# My20 ELD by Konexial — America's best Trucker app

> FMCSA-compliant ELD and fleet intelligence for trucking professionals. (iPhone/iPad app by Konexial Inc.)

- Source: https://appshunter.io/ios/app/my20-eld-by-konexial/id1214541963 (this page in markdown: same URL + `.md`)
- Developer: [Konexial Inc](https://appshunter.io/developer/1214541962)
- Category: Business
- Price: Free
- Rating: 4.40/5 from 571 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 179 MB
- Languages: American English, European Spanish
- Released: 2017-03-20
- Data updated: 2026-08-19
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/my20-eld-by-konexial/id1214541963/reviews.md

## What is My20 ELD by Konexial?

Konexial My20 ELD
Compliance Made Simple. Fleet Intelligence Made Powerful.
The Konexial My20 ELD mobile app transforms your smartphone or tablet into a fully compliant Electronic Logging Device (ELD), built specifically for today’s trucking professionals. Designed for reliability, ease of use, and seamless fleet connectivity, My20 ELD keeps drivers compliant and fleets informed — without the complexity.
Whether you're an owner-operator or managing hundreds of power units, My20 ELD simplifies Hours of Service (HOS) tracking while connecting you to powerful fleet management tools.

Key Features
- FMCSA-Compliant ELD
Stay compliant with automatic Hours of Service tracking that meets FMCSA regulations. Easily manage:
Duty status changes
Driving time
Exceptions 
Automatic 150 air mile radius for Agriculture and short haul
Break tracking
Sleeper berth monitoring
DVIR reporting
BOL and document capture
Roadside inspection mode


- Real-Time Fleet Visibility
Connected to the Konexial My20 platform, this app enables:
Real-time GPS tracking
Accurate location updates
Engine data synchronization
Secure data transfer


- Simple, Driver-Friendly Interface
Built with drivers in mind:
Intuitive dashboard
Clear HOS countdown timers
Easy log edits and certifications
Fast status changes
One touch exceptions
English and Spanish interface
Violation alerts
Drivewyze Weigh Station Bypass Integration


No unnecessary complexity: just what you need to stay compliant and on schedule.
- Inspection & Reporting Tools
Generate compliant inspection reports instantly
Email logs directly to enforcement officers
Maintain organized records for audits

-Seamless Hardware Integration
Pairs with Konexial’s My20 ELD hardware and edge-computing telematics devices for reliable, real-time vehicle data capture — even in challenging connectivity environments.

Built for the Modern Fleet
The My20 ELD app is part of the Konexial connected fleet ecosystem, giving fleets the power to:
Improve safety and compliance performance
Reduce administrative workload
Increase operational visibility
Make smarter, data-driven decisions


When combined with Konexial’s telematics, AI dash cameras, asset tracking, and geo-intelligence solutions, My20 becomes more than an ELD — it becomes a strategic fleet management advantage.

Who It’s For
Owner-Operators
Small to Mid-Size Fleets
Enterprise Transportation Companies
Safety & Compliance Managers

Why Konexial?
Konexial delivers American-based support, cutting-edge edge-computing technology, and consultative fleet solutions built specifically for the transportation and logistics industry.

Download Konexial My20 ELD today and experience compliance made simple — and fleet intelligence made powerful.

## Key features

- FMCSA-compliant ELD
- Automatic Hours of Service tracking
- Real-time GPS tracking
- Driver-friendly interface
- DVIR reporting
- BOL and document capture
- Roadside inspection mode

## What do users think of My20 ELD by Konexial?

Overall sentiment: mixed

**Pros**

- 👍 Excellent customer service and support
- 🎯 Accurate and reliable ELD functionality
- ⚙️ Great for agricultural exemption management
- 🚀 Intuitive interface once users get familiar
- 💪 Durable hardware with minimal issues
- 📱 Easy setup and installation
- 🔧 Quick issue resolution by technicians
- ✅ Helps maintain DOT compliance

**Cons**

- 🐛 Frequent bugs and glitches after updates
- 📞 Inconsistent customer support availability
- 😕 Recent updates made app less user-friendly
- ⚠️ Overly complicated interface with too many steps
- 🔋 High battery drain and phone overheating
- 🗺️ Outdated maps requiring frequent updates
- ❌ Poor documentation for current app version
- 🚫 Compatibility issues with certain vehicles
- 📊 Difficulty editing and correcting log entries
- 😤 Cascading errors when making corrections

**Commonly reported bugs**

- App crashes during use
- Invalid phone number validation errors
- Automatic duty status switching errors
- GPS location tracking inaccuracy
- VIN number detection failures
- Mileage tracking not working
- Log entries grayed out preventing edits
- Cascading errors affecting multiple log entries
- App not saving status correctly
- Device marked as non-compliant by FMCSA
- Setup account 'bad request' errors
- iPhone compatibility issues after updates

**Most requested features**

- Odometer log with midnight date change tracking
- Extended truck stop location logging
- Customizable user interface options
- Simpler, more streamlined navigation
- Condensed daily log sheet printouts
- Better trailer information synchronization
- Offline functionality for areas without service

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/my20-eld-by-konexial/id1214541963/reviews.md

### 3/5 — Latest update is HORRIBLE

*2026-06-07*

On behalf of my coworkers this latest update does not work for what we do as the update they added seems designed specifically for long haul trucking and punishes short haul truckers like myself and coworkers. Our logs the past few days have been filled with dead zones of off duty which is a problem for us mostly because our employer pays us off how many hours of service we have left. I have been bombarded with service violations/warnings and my eld disconnecting saying I need to start a new eld session halfway through my day. My company hauls fuel and we service gas stations. The update expects us to be connected with the app open from the start of our day to the end instead of how it used to be where it could run in the background. This just isn’t possible for us because we’re constantly getting out of the truck, turning the truck off, walking away from it, and doing paperwork on different apps. I really don’t understand why they changed this

### 3/5 — Needs help seriously

*2026-03-29, version 26.3.1.1*

Was 9 star elog before this latest update. Now it’s a one star at best.  3 star rating is because of past performance  not present.

### 1/5 — Need more techs to update the maps

*2026-03-13, version 26.2.1.2*

Sooo many problems

### 1/5 — New update

*2026-03-02, version 26.2.1*

The new update sucks ! Should have left alone no problem last to years of using now can’t even figure it out ! Don’t mess with it if not broken !

### 1/5 — Customer service trash

*2026-02-04, version 25.11.1.1*

Doesn’t matter what time I call the “24/7” support line I am unable to get ahold of anyone. Communication with this company is a nightmare. You get what you pay for.

### 1/5 — Customer support doesn’t pick up the phone

*2025-12-14, version 25.11.1*

I have called for the last 5 hours and left several voicemails. It seams like once this company gets your subscription fees you lose every bit of their attention and have to navigate a glitched app with several bugs. Hundreds of dollars for a company who can’t even pick up the phone…. I’m definitely looking elsewhere for my next ELD

### 1/5 — Told me my  wrong

*2025-02-28, version 25.1.1*

I put all my info in and then I hit enter it says invalid phones number so I tried to fix it. Multiple time I think I know what my phone number is I know cell phone have made us all stupid and not remember phone number and not spell anymore

### 5/5 — Fantastic Tool

*2024-12-19, version 24.10.1.3*

This company makes a great product and backs it up with wonderful service.

### 5/5 — ELD review

*2024-09-28*

I have been using the My20 ( Konexiel) for 2.5 yrs. Of all the electronics I use on a day to day basis, My20 has been the best. The units, I have 2, work well and when they don’t, I get prompt service from the folks at My20. The technician Chris is the best tech guy I’ve ever dealt with. He diagnosed and fixed my issues once,  while I was 2000 miles from home. Good company excellent service!

**Developer response:** Thank you so much for your thoughtful review and for being a loyal My20 user for 2.5 years! We’re thrilled to hear that our units have been reliable for you, and that you've had such positive experiences with our support team, especially with Chris. Our goal is to provide both dependable technology and exceptional service, and it’s great to know we’ve been able to meet your expectations. If you ever need anything in the future, we're always here to help. Thanks again for choosing My20 and for your continued trust in Konexial! Kristin @ Konexial

### 1/5 — Zero stars!

*2024-07-02*

If I could give it zero stars I would. This is by far the worst ELD app on the market: each update it has more bugs than the last update. If you like broken apps that never work correctly not properly save your status. Then this is the app for you. You will find yourself constantly modifying your driving records and logs

**Developer response:** Hello rchris494, we apologize that you are not satisfied with the app. Our intentions are to provide the best product and customer support to all of our customers. Please contact our support team so we can address your issues and concerns directly. Thank you, Kristin @ Konexial

## Frequently asked questions about My20 ELD by Konexial

### What does the My20 ELD app do?

The My20 ELD app turns your smartphone or tablet into a fully compliant Electronic Logging Device (ELD). It simplifies Hours of Service (HOS) tracking for trucking professionals and provides fleet management tools.

### What are the key features of the My20 ELD app?

Key features include FMCSA-compliant ELD functionality with automatic HOS tracking, DVIR reporting, BOL and document capture, roadside inspection mode, and real-time GPS tracking. It also offers a driver-friendly interface with HOS countdown timers and violation alerts.

### Is the My20 ELD app free to use?

The app itself is free to download and use for its core ELD and driver-focused features. However, it is designed to work with Konexial's My20 ELD hardware and telematics devices, which would involve separate costs and potentially in-app purchases for advanced fleet management functionalities.

### What devices is the My20 ELD app compatible with?

The app is designed to run on smartphones and tablets, transforming them into ELDs. It seamlessly pairs with Konexial’s My20 ELD hardware and edge-computing telematics devices for reliable data capture.

### Who benefits most from using the My20 ELD app?

The app is ideal for owner-operators, small to mid-size fleets, and enterprise transportation companies. It helps improve safety and compliance, reduce administrative workload, and increase operational visibility for these users.

## Version history (last 5 releases)

### 26.8.1 — 2026-08-18

Bug fixes

### 26.5.1.3 — 2026-06-03

Bug fixes

### 26.5.1.3 — 2026-06-03

Bug fixes

### 26.5.1.2 — 2026-05-28

Bug fixes

### 26.5.1.1 — 2026-05-27

Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
