# My Water+ — By Primo Water > Manage bottled water and beverage deliveries, orders, and account details. (iPhone/iPad app by DS Services Of America, Inc..) - Source: https://appshunter.io/ios/app/my-water-plus/id1487735926 (this page in markdown: same URL + `.md`) - Developer: [DS Services Of America, Inc.](https://appshunter.io/developer/1487735925) - Category: Food & Drink, Shopping - Price: Free - Rating: 4.91/5 from 42,856 App Store ratings · 203 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 52 MB - Languages: English - Released: 2019-12-29 - Data updated: 2026-08-28 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/my-water-plus/id1487735926/reviews.md ## What is My Water+? Staying hydrated at home or office has never been easier than with the My Water + app from Primo Water. You can now manage your bottled water delivery service anytime, anywhere. We offer a diverse portfolio  of bottled water brands, flavored water, sparkling water, enhanced water, 3 and 5 gallon, and case packs formats. You can also check out our assortment of coffee, tea, and hot chocolate. Have all your favorite beverages delivered right to your door!
 Manage your account like a boss! Key Features: * Edit deliveries, add extra delivery, add delivery notes * View past deliveries or update your recurring delivery * Add or remove products to recurring or one-time orders * Manage your billing details, view past invoices, order history * Make payments, update payment methods, and opt-in for autopay * Manage multiple accounts and update personal information * Request equipment service like dispenser cleaning * Explore our varied products selection and our newest promos & offers * Create a wish list or even mark the products you like as Favorites * Contact our customer care team right from the app via email or phone Some of our great tasting brands across the U.S. and Canada are Alhambra, Canadian Springs, Crystal Rock, Crystal Springs, Deep Rock, Hinckley Springs, Kentwood Springs, Labrador Source, The Mountain Valley, Mount Olympus, Sierra Springs, Sparkletts, Vermont Pure, Primo Water Purified (Primo Pure) and Alkaline (Primo Plus). ## Key features - Edit and schedule deliveries - Manage recurring and one-time orders - Update billing and payment information - Explore product selection and promotions - Request equipment service - Contact customer support ## What do users think of My Water+? Overall sentiment: neutral **Pros** - 🚀 Smooth app experience - 📦 Convenient water delivery - 👍 Easy to manage orders - 🤝 Helpful customer service - 💧 Great water quality **Cons** - 🐛 App bugs and crashes - ⏱️ Unreliable delivery service - 💰 Concerns about pricing - 🤷‍♀️ Inconsistent account management - 🔍 Difficulty finding features in app **Commonly reported bugs** - Login issues and inability to remember credentials - Discrepancies between app and actual deliveries - Persistent notification badges with no clear purpose - App freezes and crashes on various user actions - Incorrect or missing order details in app **Most requested features** - Ability to cancel/pause deliveries from app - Option to change delivery address in app - Face ID/Touch ID login support - Improved communication with delivery drivers - More transparency on product availability ## Recent user reviews (10 of 203) All indexed reviews: https://appshunter.io/ios/app/my-water-plus/id1487735926/reviews.md ### 1/5 — Always awful online experience *2026-08-02, version 8.3.6* Always claims my username and password is invalid but works fine on my computer. This company has always had terrible technical issues. You’d think they’d eventually work out it out but they never do. ### 1/5 — App keeps crashing *2026-07-11, version 8.3.6* How does this have 5 stars??? The reviews are awful! Anyway, I installed the app on my iPhone. It opens but it crashes when I try to see my upcoming deliveries. ### 1/5 — There’s always something *2026-07-08, version 8.3.6* I was trying to enable an automatic payment option but it always turns off. Also it somehow switching between my addresses by itself. And now I can’t go through Home Screen in the app. This is such a basic app shouldn’t be so challenging ### 2/5 — New Company Nowhere Near As Good :( *2026-06-27, version 8.3.6* I hate to jump on the bandwagon and give bad reviews for the new service, but I’ve had more problems in the past 3 months of this new delivery service than I had in the past several years of the old one. (I’m in New Orleans, not sure how the app and the delivery service are connected for other areas FYI). The skipped a delivery that I had gotten a message would be delivered that day and didn’t reschedule it. So now my subscription is a month off and I have to manually add deliveries which I get a message may incur extra fees. And then it pushes my next delivery off by another month instead of just keeping it as I get a delivery every month. They also add a bottle deposit every month. So in effect, you are paying for twice as many bottles as you have until they credit your account. The old driver was super friendly and could text me directly. The new one seems really overworked and frazzled and I almost feel bad he has to come to my house. If it doesn’t get better I’ll be looking into alternatives. ### 1/5 — New App SUCKS! *2026-06-01, version 8.3.6* The “manage deliveries” feature does not properly update my order + does not remove products I have deleted. I remove, then go back to the delivery and the deleted product is still in the order. The old app was superior. ### 1/5 — DO NOT USE *2026-05-01, version 8.3.6* The worst customer service experience I’ve ever had to unfortunate pleasure of dealing with. They don’t care if your deliveries aren’t right or get double charged for the cooler rental. Almost impossible to get a hold of a real person to try and even resolve it. Then when you finally do, they won’t even help you. Horrible experience, would not recommend! ### 1/5 — False advertisement *2026-03-25, version 8.3.6* Worst service. Employee at Costco said it was free the first month. Turn out they charged me 50 dollars in that month just for water ### 1/5 — Garbage company *2026-03-21, version 8.3.6* Yet again they changed my delivery with no notification. Just skipped it yet again. Takes a week to get back on calendar. They are changing to another app / company again. You really can’t count on this company, if you have any other options you should use the other option. ### 5/5 — Good service. *2026-02-19, version 8.3.6* Very happy with the service. Thanks ### 3/5 — Account info could use work *2026-02-17, version 8.3.6* This app is great sans some minor glitches. The account portion of the app doesn’t appear to have all my transactions and is hard to track. ## Frequently asked questions about My Water+ ### What can I do with the My Water+ app? The My Water+ app allows you to manage your bottled water delivery service from anywhere. You can edit existing deliveries, add extra deliveries, update recurring orders, and add or remove products from your orders. It also provides tools for managing your account, billing, and payments. ### How do I manage my deliveries and orders? Within the app, you can view past deliveries, update your recurring delivery schedule, and add or remove products for both recurring and one-time orders. You can also add delivery notes to ensure your order is placed correctly. ### Is the My Water+ app free to use? The My Water+ app is free to download and use. While the app itself is free, the purchases made through the app for bottled water and other beverages will incur costs. The app facilitates these purchases and account management. ### What kind of beverages can I order through the app? The app offers a diverse portfolio of bottled water brands in various formats, including 3 and 5-gallon sizes and case packs. You can also explore assortments of coffee, tea, and hot chocolate, with options for flavored, sparkling, and enhanced water. ### Can I manage multiple accounts or request service? Yes, the app allows you to manage multiple accounts and update your personal information. Additionally, you can request equipment service, such as for dispenser cleaning, directly through the app. ## Version history (last 5 releases) ### 8.3.6 — 2025-12-17 Bug fixes and performance improvements ### 8.3.4 — 2025-08-29 Bug fixes and performance improvements ### 8.3.2 — 2025-08-05 Bug fixes and performance improvements ### 8.3.1 — 2025-08-04 Bug fixes and performance improvements ### 8.3.0 — 2025-06-05 Bug fixes and performance improvements ## Apps similar to My Water+ | App | Rating | Price | Category | | --- | --- | --- | --- | | [Waterholic AI Water Tracker](https://appshunter.io/ios/app/waterholic-ai-water-tracker/id1234037301) | 4.0 (24) | Free | Food & Drink | | [Mountain Mike's Pizza](https://appshunter.io/ios/app/mountain-mikes-pizza/id1170218268) | 4.3 (1,520) | Free | Food & Drink | | [Habit Burger Grill](https://appshunter.io/ios/app/habit-burger-grill/id1398002552) | 4.8 (55,254) | Free | Food & Drink | | [Ono Hawaiian BBQ](https://appshunter.io/ios/app/ono-hawaiian-bbq/id1586342571) | 4.9 (17,638) | Free | Food & Drink | | [85C Bakery Cafe](https://appshunter.io/ios/app/85c-bakery-cafe/id1436012930) | 2.6 (803) | Free | Food & Drink | | [BevMo!](https://appshunter.io/ios/app/bevmo/id1158545118) | 4.7 (9,002) | Free | Food & Drink | ## Related topics [my water plus](https://appshunter.io/ios/topics/my-water-plus) · [primo brands water](https://appshunter.io/ios/topics/primo-brands-water) · [alhambra water](https://appshunter.io/ios/topics/alhambra-water) · [water services](https://appshunter.io/ios/topics/water-services) · [primo water delivery](https://appshunter.io/ios/topics/primo-water-delivery) · [primo water](https://appshunter.io/ios/topics/primo-water) · [primo](https://appshunter.io/ios/topics/primo) · [chocolate water](https://appshunter.io/ios/topics/chocolate-water) · [vitamin water](https://appshunter.io/ios/topics/vitamin-water) · [ready refresh my water](https://appshunter.io/ios/topics/ready-refresh-my-water) · [ready refresh](https://appshunter.io/ios/topics/ready-refresh) · [amwater](https://appshunter.io/ios/topics/amwater) · [primo hoagies](https://appshunter.io/ios/topics/primo-hoagies) · [primo brands](https://appshunter.io/ios/topics/primo-brands) · [water board lemesos](https://appshunter.io/ios/topics/water-board-lemesos) · [zulal water](https://appshunter.io/ios/topics/zulal-water) · [al ghadeer water](https://appshunter.io/ios/topics/al-ghadeer-water) · [bullock pen water district](https://appshunter.io/ios/topics/bullock-pen-water-district) · [pbcwater](https://appshunter.io/ios/topics/pbcwater) · [arlington water](https://appshunter.io/ios/topics/arlington-water) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*