# My Westlake Portfolio

> Mobile account management for Westlake Portfolio Management users. (iPhone/iPad app by Westlake Services, Llc.)

- Source: https://appshunter.io/ios/app/my-westlake-portfolio/id1436568719 (this page in markdown: same URL + `.md`)
- Developer: [Westlake Services, Llc](https://appshunter.io/developer/829080118)
- Category: Finance
- Price: Free
- Rating: 4.62/5 from 7,419 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 135 MB
- Languages: English
- Released: 2018-10-01
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-westlake-portfolio/id1436568719/reviews.md

## What is My Westlake Portfolio?

Westlake Portfolio Management account holders now have access to manage accounts directly from mobile devices. Westlake Portfolio Management mobile includes features to make payment, sign up for recurring payment, access payoff information, and much more!

## Key features

- Manage accounts on mobile
- Make payments
- Sign up for recurring payments
- Access payoff information

## What do users think of My Westlake Portfolio?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- ⏱️ Convenient payments
- 👍 Great app
- 🕰️ Time saver

**Cons**

- 🤖 Poor customer service
- 💰 Unnecessary fees
- 🔑 Login issues
- 🔍 Lack of functionality
- 📞 Too many calls
- 🤔 Questionable practices

**Commonly reported bugs**

- App doesn't register account details
- App doesn't refresh properly

**Most requested features**

- Face recognition login
- Autofill option

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/my-westlake-portfolio/id1436568719/reviews.md

### 1/5 — Worst lender in the US

*2026-01-10, version 5.2.3*

Unfortunately, my car loan was bought by this company, and they are one of the worst lenders I’ve ever dealt with. They suck! They take forever to answer the phone. You select the Spanish option and you get an English speaker. My main issue is with principal payments. I have made payments towards my main/principal balance, and they take that payment as my regular monthly payment. That happened so many times, and I’m so tired of them. Even though the app says that “principal payments go to the principal amount due, and don’t affect the monthly amount,” all the times I called them to have the issue fixed they said it didn’t matter, they said that “whatever amount you pay, we cover the interest first, and then the rest goes to the monthly balance.”
They really suck! Try to avoid this lender if you can. I can’t wait to finish paying my car loan so I don’t have to deal with their nonsense.

### 1/5 — VPN

*2025-10-17, version 5.2.3*

If you use vpn you will have to turn it off to use the app or even online site 😠

### 1/5 — Terrible App

*2025-09-17, version 5.2.3*

Can’t add new bank account for payments. App is slow and full of bugs, very poorly made. For a business with such large portfolios, so to speak, one would think they would have better software to run their business. Please, pay attention to your reviews and do something about your terrible application.

### 5/5 — Making it easy

*2025-08-06, version 5.2.3*

Westlake portfolio has made it real simple for me to pay and manage my auto loan. I love the fact that I do not have to go to a website. I can just open the app and take care of business.

### 1/5 — Mobile app payment setup is misleading

*2025-07-26, version 5.2.2*

Mobile app payment setup is misleading and caused me to be late for a payment while also accruing a late fee due to poorly designed mobile app payment system

### 1/5 — Horrible company to deal with.

*2025-07-05, version 5.2.2*

This company will rip you off.

### 1/5 — Horrible customer service

*2025-06-19, version 5.2.2*

I got charged an insufficient fee charge for paying my bill on time with quite sufficient funds in my account.  Customer service, if they don’t hang up on you, seems like a scam as well.  My loan got sold to this company from Mechanics Bank, who are nothing but courteous and professional.  This company is rubbish.

### 5/5 — Very good app

*2025-06-12, version 5.2.1*

I just made my first payment and it was so easy to setup and easy to use.

### 1/5 — Predatory lender

*2025-06-04, version 5.2.1*

My loan got transferred to these evil people.  Don’t use them. Refinance your loan at a reputable lender if you can.  Their customer service is a bunch of bitter women and they won’t work with you for even a 24 hour late payment.  Nasty people.

### 5/5 — Easiest repay ever

*2025-05-24, version 5.2.1*

This has been the quickest easiest loan repay, the app works very well gives you plenty of notice to prepare finances.

## Frequently asked questions about My Westlake Portfolio

### What can I do with the My Westlake Portfolio app?

The app allows Westlake Portfolio Management account holders to manage their accounts directly from their mobile devices. Key features include making payments, signing up for recurring payment plans, and accessing payoff information.

### Is the My Westlake Portfolio app free to use?

Yes, the app is available for free download and use. There are no advertised costs or in-app purchases associated with managing your Westlake Portfolio Management accounts through this application.

### Who is the target audience for this app?

This app is designed for existing account holders of Westlake Portfolio Management. It provides a convenient way for them to manage their financial accounts and make payments on the go.

### What are the main features of the app?

The primary features include the ability to manage your Westlake Portfolio Management accounts from your mobile device, make payments, set up recurring payment arrangements, and view your payoff information.

## Version history (last 5 releases)

### 5.3.2 — 2026-07-06

UI enhancement and fix bug

### 5.3.1 — 2026-05-18

UI enhancement and fix bug

### 5.2.9 — 2026-04-27

UI enhancement and fix bug

### 5.2.8 — 2026-04-13

UI enhancement and fix bug

### 5.2.7 — 2026-02-05

UI enhancement and fix bug

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## More apps by Westlake Services, Llc

- [Westlake MyAccount](https://appshunter.io/ios/app/westlake-myaccount/id829080115)
- [WFI MyAccount Mobile](https://appshunter.io/ios/app/wfi-myaccount-mobile/id1361498235)
- [Northlake MyAccount](https://appshunter.io/ios/app/northlake-myaccount/id6497566927)
- [Simcoe Repo](https://appshunter.io/ios/app/simcoe-repo/id6733225679)

All apps by Westlake Services, Llc: https://appshunter.io/developer/829080118

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*