# My Wellcare Rewards — user reviews > 37 indexed App Store user reviews of My Wellcare Rewards by HealthMine Services, Inc., rated 4.50/5 from 640 ratings. - Source: https://appshunter.io/ios/app/my-wellcare-rewards/id1610815053/reviews - App overview in markdown: https://appshunter.io/ios/app/my-wellcare-rewards/id1610815053.md - Rating breakdown: 5★ 529 · 4★ 38 · 3★ 13 · 2★ 6 · 1★ 54 ## Newest reviews (11 of 37) ### 1/5 — Card not found *2025-04-04, version 2.881.0* Will not take my card, numerous attempts to signup/signin. ### 1/5 — It does not work *2025-03-31* Not working, doesn't recognize the wellcare card number. When you look at how to enter the number it shows a blue cross card as an example 🤦🏽‍♀️. **Developer response:** We are sorry you are not happy with the My Wellcare Rewards App. Your feedback is very important to our team as we work to bring the best user experience to members just like you. Our registration experience has recently been updated to include additional information around where to find the proper member number. Thank you again for your valuable feedback. ### 1/5 — Gerald Delaney *2025-03-31, version 2.881.0* The app is useless it won’t accept my member numbers ### 1/5 — Doesn’t work *2025-03-30, version 2.881.0* Won’t take my number ### 1/5 — App use *2025-03-16* This app is useless. It will not take my member #. I’ve checked and rechecked that the number is correct and exactly as listed on my card. App will not take the number and I cannot use the app. I see all of the WellCare apps are rated very poorly, time to do something about it! **Developer response:** We are sorry you are not happy with the My Wellcare Rewards App. Your feedback is very important to our team as we work to bring the best user experience to members just like you. Our registration experience has recently been updated to include additional information around where to find the proper member number. Thank you again for your valuable feedback. ### 1/5 — Erases me every time I use it *2024-12-10* I get an email that I have earned a reward, but when I sign in, it doesn’t recognize my username, PW, email, phone number, real name & address, etc. If I earned a reward, just send it to me by regular mail instead of forcing me to jump through all of your online hoops. You’re obviously keeping track of medical records. I already lost a couple of rewards because of this stupid app. **Developer response:** Thank you for your valuable feedback on the My Wellcare Rewards App. Our team is continually working to enhance the experience of all our users, so your comment help us make things better for everyone. We will pass your feedback along to our team so they can address any technology related concerns. Thanks again for your valuable feedback. ### 1/5 — Broken *2024-09-01, version 2.838.0* Just downloaded this (8/30/2024) after seeing all the bad reviews… thought I’d help you out by giving it a try. Yup. It’s broken. Tried to register and it won’t accept my member number. No tech support because “it’s the weekend… enjoy your long weekend!” Right? Disabled. Unemployed. No such thing as a long weekend. Only more waiting for you. If you’re not in a labor union then Labor Day doesn’t apply to you… ### 1/5 — Can’t find my account *2024-08-02* I entered my account number and the app cannot find my account. Zero stars **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the My Wellcare Rewards offers. Thanks again for your valuable feedback. ### 1/5 — Not working *2024-07-01* App is not working even after updating **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the My Wellcare Rewards offers. Thanks again for your valuable feedback. ### 1/5 — Does not work *2024-03-27, version 2.742.0* I put in my member id and it says member not found. ### 1/5 — Stick with the website *2024-03-23, version 2.742.0* Never a problem with the site yet this app doesn’t recognize my login… even after entering validation code. ## Most critical reviews (10 lowest-rated) ### 1/5 — Deleting app *2025-11-23, version 3.188.0* App is not working even after updating ### 1/5 — Used not found/error codes/Update!!!! *2025-08-26* My client received a call stating she would receive a $50 gift card for using an in home colon cancer screening test. She was told if she also completed tasks she would receive a max amount of $200 for the year. It’s been over 90 days so I reached out to inquire about the $50 gift card and I was told she can only receive max of $200 from her tasks. I don’t think it’s fair for her to be promised a $50 gift card and her insurance billed almost $600 for the test. She should have received this $50 separately from her tasks. This needs to be addressed because any other preventative tasks were not included in her $200 max task amount. She’s going to be switching insurance carriers because the elderly really depend on the rewards for their meds or extra food, or toiletries. **Developer response:** We are sorry you are not happy with the My Wellcare Rewards App. Your feedback is very important to our team as we work to bring the best user experience to members just like you. Our registration experience has recently been updated to include additional information around where to find the proper member number. Thank you again for your feedback. ### 1/5 — My app *2025-08-13* My app is not working I’m can’t open it up when I try to it goes back to me trying to sign in all over again ### 1/5 — Lame app!! *2025-07-14* Won’t accept member #, not the one on the card nor the “secret” # that we only found out about after having difficulty with getting a service paid for. WellCare by HealthNet is all round garbage!!! Changing next year. ### 1/5 — Useless app! *2025-07-14* Logged in with “secret” member # never on mbr card. And once logged in you can’t do anything with the app. It lists out what you can do. No hot links and the close button doesn’t do anything either. ### 1/5 — Won’t let me download gift card *2025-07-12* It won’t let me down my gift card ! ### 1/5 — No Compliance *2025-06-11* This app has been very fussy from the get go, but I kept it for possible convenience. It’s useful to track certain health activities, but there’s always a problem that seem to occur. Collected 2 of 3 rewards, but with hurdles. #3 seems “Unattainable”. Have balance but can’t collect on e-card nor physical card. The “CONTACT (call)” option doesn’t work anymore, there’s no link to send msgs (ie..email or chat) & the actual “App Support” listed above links you to an application to sign up your job’s company to use as a tool. My personal info is linked to this app….all the roadblocks and/or brick walls, make this app’s developer(s) seem very shady. Looking for help….pls reach out, but not just with the general or “A.I.” response. **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the app offers. Thanks again for your valuable feedback. ### 1/5 — Doesn't Work *2025-05-06* It keeps telling me that I have Rewards, but the App won't show me anything, so what's the point? **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the app offers. Thanks again for your valuable feedback. ### 1/5 — The this app doesn’t work *2025-05-04* I have tried numerous times to redeem my gift cards. The app will not confirm and send the cards. **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the app offers. Thanks again for your valuable feedback. ### 1/5 — Nothing works! *2025-05-01* Finally got into the app after finding out that they don’t use the member number on their card. Now they say I can’t get in because my email address is already used. It’s my email! It’s not used by anyone but me! **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the app offers. Thanks again for your valuable feedback. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome App *2026-01-20* Timeworthy app that rewards you for keeping up with good health habits and routine exams and tasks! Highly recommend!!!! ### 5/5 — Great patient care Plus *2026-01-15* Wellcare has been a great choice of health insurance for me for the past few years. The Plus is the giveback reward plan. Great perks for simply taking care of myself. I highly recommend WellCare! ### 5/5 — Rewards *2026-01-15* Love getting my rewards for staying healthy. ### 5/5 — Helping Others *2025-12-06* Thank you so much for helping others. These helpful rewards really make a huge difference. ### 5/5 — I love this app! *2025-08-07* Never have I ever been rewarded for going to the doctor and keeping up with my health, until this app! Before I was earning point towards gift cards rewards. The app stop working for a little bit (couldn’t log in) and now I just reconnected and it has even better rewards. You actually earn money for doctor visits and preventive care. I do wish it was a digital gift card, it’s 2025 we shouldn’t be wasting plastic on something that can be completely digital. But hey can’t win them all. But so thankful for this app. 🙌🏾 ### 5/5 — Help *2025-02-13* It wont accept my ID im trying to register **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. The Member Number field is case-sensitive and will fail if it doesn't exactly match the member number. Please let us know if you experience further issue. Thank you! ### 5/5 — Great *2024-03-05* It does not accept my member id at all I’m trying to log in **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the My Wellcare Rewards offers. Thanks again for your valuable feedback. ### 2/5 — Used not found/error codes/Update!!!! *2025-06-30, version 2.884.0* This has been extremely frustrating trying to get rewards for my client but I stayed up for 3 hours to troubleshoot on my own. If you receive WellCare as part of your Medicare, you will put your Medicare number in the member id field. But, on your Medicare card, the number is separated by dashes (-) but I’m sure majority of us tried using the WellCare number, which will give a “user not found message.” You will enter your Medicare number without the dashes (-) because it will give you an error code or member not found. No spaces also between the numbers. I was able to get a $50 gift card for my client after troubleshooting. I really hope this helps someone out and this is used to help clients calling in who can’t access their account. I was able to receive a welcome message after entering the code sent to the email address on my client’s account. ### 2/5 — Try to put my if number in *2024-06-06* It is not working i trying put my if number in and it is not working **Developer response:** Thank you for reaching out about the issues you are experiencing with the My Wellcare Rewards App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the My Wellcare Rewards offers. Thanks again for your valuable feedback. ### 2/5 — Does not work *2024-03-09, version 2.740.0* Put my ID in says not a member. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*