# MyAccount+

> Digital tenancy management app for ForHousing tenants. (iPhone/iPad app by Forviva Group Limited.)

- Source: https://appshunter.io/ios/app/myaccount-plus/id1427281294 (this page in markdown: same URL + `.md`)
- Developer: [Forviva Group Limited](https://appshunter.io/developer/1427281293)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 47 MB
- Languages: American English
- Released: 2018-09-22
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myaccount-plus/id1427281294/reviews.md

## What is MyAccount+?

MyAccount+ is the quickest and easiest way for ForHousing tenants to manage their tenancy digitally. It will run alongside the current My Account section of the website, giving increased control over your tenancy and ease of use on the go. Please note you will need your tenancy number to register.

It will have the following functionality:
Report ASB
Contact Us
Feedback – suggestions, compliments or service complaint
Report neighbourhood issues
Rent Balance and Transactions
Pay your rent
Making a rent enquiry, request a refund, DD or payment card
Report a Repair
See repairs history
About Us
Change your contact details
Update profiling information
Update communication preferences
View household members
How to give notice
Request permission to:
· Run a business from home
· Make a home improvement
· Install a sat dish
· Install a water meter

## Key features

- Report ASB
- Contact Us
- Rent Balance and Transactions
- Pay your rent
- Report a Repair
- Change contact details
- Request home improvement permission

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/myaccount-plus/id1427281294/reviews.md

### 1/5 — Very poor

*2025-05-30, version 6.0.2*

The app rarely works. If you reset your password they send you a temporary password which doesn't work. They do not respond to emails. Deleting the app and reinstalling doesn't help. 

Even when it is working there's really nothing worth using it for beyond reporting repairs or checking your rent balance. 

If you use it to report repairs you cannot see any of the information that you've submitted, only the log made by ForHousing which doesn't fit on the screen so you cannot see all the information. There is duplicates of jobs and it's very confusing. 

Most of the links in the app just launch webpages externally. 

It's embarrassing how little ForHousing cares about providing decent services to tenants, this is across the service and not just limited to the app.

### 1/5 — Rubbish

*2025-04-30, version 6.0.2*

Since I got a replacement Visa card it doesn’t recognise my details and won’t let me reset password either I’ve got to pay rent through phone line it’s like going back in time no good .

### 1/5 — Locked out

*2025-01-23, version 6.0.2*

Logs you out then can’t log back in can’t reset password

### 1/5 — Not working

*2025-01-13, version 6.0.2*

App is not working :(

### 1/5 — What’s going on

*2024-12-28, version 6.0.2*

It’s been maybe a year of this app being absolutely useless, I’m stuck with no heating

### 1/5 — Stopped working again

*2023-07-13, version 6.0.2*

Already been on to someone about this. Had to completely reinstall. Here I am again, a month down the line and having to do it again.

### 3/5 — It keeps crashing!

*2023-06-30, version 6.0.2*

The app seems to not have worked for more than a month now. It is a great app to have a look at your housing details and regarding your rent details but I haven’t been able to access current balance and transactions. This issue needs to resolved otherwise great little app.

### 1/5 — Not working

*2023-06-29, version 6.0.2*

App no longer works. Not letting you view your rent transactions or balance. Also reported repairs which have not been logged

### 4/5 — Works Well But!

*2020-07-25, version 5.7.1*

Quick Access to housing but constantly getting Notifications open the App to find nothing had to turn notifications off.

### 5/5 — Super convenient!!

*2018-10-08, version 5.7.0*

This app makes my every day tenancy tasks that much easier. I can make a rent payment or report a repair without having to ring up! Very handy.

## Frequently asked questions about MyAccount+

### What is MyAccount+ used for?

MyAccount+ is designed for ForHousing tenants to manage their tenancy digitally. It allows users to report issues, check rent balances, pay rent, report repairs, and manage personal details.

### Is MyAccount+ free to use?

Yes, MyAccount+ is available for free download and use, making tenancy management accessible without any cost to ForHousing tenants.

### What devices does MyAccount+ support?

MyAccount+ is available on iPhone, iPad, and iPod devices, providing a mobile solution for tenancy management.

### How often is MyAccount+ updated?

The app was last updated on April 28, 2023, with the latest version being 6.0.2. This indicates regular updates to improve functionality and address any issues.

### What is the age rating for MyAccount+?

MyAccount+ has an age rating of 4+, making it suitable for a wide range of users.

### What information is needed to register for MyAccount+?

To register for MyAccount+, you will need your tenancy number. This is essential for verifying your account and linking it to your tenancy.

### Can I request permission for home improvements with MyAccount+?

Yes, MyAccount+ allows tenants to request permission for various home improvements, such as installing a satellite dish or making significant alterations.

### Does MyAccount+ offer support for rent inquiries?

Yes, you can make rent inquiries, request refunds, and manage direct debit or payment card details through the app.

## Version history (last 5 releases)

### 6.0.2 — 2023-04-28

Connects to new environment

### 6.0.1 — 2020-07-29

- Miscellaneous bug fixes

### 6.0.0 — 2020-07-25

- Visual redesign
- Miscellaneous bug fixes

### 5.7.1 — 2019-04-01

Minor Bug Fixes

### 5.7.0 — 2018-09-19

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
