# My2N

> Mobile intercom and keyless access solution for doors and gates. (iPhone/iPad app by 2N TELEKOMUNIKACE a.s..)

- Source: https://appshunter.io/ios/app/my2n/id1188403431 (this page in markdown: same URL + `.md`)
- Developer: [2N TELEKOMUNIKACE a.s.](https://appshunter.io/developer/656246734)
- Category: Business, Productivity
- Price: Free
- Rating: 4.70/5 from 2,724 App Store ratings · 229 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 91 MB
- Languages: American English, Czech, Dutch, Finnish, French (France), German (Germany), Italian, European Spanish
- Released: 2017-01-23
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my2n/id1188403431/reviews.md

## What is My2N?

My2N allows you to answer your door using only your mobile phone – from anywhere! Talk to the visitor calling your intercom and open the door with one touch or tell them to try again later. Never miss a delivery again!
 
My2N from 2N also empowers you with the ability use your mobile phone as your access credential and the key to your doors. Our latest version introduces patented WaveKey technology to bring you unprecedented reliability, opening speed and solution security. We will be rolling out our data transfer functionality for Mobile Key app users gradually so stay tuned!
 
WaveKey technology allows door opening to feel instant upon reader touch. Furthermore, it prevents unwanted door opening by static phones and attempts to ensure phones moving away from the reader won’t authenticate.
 
Online pairing functionality allows you to issue credentials to tenants or employees from anywhere directly from the My2N portal and the users will receive it smoothly into the app without the need to be physically present on-site.
 
Bluetooth credential security is guaranteed by government grade AES encryption over our proprietary channel.
 
Used in combination with an appropriate 2N® IP Intercoms or Access Units, My2N app offers a convenient, secure and reliable keyless access solution.
 
Operation modes include:
 
‘Touch mode’, which lets you open the door without removing your phone from your pocket or bag, simply by touching the reader. Enjoy a seamless and convenient access experience even if your hands are full.
 
‘Tap mode’, which allows you to trigger door opening form a greater distance by tapping the button in the app. Perfect for car park or garage access.
 
‘Card mode’, allowing you to authenticate by presenting your phone against the reader without need to unlock the screen Disabled by default. Requires ‘Tap mode’ enabling by reader admin.
 
Note: This app has all the functionalities of our Mobile Key app, will fully replace it in the future and Mobile Key will be discontinued.

## Key features

- Remote intercom answering
- Door unlocking
- Mobile access credential
- WaveKey technology
- Online credential issuing
- Touch, Tap, and Card modes

## What do users think of My2N?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Convenient platform
- 🔒 Secure access

**Cons**

- 🐛 Unreliable
- 🐛 Buggy after updates
- 🐛 Inconsistent performance
- 🔋 Drains battery
- 🔒 Lacks security features

**Commonly reported bugs**

- App crashes on launch
- Notifications not working
- Video/audio issues
- Doors not unlocking properly

**Most requested features**

- Motion detection and alerts
- Apple Watch integration
- Temporary access for visitors
- Better call log and video recording

## Recent user reviews (10 of 229)

All indexed reviews: https://appshunter.io/ios/app/my2n/id1188403431/reviews.md

### 5/5 — Efficient

*2026-08-20, version 5.0.0*

Saves me a lot of time and easy to navigate

### 1/5 — Don’t recommend

*2026-07-28, version 4.9.0*

This app never works, if your building has it you’ll have to constantly update the app to get it to work for a day. 6 months since using, I’ve had maybe a total of two weeks where the call and unlock function work

### 1/5 — Unreliable overcomplicated

*2026-07-12, version 4.8.2*

So sorry we got talked into buying this piece of junk

### 1/5 — App now barely functions

*2026-06-26, version 4.8.1*

The last update has completely broken iPhone call notifications. The app used to ring full-screen with an incoming call whenever someone called from the gate, making it almost impossible to miss. Now I only get a silent banner notification. If I don’t happen to see it immediately, I miss the call completely, and have no idea someone is standing outside trying to reach me.

The release notes also mention Apple Watch functionality, but my Apple Watch has never received gate call notifications or rung when someone calls. This would be an incredibly useful feature if it actually worked.

I’ve contacted support and only received generic troubleshooting steps, despite another recent App Store review describing exactly the same issue. This is clearly a bug introduced in a recent update, not a problem with my phone settings. Please restore proper full-screen incoming call notifications with sound and implement working Apple Watch alerts.

### 2/5 — Device configuration impossible

*2026-06-22, version 4.8.1*

configuring a device is impossible to do by reading instructions. This is the worst user experience I have had recently. I can’t even find the web pages that they point to in the instructions. Really can’t you do better than this?

### 5/5 — Ganz einfach …

*2026-04-01, version 4.6.1*

Funktioniert spitze, tut was es soll, sieht edel aus, durchdachte Software mit haufenweise, zu 98% sinnvollen Anwendungen, perfekte Integration in Telefonie und Smarthome … ERSTE SAHNE!!!

### 5/5 — Funguje spolehlivě

*2026-03-31, version 4.6.1*

Funguje dobře a má pěkný glass design.

### 4/5 — Owner

*2026-03-12, version 4.6.0*

When it works - maybe 75% of the time - it’s very good. Should be more reliable, however.

### 3/5 — Lacks Carplay support

*2026-02-23, version 4.5.0*

For an app that is supposed to open gates, CarPlay is a must have support.
Please integrate it ASAP.

### 5/5 — Dark mode

*2026-02-12, version 4.5.0*

Nice dark mode with Apple Glass support

## Frequently asked questions about My2N

### What does the My2N app do?

The My2N app allows you to answer your door remotely using your mobile phone, talk to visitors, and unlock the door with a single touch. It also functions as a secure mobile key for accessing doors and gates.

### What are the key features of My2N?

Key features include remote intercom answering, the ability to use your phone as an access credential with WaveKey technology for fast and secure unlocking, online credential issuing, and multiple operation modes like Touch, Tap, and Card.

### Is My2N free to use?

Based on the provided information, the My2N app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### What devices is My2N compatible with?

The app is designed to be used in combination with appropriate 2N® IP Intercoms or Access Units. It functions as a mobile solution for these hardware systems.

### What are the common use cases for My2N?

Common use cases include never missing a delivery by answering your door remotely, granting access to tenants or employees from anywhere using online pairing, and enjoying convenient keyless entry for your home or business.

## Version history (last 5 releases)

### 5.0.0 — 2026-08-20

- Added 2N Fortis electronic locks opening support via NFC (Compatible ACOM and 2NOS versions required)
- Minor bugfixes

### 4.9.0 — 2026-07-15

- Create, edit or delete regular users with Mobile Video License and Mobile Access
- Add login-less users with just a name and PIN — and upgrade them later
- Add or remove temporary delivery access with PIN or QR code
- Added support for disabling camera snapshots on Site-level

### 4.8.2 — 2026-07-01

Bugfixes and general improvements.

### 4.8.1 — 2026-06-11

Opening doors improvements

### 4.8.0 — 2026-06-04

- Call notifications on Apple Watch
- Improvements and bug fixes

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## More apps by 2N TELEKOMUNIKACE a.s.

- [2N® Mobile Key](https://appshunter.io/ios/app/2n-mobile-key/id1121287110)
- [2N AppeAR](https://appshunter.io/ios/app/2n-appear/id6444943815)
- [2N Installer App](https://appshunter.io/ios/app/2n-installer-app/id6751116421)

All apps by 2N TELEKOMUNIKACE a.s.: https://appshunter.io/developer/656246734

## Related topics

[my 2n](https://appshunter.io/ios/topics/my-2n) · [2n mobile video](https://appshunter.io/ios/topics/2n-mobile-video)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*