# myΔΕΗ — PPC. One with the future!

> Digital energy account management, rewards, and energy-saving tips. (iPhone/iPad app by ΔΕΗ.)

- Source: https://appshunter.io/ios/app/my/id1641677702 (this page in markdown: same URL + `.md`)
- Developer: [ΔΕΗ](https://appshunter.io/developer/978348078)
- Category: Utilities
- Price: Free
- Rating: 2.20/5 from 101 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 76 MB
- Languages: American English, Greek
- Released: 2022-11-21
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/my/id1641677702/reviews.md

## What is myΔΕΗ?

Enter the digital world of myDEI and enjoy the features of the new PPC application wherever you are! 

Sign up to myDEI in three simple steps to manage your account easily and quickly, activate products and services, benefit from personalized energy-saving tips from PPC, register your meter readings online, and more. Discover the new PPC myRewards loyalty and rewards program which includes the PPC myRewards Coupons service that rewards you with offers and discounts from top brands and the PPC myRewards Miles service that allows you to earn and redeem miles in collaboration with AEGEAN Miles+Bonus.

Account update
Manage your energy supply and property information. Handle your bills easily or set up a standing order.
• Information on consumption bill and settlements
• Consumption history
• Frequency selection
• Option to receive electronic or paper bill

Products & services activation

In-app selection of electricity products or activation of add-on services 
• Find out the benefits and advantages of each product or service
• Select the product that best meets your needs
• Quickly activate add-on services for additional benefits

Energy saving 

Learn more about your energy consumption and how it is distributed among your household's appliances. Set your own consumption reduction target and use the PPC myEnergy Coach's personalized energy-saving tips to achieve it.
• Consumption monitoring and evaluation
• Personalized energy-saving recommendations
• Distribution of consumption among household and/or commercial appliances
• Estimation of energy and cost savings from replacing appliances
• Comparison of consumption with similar households and/or businesses

Submission of meter readings

Take control of your electricity bill by registering your meter readings online using the e-SelfMetering tool and it will be issued based on your consumption up until that moment. Choose whether you want to be notified of the available date for registering readings via SMS and/or e-mail.
• Simple meter reading submission

PPC myRewards Coupons

Discover exclusive discount coupons and offers from top brands.
• Unique offers for all your needs
• Discounts and deals on shopping, getaways, food and coffee, and much more
• Coupons available via SMS, e-mail, or PDF format

PPC myRewards Miles

Earn miles by activating PPC products and services and pay your PPC bills by redeeming miles, in collaboration with AEGEAN Miles+Bonus.

PPC Fiber

Enjoy the best fiber optic experience at home, with fast and stable internet for all your digital needs. Manage your PPC Fiber connections and pay your bills

## Key features

- Account management
- Product and service activation
- Personalized energy-saving tips
- Meter reading submission
- Loyalty and rewards program
- Earn and redeem miles

## What do users think of myΔΕΗ?

Overall sentiment: negative

**Pros**

- 👍 Useful for non-Greek speakers
- 👍 App is understandable in English
- 👍 Latest app version is better
- 👍 Good for keeping in touch with account

**Cons**

- 🐛 Difficult to log in
- 🐛 Poor navigation
- 🐛 Cannot find bills/usage
- 🐛 Payment issues
- 🐛 Registration problems
- 🐛 Not intuitive design
- 🐛 Clunky and difficult to use
- 🐛 Outdated interface
- 🐛 App not working for natural gas
- 🐛 SMS not working internationally
- 🐛 No PDF bill presentation
- 🐛 App logs out frequently
- 🐛 TIN number required for payment
- 🐛 Reversed login/registration tabs
- 🐛 Account doesn't exist error
- 🐛 Foreign numbers not accepted for registration
- 🐛 Australian numbers not recognized
- 🐛 Bills disappeared after update
- 🐛 Payment not updating
- 🐛 Confusing bill statements
- 🐛 Company adverts intrusive
- 🐛 Keyboard issues for meter readings
- 🐛 Credit card details field too small

**Commonly reported bugs**

- Login not working
- Cannot pull up previous bills
- Cannot find usage information
- Cannot go back on some screens
- Password change issues
- Payment button does nothing
- Glitchy payment processing
- Unable to locate bill breakdown
- App does not work internationally
- SMS system not working for international numbers
- App crashes or logs out
- Login and registration tabs reversed
- Error message for required fields
- Password not recognized
- Account blocked/doesn't exist
- Telephone number validation fails for foreign numbers
- Country codes do not match
- Does not recognize Australian area code
- Eliminated account not returning
- Cannot find bills or balance
- Bills disappeared after new version
- USA phone number not accepted
- App does not open after update
- Nothing working for months
- Bill payments not updating
- App logs out due to no web connection
- Cannot register account
- VAT or ID numbers incorrect
- Website link to update info not working
- Cannot pay directly with NBG debit card
- Cannot pay over 200€
- NBG card not accepted
- Nothing is working
- Meter reading entry opens alphabetical keyboard
- Cannot input numbers in field
- Credit card details fields too small
- App not working at all
- Cannot pass meter readings

**Most requested features**

- Face recognition/biometric login
- Dark mode
- Save card details for payment
- Apple Pay option
- Direct debit setup
- PDF bill presentation
- Automatic balance update after payment

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/my/id1641677702/reviews.md

### 1/5 — Dumbest APP EVER

*2026-08-03, version 2.1.6*

You guys are a joke!
I gotta right down my email a few times, those passwords never work!!!!!! Everything is so, so complicated!
This app is the worse I’ve ever used!!!!
It looks like they should give me money, not me paying them!
HELLOOOOOOO!
 It’s 21st fuqin’ century!

### 1/5 — Simply tragic

*2026-08-02, version 2.1.6*

This application lacks basic background and coding. It’s cheaply made, and it regularly bugs.

### 1/5 — Horrible

*2026-07-24, version 2.1.4*

New review:
Not sure what’s wrong. I’ve been paying with this app for the past year. Now it request a pin be sent to my phone. I put in my US phone number. I get the six digit pin. I enter the pin and then it says declined.  Why??!!  Does it online website too. There’s no other way to pay the this bill. And I’m not flying all the way out to Greece to pay it.

### 1/5 — Απαράδεκτη (μισό του μισού αστέρι δεν έχει)

*2026-07-07, version 2.1.4*

Προσπαθώ να συμπληρώσω τις ερωτήσεις για ποιο σύστημα θέρμανσης χρησιμοποιώ, συμπληρώνω τα στοιχεία στα ανάλογα πεδία,με ξαναγυρίζει για να ξανασυμπληρωσω. Και κάπως έτσι μπαίνουμε σε αέναο κύκλο…

### 1/5 — Useless

*2026-05-14, version 2.1.2*

Cannot do anything other than pay the bill - can’t see bills. Useless and difficult to navigate

### 2/5 — Payment issues

*2026-05-10, version 2.1.2*

Make a payment, confirm with bank but payment still outstanding on the app. Please make Apple pay available.

### 1/5 — Won’t let me log in!

*2026-05-09, version 2.1.2*

Won’t allow me to log in!

### 1/5 — Απαράδεκτη (μισό του μισού αστέρι δεν έχει)

*2026-05-04*

Προσπαθώ να συμπληρώσω τις ερωτήσεις για ποιο σύστημα θέρμανσης χρησιμοποιώ, συμπληρώνω τα στοιχεία στα ανάλογα πεδία,με ξαναγυρίζει για να ξανασυμπληρωσω. Και κάπως έτσι μπαίνουμε σε αέναο κύκλο…

**Developer response:** Καλησπέρα σας,παρακαλούμε στείλτε το ζήτημα που αντιμετωπίζετε και τα στοιχεία επικοινωνίας σας στο app@dei.gr για να σας βοηθήσουμε. Παραμένουμε στη διάθεσή σας.

### 5/5 — One of the best  apps well done

*2026-04-21, version 2.1.2*

Im really enjoying using it. thank you

### 2/5 — On-line bill

*2026-04-02, version 2.1.2*

It is very difficult to pull up your previous bills from the website. There should be a simple way to do this.

## Frequently asked questions about myΔΕΗ

### What can I do with the myΔΕΗ app?

The myΔΕΗ app allows you to manage your energy account, activate new products and services, and receive personalized energy-saving tips. You can also register your meter readings online, access information on your bills and consumption history, and benefit from the myRewards loyalty program.

### How does the myRewards program work?

The myRewards program offers two main services: myRewards Coupons and myRewards Miles. Coupons provide exclusive discounts and offers from top brands, while Miles allow you to earn and redeem points in collaboration with AEGEAN Miles+Bonus, which can be used to pay your electricity bills.

### Is the myΔΕΗ app free to use?

Yes, the myΔΕΗ app is free to download and use. While the app itself is free, it does offer in-app purchases through its rewards program, allowing you to redeem miles for bill payments or utilize discount coupons.

### How can the app help me save energy?

The app provides personalized energy-saving recommendations based on your consumption patterns and household appliances. You can monitor your energy usage, set reduction targets, and receive tips to help you achieve them, potentially leading to lower energy bills.

### What information do I need to sign up?

To sign up for myΔΕΗ, you will need to complete three simple steps. While specific details are not listed, typically you would need your account information or customer number to link your energy supply to the digital platform.

## Version history (last 5 releases)

### 2.1.6 — 2026-07-30

Minor bug fixes and general improvements.

### 2.1.4 — 2026-06-29

Minor bug fixes and general improvements

### 2.1.3 — 2026-06-04

Minor bug fixes and general improvements

### 2.1.2 — 2026-01-27

Minor bug fixes and general improvements

### 2.1.1 — 2025-07-31

• New access method: Secure and quick login with PIN and biometrics 
• New content: Management of PPC Fiber connections and payment of bills

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## More apps by ΔΕΗ

- [PPC blue](https://appshunter.io/ios/app/ppc-blue/id1570103128)

All apps by ΔΕΗ: https://appshunter.io/developer/978348078

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*