# My3 — Manage your Three account 24/7 > Official mobile account management and top-up app for Three Ireland customers. (iPhone/iPad app by Three Ireland Hutchison Limited.) - Source: https://appshunter.io/ios/app/my3/id1477339641 (this page in markdown: same URL + `.md`) - Developer: [Three Ireland Hutchison Limited](https://appshunter.io/developer/525701975) - Category: Productivity, Utilities - Price: Free - Rating: 3.30/5 from 45 App Store ratings · 12 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 51 MB - Languages: American English - Released: 2019-11-04 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my3/id1477339641/reviews.md ## What is My3? Mobile connectivity with My3 Ireland, your gateway to 24/7 connected living. From managing plan usage and settling bills to exclusive offers, Three Ireland’s official app has you covered. Why My3 Ireland stands out: - Instant top-ups for you, your friends, or family. - Effortless bill payments, with options to schedule direct debit and unlock upgrades. - Real-time visibility into your plan usage. - View up to 12 months of past bills and get a breakdown of your bills, including extra charges. - Direct chat support with our dedicated agents. - Stay updated on exclusive offers and win tickets to 3Arena and 3Olympia events. - Dive into a world of connected living with our wide range of lifestyle products. ## Key features - Instant top-ups - Effortless bill payments - Real-time plan usage tracking - View past bills - Direct chat support - Exclusive offers and event tickets ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/my3/id1477339641/reviews.md ### 1/5 — Awful *2024-11-29* Slow web based app. Inaccurate. Doesn’t properly show My last two months’ top up and it incorrectly scheduled one top up a month in advance, causing me to miss the deadline **Developer response:** Hi there, thank you for your feedback and we are sorry to see that you are having difficulty with your scheduled top up. To help resolve this for you please contact Chat: https://www.three.ie/web/chat/ Many thanks, My3 Team ### 2/5 — Cryptic app *2024-11-04* No easy to see where your credit has gone. Unnecessarily complex app. ### 1/5 — Does not allow login *2024-10-28* Useless. No support either. Very upset. **Developer response:** Hi there, we are sorry to read of your experience with the app. Please reach out to Chat with details of your support requests for assistance: https://www.three.ie/web/chat/ Many thanks, My3 Team ### 1/5 — Does not allow login *2024-10-26* Someone complained about it and it is still true. Even with correct user id and password, it keeps saying “sorry, we couldn’t find what you were looking for.” This is an extremely frustrating experience. The online chat robot is totally useless. I’m sure this is the last and the only time I buy 3HK. ### 1/5 — Sadly *2024-10-13* It doesn't make sense; I can't log in even after many attempts. **Developer response:** Hi there, we are sorry to see that you are having difficulty logging in. To assist with accessing the app please reach out to chat: https://www.three.ie/web/chat/ Many thanks, My3 Team ### 1/5 — Unusable App *2024-06-20* Functionality - particularly around payments - does not work regularly. For a telco, Three are very poor at technology. ### 5/5 — Best *2024-03-04* Nice app ### 1/5 — 3 app *2024-02-03* Worst app ever never works customer service not much better had to give 1 star cause zero stars not an option ### 1/5 — 这个是three爱尔兰，不是three hk *2023-11-19* 各位下载的不要看错了，这个是three 爱尔兰，不是three Hongkong ### 1/5 — Worst service ever *2020-04-15* Nothing works. I’m trying to register & log in for days without success. Looking forward to close my account. ## Frequently asked questions about My3 ### How do I pay my Three bill with My3? My3 allows for effortless bill payments. You can set up direct debits for automatic payments and unlock potential upgrades. The app also provides a breakdown of your bills, including any extra charges, for up to 12 months. ### Can I top up someone else's phone with My3? Yes, My3 enables instant top-ups not only for yourself but also for your friends or family members. This feature makes it convenient to manage multiple accounts or help others stay connected. ### What kind of support does My3 offer? My3 provides direct chat support with dedicated agents. This allows you to get assistance with your account and services directly through the app, ensuring quick resolutions. ### Does My3 have ads? No, My3 does not contain advertisements. As a free application focused on account management, it provides an ad-free experience for its users. ### What information can I see about my plan usage in My3? My3 offers real-time visibility into your plan usage. You can monitor your data, calls, and texts to stay within your limits and manage your consumption effectively. ### How often is My3 updated? The latest version of My3 is 1.0.33, which was last updated on November 27, 2024. While specific update frequency isn't detailed, this indicates ongoing maintenance and improvements. ### What devices does My3 support? My3 is supported on iPhone and iPod devices. It is designed for users within the Apple ecosystem who are customers of Three Ireland. ### What are the exclusive offers available through My3? My3 keeps you updated on exclusive offers from Three Ireland. This can include opportunities to win tickets to major events like those at 3Arena and 3Olympia, as well as access to a range of lifestyle products. ## Version history (last 5 releases) ### 1.0.33 — 2024-11-27 The My3 app just got better! Explore the latest update, featuring enhanced optimizations and an even richer set of features. ### 1.0.32 — 2024-10-29 The My3 app just got better! Explore the latest update, featuring enhanced optimizations and an even richer set of features. ### 1.0.31 — 2024-10-01 The My3 app just got better! Explore the latest update, featuring enhanced optimizations and an even richer set of features. ### 1.0.30 — 2024-08-14 The My3 app just got better! Explore the latest update, featuring enhanced optimizations and an even richer set of features. ### 1.0.29 — 2024-05-30 The My3 app just got better! Explore the latest update, featuring enhanced optimizations and an even richer set of features. ## Apps similar to My3 | App | Rating | Price | Category | | --- | --- | --- | --- | | [University of Galway](https://appshunter.io/ios/app/university-of-galway/id852297715) | — | Free | Productivity | | [StrandumHR](https://appshunter.io/ios/app/strandumhr/id1502431033) | — | Free | Productivity | | [My Shift Planner - Calendar](https://appshunter.io/ios/app/my-shift-planner-calendar/id645662133) | 4.8 (3,250) | Free | Productivity | | [MyPup App](https://appshunter.io/ios/app/mypup-app/id1297590248) | 3.5 (4) | Free | Productivity | | [Your Co-op membership](https://appshunter.io/ios/app/your-co-op-membership/id1506181119) | — | Free | Productivity | | [Rotaready](https://appshunter.io/ios/app/rotaready/id1200552750) | 3.0 (1) | Free | Productivity | ## More apps by Three Ireland Hutchison Limited - [3Connect](https://appshunter.io/ios/app/3connect/id1092056734) - [HelloGlobe: eSIM Travel Data](https://appshunter.io/ios/app/helloglobe-esim-travel-data/id6743128562) All apps by Three Ireland Hutchison Limited: https://appshunter.io/developer/525701975 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*