# My WSB

> Mobile banking app for managing accounts, payments, and deposits. (iPhone/iPad app by Watertown Savings Bank.)

- Source: https://appshunter.io/ios/app/my-wsb/id1627072664 (this page in markdown: same URL + `.md`)
- Developer: [Watertown Savings Bank](https://appshunter.io/developer/665368387)
- Category: Finance
- Price: Free
- Rating: 4.90/5 from 2,440 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.4 · 173 MB
- Languages: American English, European Spanish
- Released: 2022-10-17
- Data updated: 2026-09-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-wsb/id1627072664/reviews.md

## What is My WSB?

Watertown Savings Bank’s Mobile Banking is a fast, secure, and convenient way to manage your accounts from anywhere.  It offers a fully customizable experience with the latest in security technology to provide peace of mind and all the flexibility you need to bank on the go.
 
Manage Your Accounts
o   View Transactions and account balances
o   Tag Transactions with notes to manage spending
o   Access your statements
o   Customize your dashboard for easy access to your most used features
Report your card lost/stolen or temporarily suspend your debit card if you have misplaced it
Pay bills or make loan payments
Deposit checks 
Transfer funds between accounts
o   Setup alerts for low balances or large transactions
Enhanced Security
o   Two-Factor Authentication
o   Biometric sign-in
In-app ability to chat with a Customer Service Representative 
Find Branches and ATM locations
 
For more information, please visit www.watertownsavingsbank.com

## Key features

- View transactions and balances
- Deposit checks
- Pay bills and loans
- Transfer funds
- Report lost/stolen cards
- Set up transaction alerts
- Biometric sign-in

## What do users think of My WSB?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 👍 Friendly staff
- 🚀 Wonderful app experience
- 🚀 Reliable and always available
- 👍 User-friendly navigation

**Cons**

- 🐛 Technical issues with account updates
- 🐛 Incorrect account balance display
- 🐛 Compatibility issues with older devices
- 🐛 Confusing new app update

**Commonly reported bugs**

- Account information not updating
- App crashes and freezes

**Most requested features**

- Confirmation numbers for mobile deposits
- Inclusion of transaction times in history

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/my-wsb/id1627072664/reviews.md

### 1/5 — Errors Everyday

*2026-08-01, version 3.36.0*

This app has errors updating every night and freezes your accounts for multiple hours.

### 5/5 — 1 Local Bank

*2026-05-14, version 3.33.0*

Great doing business with Watertown Saving Bank
It's local hometown feeling

### 5/5 — Jill

*2026-04-22, version 3.33.0*

We grew up together

### 5/5 — Great Customer Service!

*2026-04-10, version 3.32.0*

Becky Barney and the whole team from WSB are amazing!
We love to see Chad when we visit the Watertown branch.
Happy retirement to Jeff Fallon.
The app has been helpful to supplement the in-person service.

### 5/5 — Happy place

*2026-03-04, version 3.31.2*

Excellent girls to work with on text or phone.  Very pleasant easy going.

### 5/5 — Exceptional

*2026-02-23, version 3.30.2*

Love the service I get.

### 5/5 — Great app for banking

*2025-12-13, version 3.30.0*

It’s great

### 1/5 — Technicall problems

*2025-05-31, version 3.23.1*

Yall gotta get somebody fro I.T looking into this app man. My account information hasn’t updated in 2 weeks.

### 5/5 — Easy to use. Friendly staff

*2025-04-12, version 3.22.0*

I do all my banking online through this app

### 1/5 — Bad

*2025-03-15, version 3.21.0*

This app is terrible! It needs major revision for working people. It’s missing numbers and facts. Life is too busy to deal with this thing.. absolutely awful. Rich man’s bank for sure. I am leaving.

## Frequently asked questions about My WSB

### What can I do with this mobile banking app?

This app allows you to manage your Watertown Savings Bank accounts from anywhere. You can view transactions and balances, deposit checks, pay bills and loans, transfer funds between accounts, and report your card lost or stolen.

### How secure is this app?

The app offers enhanced security features including Two-Factor Authentication and Biometric sign-in. It is designed to be a fast, secure, and convenient way to manage your accounts, providing peace of mind.

### Is there a cost to use this app?

Based on the provided information, the app is free to download and use. There are no mentioned costs associated with its core banking functionalities.

### Can I get help if I have a problem?

Yes, you can chat with a Customer Service Representative directly within the app for assistance. You can also find branch and ATM locations through the app.

### What are some common uses for this app?

Common uses include checking your account balance before making a purchase, depositing a check without visiting a branch, paying a bill while on the go, or transferring money between your savings and checking accounts.

## Version history (last 5 releases)

### 3.37.0 — 2026-08-19

Version 3.37.0
• Bug fixes and performance improvements

### 3.36.0 — 2026-07-16

Version 3.36.0
• Bug fixes and performance improvements

### 3.35.1 — 2026-06-13

Version 3.35.1
• Bug fixes and performance improvements

### 3.35.0 — 2026-06-10

Version 3.35.0
• Bug fixes and performance improvements

### 3.34.1 — 2026-05-22

Version 3.34.1
• Bug fixes and performance improvements

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## More apps by Watertown Savings Bank

- [WSB Business RDC](https://appshunter.io/ios/app/wsb-business-rdc/id1364636824)

All apps by Watertown Savings Bank: https://appshunter.io/developer/665368387

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*