# My Xrays — user reviews

> 13 indexed App Store user reviews of My Xrays by QUANTUM RADIOLOGY GROUP HOLDINGS PTY LTD, rated 2.85/5 from 68 ratings.

- Source: https://appshunter.io/ios/app/my-xrays/id1280819097/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-xrays/id1280819097.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (1 of 13)

### 1/5 — .

*2019-06-29*

After initial install, the app was awesome being able to access and review the xrays and report. However, have been unable to login to the app since. Have tried deleting and reinstalling a couple of times to no avail.

## Most critical reviews (10 lowest-rated)

### 1/5 — Infuriatingly buggy

*2026-03-19*

Took so many times to successfully log in and when I finally got in the scans could not be viewed. Massive waste of time.

### 1/5 — App does not work

*2025-12-04*

App does not remember login settings when you have to choose pin or biometrics. Next time you have to login from scratch. 

If you can get logged in the app will not load any images 50% of the time. Then you need to close and reload the app. Guess what, you need to log in from the start yet again. 

Very poor app design and the developers should be ashamed of themselves for publishing something that has obviously never been tested. 

Would give zero stars if possible.

**Developer response:** Thank you for reaching out and sharing your feedback. We’re sorry to hear you’re experiencing issues with the app. Please reach out to us at https://myxrays.zed.link/support/tickets/new so we can assist you and help resolve it quickly.

### 1/5 — Not functional

*2025-10-17*

This app was good at first. Now it shows only one x-ray which is not even my most recent. I have reported it over 2 weeks ago - gave them all the requested information but absolutely nothing has happened since then. Desperately needs an overhaul! I've tried uninstalling and reinstalling with no result. It merely says 'no notifications will be sent to this device'. Yes I've changed my phone and phone number BUT I changed it on my account. And they've contacted me on my current number to confirm appts etc.

### 1/5 — So bugged

*2025-03-18*

Love how I can rarely access my scans it just sits there and won’t load or log in at all and random allows me to acccess it when I don’t actually need them….

### 1/5 — Terrible

*2024-02-27*

App keeps crashing at login. So frustrating not being able to access reports and scans.

### 1/5 — Absolutely useless

*2024-02-21*

App hasn’t worked properly since I installed it

### 1/5 — Unable to login or register

*2024-01-11*

It used to be good - nothing happening now :(

Please fix it or update the description 🙏

### 1/5 — Authentication needs updating

*2023-09-10*

Cannot log in using authenticator on phone. Very clumsy login process needs an update

### 1/5 — Login issues

*2023-01-20*

Have to email the company for login issues! What a joke.

### 1/5 — Rubbish app!

*2021-03-29*

Wrong date of birth entered!
Account not activated! 
I can’t get in to download my xrays. 
No phone support 
Rubbish app!

**Developer response:** Please send us an email at myxrays@quantumradiology.com.au so we can take a look at your account and assist you.

## Most praised reviews (2 highest-rated)

### 4/5 — Bug issues

*2018-09-14*

I love the fact that you can access your scans and reports via app (save the trees) however there are occasions where I am unable to log in due to errors. I’ve tried deleting and adding the app but still same issue. Annoying.

### 2/5 — Loading

*2025-03-17*

Love site but lately it won’t load

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*