# MyAccount Alaska Communication — My Account Management

> Alaska Communications account management and service modification tool. (iPhone/iPad app by Alaska Communications Systems Group, Inc..)

- Source: https://appshunter.io/ios/app/myaccount-alaska-communication/id1633617889 (this page in markdown: same URL + `.md`)
- Developer: [Alaska Communications Systems Group, Inc.](https://appshunter.io/developer/1133281723)
- Category: Productivity, Business
- Price: Free
- Rating: 1.80/5 from 10 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 31 MB
- Languages: English
- Released: 2022-09-20
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myaccount-alaska-communication/id1633617889/reviews.md

## What is MyAccount Alaska Communication?

With the My Account app you can:
•	View your service details and place new orders
•	Make changes to your service and pending orders
•	Upgrade/downgrade or add-on to your service
•	View payments details and update payment method
•	Update your profile information or change your password
•	Access self-support tool via our Support Center
•	Report an issue or submit a request to be contacted

Stay tuned! We will continue to add more ways to help you better manage your account.

## Key features

- View service details and place orders
- Modify services and pending orders
- Upgrade/downgrade service options
- Manage payment details and methods
- Update profile and password
- Access self-support tools
- Report issues and submit requests

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/myaccount-alaska-communication/id1633617889/reviews.md

### 1/5 — Typical ACS

*2024-07-13*

Awful Communication Services!

These people ignore URGENT requests for help, for MONTHS!

They never let you login bc they never email you a password reset after rejecting your official password.

They put you on HOLD, TWICE, for a half hour each time you try to get a simple scenario through their thick heads!

TWO BOLTS OF LIGHTENING ZAPPED MY WIFI MODEM DUMMIES!! Anyone who has experience with experimental aviation engineering & holds a doctorate in that field..IS going to “poke back” when idiots poke the bear who’s TRYING to HELP them 🤦🏼‍♀️

#duh

### 1/5 — App worked initially

*2023-04-04*

When you first download the app and sign in, everything works. When you close the app completely and load it back up sometime later, you’re greeted by an the dashboard but everything is empty. You can try signing out, but signing in won’t work because of 404 errors. If you try to do anything else with the app with an empty dashboard it force closes. Hopefully they fix it one day. Until then, using the browser is the only way

### 1/5 — 0 STARS

*2023-03-29*

If i could give 0 stars I would. It is absolutely the worst app. You can’t do anything in it. You literally have to go into the browser in order to complete anything. 👎🏻

### 1/5 — Would Never Use ACS if it Wasn’t the ONLY option in my area

*2022-10-01*

I’ve tried calling & emailing the customer service to delete the old devices in my old subscription for InternetNow- with no response for the past two weeks.

I had to cancel my prior subscription due to a TDY, didn’t want to pay for months that I’m not using the service.

Now that I’m back, my new subscription keeps telling me that all my devices are still attached to a different account… WHY ARE MY DEVICES STILL ATTACHED TO A CANCELLED SUBSCRIPTION.

If ACS InternetNow wasn’t my only option for relatively decent speeds in my area I would never use the service and would fervently tell anyone I work with to never use the service.

If ACS would fix this I’d shut my mouth but this is ridiculous.

## Frequently asked questions about MyAccount Alaska Communication

### What can I do with MyAccount Alaska Communication?

MyAccount Alaska Communication allows you to view service details, place new orders, make changes to existing services, upgrade or downgrade plans, manage payment information, update your profile, and access self-support tools. You can also report issues or submit requests to be contacted.

### Is MyAccount Alaska Communication free to use?

Yes, MyAccount Alaska Communication is available for free download and use. It does not have any associated costs for downloading or managing your account.

### What devices support MyAccount Alaska Communication?

MyAccount Alaska Communication is supported on iPhone and iPod devices. It is designed for iOS users who are customers of Alaska Communications.

### How often is MyAccount Alaska Communication updated?

The app was last updated on November 12, 2024, with version 1.22. This indicates a commitment to regular updates and improvements for users.

### What is the age rating for MyAccount Alaska Communication?

MyAccount Alaska Communication has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions.

### Does MyAccount Alaska Communication have ads?

No, MyAccount Alaska Communication does not contain advertisements. Users can manage their accounts without interruption from in-app ads.

### Where can I find help if I have issues with MyAccount Alaska Communication?

You can access the self-support tool via the Support Center within the app. Additionally, you can report an issue or submit a request to be contacted by Alaska Communications customer service.

### What are the user reviews like for MyAccount Alaska Communication?

Based on 10 ratings, MyAccount Alaska Communication has an average rating of 1.8 stars. This suggests that users have had mixed experiences with the application.

## Version history (last 5 releases)

### 1.22 — 2024-11-12

This update includes UI improvements and bug fixes. We're regularly making changes and improvements. To make sure you don't miss a thing, just keep your Updates turned on.

### 1.21 — 2024-10-15

This update includes UI improvements and bug fixes. We're regularly making changes and improvements. To make sure you don't miss a thing, just keep your Updates turned on.

### 1.20 — 2024-10-08

This update includes UI improvements and bug fixes. We're regularly making changes and improvements. To make sure you don't miss a thing, just keep your Updates turned on.

### 1.19 — 2024-08-13

This update includes UI improvements and bug fixes. We're regularly making changes and improvements. To make sure you don't miss a thing, just keep your Updates turned on.

### 1.18 — 2024-08-06

This update includes UI improvements and bug fixes. We're regularly making changes and improvements. To make sure you don't miss a thing, just keep your Updates turned on.

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## More apps by Alaska Communications Systems Group, Inc.

- [AccountView](https://appshunter.io/ios/app/accountview/id1133281724)
- [ACS SmartBiz](https://appshunter.io/ios/app/acs-smartbiz/id6749297959)
- [ACS SmartHome](https://appshunter.io/ios/app/acs-smarthome/id6759031832)

All apps by Alaska Communications Systems Group, Inc.: https://appshunter.io/developer/1133281723

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
