# My WE — user reviews > 500 indexed App Store user reviews of My WE by Telecom Egypt, rated 1.80/5 from 3,986 ratings. - Source: https://appshunter.io/ios/app/my-we/id1413151505/reviews - App overview in markdown: https://appshunter.io/ios/app/my-we/id1413151505.md - Rating breakdown: 5★ 654 · 4★ 88 · 3★ 74 · 2★ 81 · 1★ 3,089 ## What do users think of My WE? Overall sentiment: negative **Pros** - 🚀 Fast and smooth app - 👍 Easy to use - 💡 Useful features **Cons** - 🐛 Frequent crashes and bugs - 🔋 High data consumption - ⚠️ Unreliable service and connectivity issues - 💰 Expensive and limited internet packages **Commonly reported bugs** - Login issues and constant sign-outs - App not working after updates - Inaccurate data usage reporting **Most requested features** - Unlimited internet plans - Improved customer support - More transparency on data usage and billing ## Newest reviews (19 of 500) ### 3/5 — App okay *2026-08-08, version 8.6* The app is good making it easier to pay your WE bills And track Internet usage The actual Internet services could use improvement ### 1/5 — Bad service *2026-06-15, version 8.4* Never use it if you do intentionally use ### 1/5 — ابلكيشن سيئ و مليان مشاكل *2026-06-13, version 8.4* ابلكيشن سيئ و مليان مشاكل ### 1/5 — IT SUCKS *2026-06-13, version 8.4* This company steals the citizens money for a not good internet and a very bad service always the servers are down and it takes hours to get past this stupid chatbot that keeps yapping non stop just to hang up on you after your soul gets out of your body ### 1/5 — The recent update *2026-06-12, version 8.4* U don’t have to demand an update for every event just to change the app icon !!! ### 1/5 — Absolute garbage *2026-06-12, version 8.4* Terrible interface and poor user experience ### 1/5 — التحديث *2026-06-11, version 8.4* هوا اما يحصل ايڤنت معين لازم اجي احدث التطبيق واما الحدث يخلص اروح احدث تاني عشان التطبيق يفتح انا اسف بس ده عبط والتحدثات بتتعمل لو في حاجة فعلا محتاجة تحديث بس ارجو يعني لان التطبيق شعال زي الفل فبلاش نلعب في بالله عليكو وشكراً ### 1/5 — خرا *2026-06-10, version 8.4* خرا كل ما تغير ايقون الابلكيشن تنزل تحديث ليه !!! ### 1/5 — Horrible service and app *2026-06-09* the biggest problem is still the lack of unlimited internet packages. In 2026, it’s frustrating that customers have to constantly monitor usage, buy extra quota, and worry about running out of data before the end of the month. ### 1/5 — هو كل يوم كىىىم ابديت !؟ *2026-06-03, version 8.3* انا ما افتح البرنامج يقولي هناك تحديث !!! ### 1/5 — سي جدا وغير صادقين فى الاستخدام والخدمات *2026-06-02, version 8.3* سي إلى ابعد درجه وفير صادقين فى الاستهلاك والاستخدام ### 1/5 — تطبيق عقيم إلى أقصى درجه *2026-06-02, version 8.3* مافيهاش اي ابداع و اللي عملها لسه في المدرسه ### 1/5 — Bad *2026-06-02, version 8.3* Very baaaaad ### 1/5 — Not recommended-worst service *2026-06-01, version 8.3* "I am so frustrated to the point that I can't find words to express it. Both the service and the provider are bad on so many levels." ### 1/5 — Problem *2026-06-01, version 8.3* It’s not good, there is lots of problems I can’t explain everything. ### 1/5 — Bad service *2026-06-01, version 8.3* Bad service bad customer service ### 1/5 — Bad experience 😡😡 *2026-06-01, version 8.3* Bad experience and expensive prices, the internet ends in the middle of the month ### 1/5 — Worst app development *2026-05-31, version 8.3* This is the worst app ever used, Who did work on this app ??????? ### 1/5 — Poor experience *2026-05-31, version 8.2* Have to log out and login manually, Face ID isn’t working, the application experience itself is very poor ## Most critical reviews (10 lowest-rated) ### 1/5 — Weird why do i have to update it to last version to use it *2026-08-19, version 8.6* Every time i open it i have to update to use !!! ### 1/5 — Poor app *2026-08-12, version 8.6* Terrible application with terrible siloed experience ### 1/5 — Worest *2026-08-08, version 8.6* The worst app and company ever ### 1/5 — Not User Friendly *2026-08-03, version 8.5* I use only to renew my landline WE DSL, and my Mi Fi box and after I pay for the packages I have to call them on the phone most of the times to renew or activate my services. The DSL service is good but this app needs to be more useful ### 1/5 — Very bad app *2026-07-26, version 8.5* The worest application you can use , it logs you off, very difficult to change the password and keeps deactivating the account , need a lot of upgrade if any one listen to this ### 1/5 — وى *2026-07-23, version 8.5* 😡انتهاء الباقة بسرعة شيئ مؤسف جداً جداً ### 1/5 — ولاد عرص *2026-07-20, version 8.5* كسمكوا شركه نصابين وحراميه ### 1/5 — Agree absolute garbage *2026-07-20, version 8.5* Updates from bugs to bugs, shame on such developers and support, they are testing in production?!!!! ### 1/5 — Bad service *2026-06-30, version 8.4* Bad company , bad service and very bad app ### 1/5 — Worst app and worst internet service providers *2026-06-27* Why do i have to keep updating the app every time something happens, like Eid or the world cup, just for the design to be the only thing that changed. And you can't use the app unless you update it??!?! And you have to log in every time you open it. My goodness who developed this app? a high school dropout??? If you're thinking of using this company, don't. Their wifi ALWAYS cuts out and for long periods, sometimes multiple times a day. Now imagine that happening during an important meeting or online exam. Also, their prices are too high and they're thieves. 200gb used to last me the whole month now i'm lucky if it lasts 2 weeks. ## Most praised reviews (10 highest-rated) ### 5/5 — No static ip *2026-07-23, version 8.5* They don’t provide static IP for residential says enough.. speeds not real and fiber was not an upgrade ### 5/5 — Excellent service *2026-04-18, version 8.0* Excellent service ### 5/5 — Excellent *2025-10-28, version 8.0* Excellent and very friendly ### 5/5 — Good *2025-07-04, version 8.0* You can switch between two accounts landline or internet ### 5/5 — Nice friendly app *2025-04-30, version 7.9* You can easily access the service and through the app in a smooth, quick way ### 5/5 — Great app *2025-02-19, version 7.6* Easy to use ### 5/5 — النت *2025-02-14, version 7.6* مصر أم الدنيا وفخور بمصريتي ### 5/5 — Good *2025-02-09, version 7.6* the app is good actually but needs some smoothness and always logging me out so it takes time if i want quick check my plan but rather than that it’s good and i’m sure it’s going to improve ### 5/5 — سوهاج دار السلام التغاميش *2025-02-08, version 7.6* الرجاء تحسين جوده الشبكه وشكر آ ### 5/5 — سوهاج *2025-02-01, version 7.6* واي شبكة قوية ممتازة جدا --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*