**Pros**

- 🚀 Works well when it works
- 👍 Easy to use
- 🤩 Great gift
- 💯 Wonderful
- 🙌 Really appreciated

**Cons**

- 🐛 Doesn't recognize phone number
- 🐛 Can't login
- 🐛 Language issues
- 🐛 Technically doesn't work
- 🐛 Bugged
- 🐛 Completely broken
- 🐛 Doesn't work
- 🐛 Useless

**Commonly reported bugs**

- App crashes after update
- Login issues
- Language switching problems
- Incompatibility with certain devices/regions

**Most requested features**

- More Thank You offers
- Ability to change language
- Fingerprint/Face ID login

## Recent user reviews (10 of 244)

All indexed reviews: https://appshunter.io/ios/app/my-vodafone/id386764438/reviews.md

### 1/5 — Can't access account

*2026-08-21, version 4.17.18*

Can't access account. Such a waste of time.

### 4/5 — Does what is supposed to

*2026-08-17, version 4.17.18*

When it works it works

### 1/5 — Useless for expats

*2026-08-16, version 4.17.18*

Have it installed but cannot get into my account because my phone is set to US. Yet another app created by bureaucratic German micromanagers.
!! To recharge your CallYa without this stupid app (for Germany) go to https://www.vodafone.de, create an account or log in, click on user icon -> My Vodafone, scroll down to “Jetzt aufladen”, and do it through that form. 
Alternatively, one can add the contract to the account, but it requires some number that is in the PW locked PDF that was received at the beginning.
But frankly, the easiest for Germany visitors is to go to a Kiosk/Späti that sells Al Yildiz cards, because they give a damn about your identification.

### 1/5 — Financial extortion instead of correcting my own mistakes.

*2026-08-02, version 4.17.18*

I am in Canada. Since 2023, I have been trying to remotely save and restore my subscription number, which has been used since 2004. I have submitted at least 9 official applications , twice purchased eSIM profiles at my own expense. Due to complete disregard from Vodafone support and technical support, I was never provided with the service. In 2026, I tried again, but the company deactivated the number, independently transferred it to the expensive category ("ULTRA silver") and now cynically demands more than 1000 UAH for its return (they put forward the condition of buying a new package for 450 UAH and replenishing it for 650 UAH).

### 1/5 — Can’t login

*2026-07-24, version 4.17.17*

Created account on Vodafone website but can’t log in through the app. The app has low rating

### 5/5 — Perfect 10/10

*2026-07-20, version 4.17.16*

10/10

### 5/5 — Very nice app for the last 13 years

*2026-07-20, version 4.17.17*

It is very easy to use this app to reload the phone.

### 5/5 — Super

*2026-07-19, version 4.17.17*

Kesintisiz bağlantının tartışmasız lideri

### 5/5 — A great way to keep track

*2026-07-16, version 4.17.16*

Love the My Vodafone app. You are able to keep track of your stats and top is effortless. Thank Vodafone!

### 5/5 — why it's in Greek?

*2026-07-16, version 4.17.17*

why it's in Greek?

## Frequently asked questions about My Vodafone

### What can I do with the My Vodafone app?

The My Vodafone app allows you to manage all your Vodafone services, including mobile, prepaid, and home internet. You can track your usage, activate bundles, pay bills, top up your prepaid balance, report network issues, and access customer support through live chat or email.

### Is the My Vodafone app free to use?

Yes, the My Vodafone app is free to download and use. While the app itself is free, some services or bundles you manage through it may have associated costs, and there are in-app purchases available for additional features or services.

### Can I manage both my mobile and home internet with this app?

Absolutely. The application is fully redesigned to allow Vodafone Mobile and Vodafone Home subscribers to manage both their mobile and fixed line services from the same application. This provides a unified experience for all your Vodafone accounts.

### How can I pay my bills through the app?

You can easily view and pay your bills directly within the My Vodafone app. Accepted payment methods include Credit or Debit cards (Mastercard, Visa, Diners), Apple Pay, and Google Pay. For prepaid services, you can also top up using scratch cards.

### What kind of customer support is available?

The app provides easy access to customer service. You can perform Live Chat with the Customer Care team, contact your Personal Advisor or Customer Care via email, and search for the nearest Vodafone shop on an interactive map. FAQs for common issues are also available.

## Version history (last 5 releases)

### 4.17.18 — 2026-07-27

Bug fixes and other enhancements

### 4.17.17 — 2026-07-13

Your My Vodafone dashboard is getting a fresh new look!
Introducing dedicated sections for easier access to Fixed and Prepay segments:

• "My bills & payments" for all your bill-related services (Fixed).
• "My card" for all your prepay services (Prepay).

Enjoy a cleaner, more intuitive dashboard and quicker access to the features you use most.

### 4.17.16 — 2026-06-12

Bug fixes and other enhancements

### 4.17.15 — 2026-05-28

Bug fixes and other enhancements

### 4.17.14 — 2026-05-11

Bug fixes and other enhancements.

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## More apps by Vodafone Greece

- [CU Big Bang](https://appshunter.io/ios/app/cu-big-bang/id1436709044)
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All apps by Vodafone Greece: https://appshunter.io/developer/375967694

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*